This room was made to see, so outsiders come to see. It's not completly mine. Of course, if you hang the doorplate, no one else will come in.

It was a fascination experience and I recommend you come at least once!

Stayed in March 2024

No one expects sleeping in a room of snow and ice to be comfortable because it isn't. It sounds stupid to say but it was very cold! The sleeping bags they provided us with were very good and they did the job but even if you stuck your nose outside of the sleeping bag for a second to get some fresh air again, you were reminded just how cold it was so you had to choose between fresh air that was too cold or hiding in your stuffy sleeping bag! But never the less it was an amazing experience, just not a comfy night's rest.

It was an absolutely amazing experience! Dinner and breakfast were superb, we were woken up at our chosen time with some hot juice (an absolute must) and we had a great time exploring the hotel and admiring all it had to offer. Just outside the hotel, they had a massive snow mound you could slide down and you could skate on the frozen lake and it really was fun for everyone, not just the kids! The hotel's Sky Bar was also amazing although the lights were a bit bright to be able to see out at the sky so a little anticlimactic but it was a wonderful place to relax until you were ready to sleep and the drinks were amazing, best shots I've ever had!🤣 The locker room and toilet facilities were nice and toasty and very clean. The rooms despite being snow and ice, did have an extension plug which was a nice surprise.

Stayed in March 2024

Excellent location, room was clean and comfortable, good WiFi service for free and breakfast was complete and tasty

Stayed in February 2024

That we didn't get to see aurora borealis, but that's definitely not hotel's fault :) We enjoyed our stay anyway.

Amazing experience to sleep in a snow hotel. Staff was extremely helpful and lovely. Everyone we met was very nice and kind. The sleeping bags really are warm! Did not get sick, enjoyed every minute of it! :) The hotel itself is beautiful to visit as well, public sauna was lovely before and after the night at the snow hotel. Breakfast was plentiful and delicious. The surrounding area great for fun snow activities.

Stayed in February 2024

beautiful exquisite hotel, sleeping in the icehotel was a unique experience, we had a nice room. For a triple room i would especially recommend the streetview room. However, i would not repeat the experience again, as i prefer having the convenience of a private shower and bathroom.

Stayed in March 2024

Limited hours for sauna Jacuzzi not available to public

It’s a different experience to sleep in rooms and bed made of snow sculptured surrounding

Stayed in March 2024

the glass igloo room was great, breakfast very tasty, staff are very professional. The ice hotel has beautiful sculptures and i especially reccomend the private snow sauna, outdoor jacuzzi, fiinish sauna combo

Stayed in March 2024

The glass of the igloo was completely frozen whereas website markets the glass igloos as ‘see everything, 360 degree views of the arctic skies. Average breakfast.

Very very helpful staff. I used the airport shuttle to/from town and those were always on time with friendly drivers. I would definitely stay again with my family. I wish that that there was a television in the room.

Stayed in December 2023

Probably just the limitation of 50 min hot water limit but we manage

The family igloo, cleanliness and comfort of the whole igloo. Free entrance to the ice hotel for over night guests. The free sledging behind the hotel.

Stayed in February 2024

Unique expirience

Stayed in March 2024

Glass igloos are great, warm, nice view, we didn't have luck to see aurora borealis. Next time I go to ice hotel, when I won't be with little children.

Stayed in March 2024

Amazing how they can build a hotel fully made from snow, impressive. Excellent setting and very cool that you get to look round all the rooms to see the different designs. Such a cool experience.

Stayed in February 2024

The igloo was super cute, warm and comfortable. Loved being able to tour the ice hotel and explore all the rooms, which was so cool. Amazing breakfast.

Stayed in February 2024

The locker rooms are a bit smelly. The way the sleeping bags are all thrown in one pile does not make the best impression. The fact that you throw them later on the floor of the locker room too.. They can think of some more pleasant way of hanging them for distribution and neater way of giving them back...

It is an exceptional thing to sleep in an igloo. Each igloo room has its own character and different theme. They were all designed but different artists so it is interesting to visit them all. It was not cold at night in the sleeping bags and we all slept sound. Nice sauna. Kota restaurant is also good. There is an ice bar and ice restaurant. They have ice slides for kids and an exhibition of ice sculptures. The staff is exceptionally friendly and nice - all of them: from the girl who was showing us around, the barman in the ice bar, waiters in Kota and all the receptionist. We asked to be waken up for norther lights and they woke us twice for the beautiful night aurora show. Pleasant breakfast with good selection .

Stayed in February 2024

Wasn’t available separately to take a shower

Very cosy

Stayed in February 2024

Needs more things to offer to customers

Location and facilities

Stayed in February 2024

Once in a life time experience!

Stayed in February 2024

An amazing experience like no other. There's nothing to worry about, staying in the ice hotel is something you will remember forever. And hit the sauna and shower in the morning after being woken up by a staff member who brings you warm blueberry juice

Stayed in February 2024

Bright lights stayed on throughout the night causing light pollution when trying to take photos of the northern lights

Cool and different experience

Stayed in February 2024

Breakfast options were limited and not restocked when finished

Sauna & Jacuzzi experience was amazing! Different options for dinner and very good food, but the bar closes very early given that we wanted to stay up to wait for the lights.

Stayed in February 2024

Nothing

Stayed in February 2024

The cold.

Amazing arctic experience.

Stayed in February 2024

Room temperature was little cold, and No one came for cleaning the snow at night when there was snowfall.

First time experience so was good, and liked the activities, Cleanliness and the location.

Stayed in February 2024

I found the transfer from the airport to the hotel a bit too expensive (20 euros each)

The location was incredible. We stayed in the glass igloos and we loved it, unfortunately we were not able to see the northern lights but there is an aurora alarm in the room that you can turn on. There was a snow festival going on with loads of fun activities. We visited the snow hotel and the themed rooms that were stunning. We tried the sauna as well and had a delicious Finnish dinner at the Kota restaurant. The staff was very nice and welcoming.

Stayed in January 2024