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Reviews of Hotel Universal Murcia 1 stars

Cartagena, 21, 30002 Murcia, Spain

#26 of 28 hotels in Murcia

Guests' Choice

Review score

Based on 203 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.2

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 27 September 2024

    7.0
    Overall it was a nice and quiet night.
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is very small, little to know room. No AC in the room, only in the lobby.

    The staff was friendly and the place was quiet during the night

    Stayed in September 2024

  • Reviewed: 21 September 2024

    7.0
    Luck of the draw for the room
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    In my room- had to squeeze by the sink and hold it to be able to sit on the toilet; the shower was ‘bijou’ as well. Mattress was way too hard. Hotel guests will be noisy and you can hear everything . Lack of plugs ( 1 in bathroom and 1 high next to bed)

    Staff was very helpful. Room and the whole hotel were clean. Location is ok . Room was big, had a wardrobe, desk and tv.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    6.0
    Fair .
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No controls for the A/C and it didn’t seam to work during the night , WiFi didn’t work .

    Room was fine , clean, and central location in Murcia.

    Stayed in September 2024

  • Reviewed: 11 August 2024

    8.0
    Central
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in August 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location and good air con in 43 degree heat

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is air con but not an individual unit so you couldn't control it, but fortunately it was nice and cool through the night. (We visited the hottest weekend of the year!)

    Perfect for a short stay. There was a fridge in the room which was much needed. Very clean. Lovely staff.

    Stayed in July 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Weird system in shower, so the water spills all over the bathroom, rooms just ok, nothing special. Depends of the room, but in mine there is a view at the wall across the street

    It's almost in center

    Stayed in April 2024

  • Reviewed: 29 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Corridor smelled like a cigarettes. When heating/air ventilation was on at night the smell was released to room too. I think they have to fix it. So I had to sleep with open window and jacket. That happened 1 out of my 2 nights there.

    Location, price, room size.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Pricey

    Water is provided

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    A nice and nifty hotel.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A proper standard hotel. Nice for a night or a few. Motivated staff, clean rooms, fair location. Not sure about public transport but bars and Restos are walking distance. It's a quiet area and safe from what I could gather. It was a good night.

    Stayed in March 2024

  • Reviewed: 22 December 2023

    7.0
    Fine
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No hot water

    Value for money

    Stayed in December 2023

  • Reviewed: 25 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was fine for one 🌃

    Stayed in November 2023

  • Reviewed: 29 October 2023

    7.0
    Simple stay at a great location
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is simple but in accordance to the price, therefore nothing bad to say

    Well located, clean and friendly staff.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    I was very happy with this as a budget hotel; it was exactly what I needed.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    I would really have liked a kettle in the room so that I could make a cup of tea. There was an occasional bad smell from the drain in the shower. On one night of my four the air conditioning ran all night and was a bit noisy and draughty; I couldn't see anywhere to turn it off.

    The room was small but comfortable; bathroom was a little cramped (a large person might struggle) but perfectly adequate for me and with a good shower ; the hotel was well located in the city centre but not in a really busy (or noisy) place. Reception and housekeeping staff were all very friendly and helpful.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower wasn’t easy to use and the wifi didn’t work in the bedroom (but was fine in the lobby).

    The location was great, a short walk across the river from the main centre. The bed was comfortable and I slept very well.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    I loved it! Murcia is exceptional and well worth a visit, and this hotel is clean, quiet and comfortable at a budget pri
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like, but if I can suggest a kettle in the room would be nice.

    The location was great. Near a beautiful park and just over the river to the centre of town. The room was quiet and cool despite the heat, very clean and confortable. Basic, but at that price I just want clean and comfortable. Staff friendly and helpful.

    Stayed in September 2023

  • Reviewed: 6 August 2023

    8.0
    Very good 👍 would stay again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to bull ring as going to a concert with my sister, staff helpful and friendly, machine for water, coffee and snacks - it was needed on return to room 😂

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Ok for us. We spent one night there . Tickets for the bullring concert. Close enough for that
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Edge of city . Not many bars / restaurants available close by . That is one’s open all day .

    Location . Fairly close to the bullring

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was crowded with furniture and the bathroom is rather tiny.

    The room was equipped with centeral cooling, fridge and a personal bathroom. Was good for a short-term stay for a tight budget

    Stayed in June 2023

  • Reviewed: 31 July 2023

    7.0
    All right for one night
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing major

    Convieient

    Stayed in July 2023

  • Reviewed: 31 May 2023

    6.0
    Great time will visit again
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is so small, but ok for the price.

    I realy like the workers very nice people

    Stayed in May 2023

  • Reviewed: 25 May 2023

    7.0
    Perfectly fine :-)
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe some WiFi would have been nice! I don't think there was any, or nothing about it in the room anyway

    Comfortable bed and clean room :-) The staff were also very nice and helpful :-)

    Stayed in May 2023

  • Reviewed: 13 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Don't expect luxury. My single room was rather gloomy (and small). I had the luck to get one of the few single rooms with street view, but still not a very pleasant place. Why are single rooms often like this? My half board dinner was strange: the restaurant claims to serve local dishes, but I got a Wiener schnitzel with rock hard, baked potatoes. Breakfast was served in the big hotel opposite and it was a rather busy and stressful affair. Not helped by a complicated coffee machine. But all in all not a bad experience, also price wise.

    Everything was there and working. So for one or two nights while visiting Murcia it's a good place to stay. The hotel is not really in the old town, but within walking distance.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Very good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Location Staff and facilities

    Stayed in May 2023

Showing 1 – 25

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