In the UK we are not used to meals being served on cold plates and the delicious food was let down because the food cooled down quickly while eating. Not a pleasant experience.

The evening meals were good and there was a lot of variety to choose from.

Stayed in May 2024

If it all sounds so great, why didn't I rate it as excellent? A few small touches and resolving some inconsistencies would just make the difference. Some examples - a couple of comfortable chairs (like from the bar) in the room, rather than one desk chair (although another was provided by Virginia on request). Hot food served on cold plates doesn't stay hot for long which is a common issue in many European hotels. Sometimes the fruit plate at breakfast appeared automatically, sometimes it had to be requested, depending on the waiter. For our first evening dinner, some of us wanted a starter + main + dessert, some a starter + main, some a main + dessert. It was a bit unusual and confusing for the starters (for those that ordered them) to be served at the same as the mains for those that hadn't ordered starters. Generally restaurants serve starters to those that ordered them and then all the mains together. We requested this on the second night and it was fine and happened without asking on the third night. Although the hotel wasn't busy, on the first morning breakfast they ran out of croissants and we were told that there weren't any more - there were plenty of other choices but a shortage of croissants was a bit unexpected! But I must stress that these are all pretty minor points during what was a very enjoyable stay.

We chose this hotel as a base for 3 days of driving around this part of the Pyrenees with friends. We weren't disappointed. The local roads and scenery are fantastic. This is a lovely family-owned hotel. Really friendly and helpful staff, especially at reception. Super to meet Virginia the owner and discuss the history of the hotel with her. Everything is crisp and spotlessly clean. Everything works, nothing needed maintenance. We didn't use the spa but it looked good too. Easy to find and good, spacious car parking which was important to us. Breakfast was good, the beautifully-presented fresh fruit plate was really refreshing and delicious. There didn't look to be many alternative restaurants in walking distance so the ambience of the hotel bar and quality of the spacious restaurant for the evening were also important. Overall we had a great time.

Stayed in May 2024

The restaurant in the hotel was closed the night we were there but there was an excellent restaurant/bar directly across the road which served a lovely meal.

A lovely French girl greeted us at reception and nothing seemed to be too much trouble. Room was very good and everything nice and clean. Nice breakfast in the morning

Stayed in May 2024

Nothing. It was near perfection.

The breakfast was superb with a very attentive owner who made our stay very welcoming.

Stayed in May 2024

Clean, tidy, very smart, friendly staff. Thankyou for accommodating us

Stayed in May 2024

Nothing

A super hotel very helpful staff,lovely decor and spacious rooms Pool and spa fantastic On our list and recommended to others for stopover from Spain to France Thankyou

Stayed in May 2024

Location is a bit drab

So clean

Stayed in April 2024

Anything

Spa and room

Stayed in November 2023

Nothing

High standard of hotel facilities.

Stayed in September 2023

price quite high for the location.

great place to stay, nice spa

Stayed in October 2023

Nothing to dislike.

The location, garage parking for our motorbikes, the staff was so helpful and friendly. The room was big, comfy and had air conditioning. The breakfast was delicious with lots of choice of what to eat. The use of the spa and swimming pool was included in the room rate and these facilities were exceptional.

Stayed in September 2023

Nothing

The location, the furnishings, the comfort and the swimming pool and exceptional spa facilities. Good car parking.

Stayed in September 2023

Very friendly and very helpful staff. Good breakfast

Stayed in September 2023

Nothing

Great spacious room with good en suite facilities and very comfortable beds. Breakfast was excellent with a very large choice of options. Off street parking, mainly to the rear of the property.

Stayed in September 2023

Not able to use pool and hottub without a shower cap. Very strange. Somewhat like a public pool.

Extremely nice and helpful reception

Stayed in June 2023

Tea/coffee in room.

Swimming pool superb. Breakfast excellent. Staff friendly helpful and professional.

Stayed in August 2023

It was all good

Wonderful pool and spa opens at 4pm but you do need a hat

Stayed in August 2023

nothing.

everything was great!

Stayed in August 2023

We didn't realise this was such a quiet town, We found food at a great price at a few places. The supermarket was great in town. But the town in June just lacked any atmosphere or need to go back.

The WiFi here was super fast, which was great. The hotel and the size of our room was great, daily service was great and the coffee at breakfast and the breakfast was great

Stayed in June 2023

Hotel was quiet and evening meal was disappointing

Very good swimming pool and spa

Stayed in June 2023

none

top grade facilities for a small town hotel. very classy ambience. staff excellent

Stayed in January 2023

All good.

Lovely Hotel with friendly very helpful staff. When we checked in the lady was the owner and was very friendly, efficient and helpful. We had been upgraded us to a bigger room which was lovely. It had a lovely bathroom with a great shower. The weather was unseasonably cold but the hotel and room were lovely and warm (the heating was actually on). The room was clean and modern but comfortable. We arrived on a motorbike and were provided with secure parking in our own garage (with a remote for the garage door) at the rear of the car park (which had a barrier). Breakfast (included) was good with a selection of the usual meats, cheese, breads/cakes, yoghurt, cereals etc. They catered well for me being a coeliac (and so needed to be gluten free). Staff were very friendly. The evening meal in the restaurant was lovely, they have a very good chef and the whole experience was aimed towards fine dining. Again the waitress was very friendly and smiled constantly. Wine was good. We both had a massage, the lady was very nice and asked for feedback early on to tailor the pressure to our needs. The massage rooms were clean and smart. My partner enjoyed the sauna. The hotel was easy to find and convenient for our Pyrenees tour. We'd definitely stay there again if we were in the area.

Stayed in September 2022

nil

Our room was well appointed, spacious and clean to a very good standard. The point of difference for us was the staff service and our dining experience. The food was excellent and our waitress, the waitress you wished would serve you every time.

Stayed in September 2022

Noisy AC, noisy SPA ventilation system

Everything

Stayed in August 2022