Avenida Arquitecto Gómez Cuesta, 5, 38660 Playa de las Americas, Spain
#86 of 652 hotels in Playa de las Americas
Guests' ChoiceBased on 403 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.4
Value for money
8.6
Free WiFi
7.4
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End of dialog contentReviewed: 30 June 2024
Walker
United KingdomRoom was facing the pathway down from reception on ground floor not ideal when late night revellers return to there room . Also i think even though its adults only , that it should be over 25s as i had to teenagers in the next room very noisey even though they say the rooms are soundproof ....there not .
Everything apart from the food , evening meal , nothing to actually make a meal . Having said that i was only staying one night last minute booking . The lady on reception deserve a real good mention very welcoming and nothing is to much trouble ...didnt catch her name ...sorry.
Stayed in June 2024
Reviewed: 29 June 2024
Emma
IrelandConstruction was happening right next to the hotel during the time of our stay which is completely out of the hotels control but it was really annoying listening to it for majority of the day🙈
Very modern, extremely clean and in a good location. The strip is about 100 metres away but it’s great that you cannot hear it from the hotel at all at night time. The room was spacious as was the bathroom. The hair dryer actually worked unlike other hotels🙌🏽 towels were changed everyday and the bed was made. The bed was huge and comfortable. Our stay included breakfast and the selection of food was very good. Happy hour each day was great. Overall we had such a fab time here
Stayed in June 2024
Reviewed: 28 June 2024
Natalie
United KingdomConvenient location, lovely rooms, nice pool area and staff were all really friendly and welcoming.
Stayed in June 2024
Reviewed: 25 June 2024
Pauline
United KingdomQuite of a evening
Relaxing. Clean.
Stayed in May 2024
Reviewed: 24 June 2024
Natalie
United KingdomThere’s nothing we didn’t like.
The layout and design of the property was really nice, the rooms were spacious and clean. The staff were all really friendly and helpful, and the location was brilliant with everything in walking distance.
Stayed in June 2024
Reviewed: 1 June 2024
Zane
LatviaEverything was great
Nice pool area and amazing breakfast. Very friendly staff.
Stayed in May 2024
Reviewed: 28 May 2024
Natasha
United KingdomNothing. Everything was perfect
Absolutely everything. We were accepted last minute after an issue with our original hotel and we were greeted with a glass of cava and a beautiful welcome. The staff were always on hand to help, beautiful view, right in the heart of everywhere to walk. The rooms were clean and tidy, bed was very comfortable, great entertainment for a couples break. I will definitely be coming back. Thankyou
Stayed in May 2024
Reviewed: 22 May 2024
Shaw
United KingdomSmoking area right next to sun loungers at the pool
Breakfast was lovely, staff all very welcoming
Stayed in April 2024
Reviewed: 21 May 2024
Yvonne
United KingdomGreat hotel, 10/10 in all aspects would recommend
Stayed in April 2024
Reviewed: 12 May 2024
Rosemary
United KingdomDisappointed that fresh fruit not served at breakfast
In general everything was good. Meals in the evening were fine but not very exciting. The specially cooked options weren’t good
Stayed in April 2024
Reviewed: 7 May 2024
Andrew
United KingdomDidn’t get much sun around the pool til afternoon and not enough sun loungers
Very clean, and quiet aswell
Stayed in May 2024
Reviewed: 29 April 2024
Shrek1253
United KingdomNothing
Stunning venue Amazing roons Comfy beds Fantastic staff THANK YOU THANK YOU
Stayed in April 2024
Reviewed: 28 April 2024
Helen
United KingdomIn the morning there was a very slight smell from the drains. I just kept the window open It didn’t bother me.
Good location. Friendly staff. Good choice of food. Greenery/shrubbery nice. Bed was very comfortable. Fridge/tea making facilities. Patio area , plenty of seating. Bathroom spacious and shower good. Lovely and quiet. However, there was building work behind the hotel. Not much can be done about it. If people want improvement in the areas then unfortunately it’s a small problem that is not long term😃 Rafa made me two lovely crepes each morning along with a great smile and greeting.
Stayed in April 2024
Reviewed: 22 April 2024
Gašper
SloveniaTerrace is in bottom floor and other guests of the hotel walk and see you chillin on the deck chair
Breakfast - very good, a lot of different food, Location - nice quite location. Far enough from the loudest street :), Room - big enough with terrace
Stayed in April 2024
Reviewed: 4 April 2024
Wayne
United KingdomThe bed was comfortable, but made a lot of noise when turning over in the night
Clean hotel, friendly staff, good quality breakfast with lots of options.
Stayed in April 2024
Reviewed: 16 March 2024
Sean
United KingdomBedrooms are spacious, bed very comfortable. And a great shower. Fabulous breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Neil
United KingdomLack of pool area sunbeds, our room number 105 was in poor location very noisy early morning with very small terrace and no view
Clean, modern and great staff
Stayed in March 2024
Reviewed: 9 March 2024
Garvan
United KingdomCatered mainly for the older generation ( 70+) Very quiet Very shaded area to sun bathe in
Ample breakfast options daily. Very clean and comfortable
Stayed in March 2024
Reviewed: 22 February 2024
Marlene
United KingdomExcellent,well presented and cooked
Stayed in February 2024
Reviewed: 11 February 2024
Tuula
FinlandThe only big minus was the lousy internet connection in the room. The connection at the pool was good. The hotel has about 30 sunbeds and it was unfortunate that the staff didn't care that some people reserved the sunbeds for the whole day, even though they didn't use them at all. I don't know how common this is in Tenerife but one morning there was a cockroach on the floor of our room.
The hotel was the right size for us, neither too big nor too small. The rooms were cleaned and the beds made daily. The staff was friendly at the reception and in the restaurant. In particular, one of the restaurant's show cooks was a particularly pleasant person. The restaurant's food was also good and varied.
Stayed in February 2024
Reviewed: 29 January 2024
Gunnar
IcelandThe bathroom flor was very dirty, needed to be scrubbed. We vere thinking of doing it our self.
One of the best dinner during those 2 weeks was on the hotel restaurant. We did not know this until the last days. Always when we looked at the restaurant noone or very few people were there, all were on the buffet.
Stayed in January 2024
Reviewed: 28 January 2024
Kaj
FinlandIt says to be an environmentally friendly hotel, and sure they work for it. However, the towels were changed even id we did not asked. Also, small individual jam packages etc should be replaced by bigger pots. Also advice for the customers to make environmentally friendly choices should be given.
It’s a small nice hotel hidden between big buildings. It was great that they filter waste water to grow trees and flowers!
Stayed in January 2024
Reviewed: 24 January 2024
Toma
United KingdomBeds don't get changed that often. Wifi could have been better. Also lights around the jacuzzi would have been lovely for the evenings.
Perfect location, nice and clean room, and helpful and polite staff.
Stayed in January 2024
Reviewed: 22 January 2024
Simpsom
United KingdomNothing bad to say about this place I’ll be back for sure
Everything was perfect
Stayed in January 2024
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