Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Murcia hotel reviews
  4. Murcia hotel reviews
  5. Reviews of Hotel Universal Murcia

Reviews of Hotel Universal Murcia 1 stars

Cartagena, 21, 30002 Murcia, Spain

#25 of 27 hotels in Murcia

Guests' Choice

Review score

Based on 182 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.2

  • Location

    8.6

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 20 May 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Weird system in shower, so the water spills all over the bathroom, rooms just ok, nothing special. Depends of the room, but in mine there is a view at the wall across the street

    It's almost in center

    Stayed in April 2024

  • Reviewed: 29 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Corridor smelled like a cigarettes. When heating/air ventilation was on at night the smell was released to room too. I think they have to fix it. So I had to sleep with open window and jacket. That happened 1 out of my 2 nights there.

    Location, price, room size.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Pricey

    Water is provided

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    A nice and nifty hotel.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A proper standard hotel. Nice for a night or a few. Motivated staff, clean rooms, fair location. Not sure about public transport but bars and Restos are walking distance. It's a quiet area and safe from what I could gather. It was a good night.

    Stayed in March 2024

  • Reviewed: 22 December 2023

    7.0
    Fine
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No hot water

    Value for money

    Stayed in December 2023

  • Reviewed: 25 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was fine for one 🌃

    Stayed in November 2023

  • Reviewed: 29 October 2023

    7.0
    Simple stay at a great location
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is simple but in accordance to the price, therefore nothing bad to say

    Well located, clean and friendly staff.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    I was very happy with this as a budget hotel; it was exactly what I needed.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    I would really have liked a kettle in the room so that I could make a cup of tea. There was an occasional bad smell from the drain in the shower. On one night of my four the air conditioning ran all night and was a bit noisy and draughty; I couldn't see anywhere to turn it off.

    The room was small but comfortable; bathroom was a little cramped (a large person might struggle) but perfectly adequate for me and with a good shower ; the hotel was well located in the city centre but not in a really busy (or noisy) place. Reception and housekeeping staff were all very friendly and helpful.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The shower wasn’t easy to use and the wifi didn’t work in the bedroom (but was fine in the lobby).

    The location was great, a short walk across the river from the main centre. The bed was comfortable and I slept very well.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    I loved it! Murcia is exceptional and well worth a visit, and this hotel is clean, quiet and comfortable at a budget pri
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t like, but if I can suggest a kettle in the room would be nice.

    The location was great. Near a beautiful park and just over the river to the centre of town. The room was quiet and cool despite the heat, very clean and confortable. Basic, but at that price I just want clean and comfortable. Staff friendly and helpful.

    Stayed in September 2023

  • Reviewed: 6 August 2023

    8.0
    Very good 👍 would stay again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to bull ring as going to a concert with my sister, staff helpful and friendly, machine for water, coffee and snacks - it was needed on return to room 😂

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Ok for us. We spent one night there . Tickets for the bullring concert. Close enough for that
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Edge of city . Not many bars / restaurants available close by . That is one’s open all day .

    Location . Fairly close to the bullring

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The room was crowded with furniture and the bathroom is rather tiny.

    The room was equipped with centeral cooling, fridge and a personal bathroom. Was good for a short-term stay for a tight budget

    Stayed in June 2023

  • Reviewed: 31 July 2023

    7.0
    All right for one night
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing major

    Convieient

    Stayed in July 2023

  • Reviewed: 31 May 2023

    6.0
    Great time will visit again
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is so small, but ok for the price.

    I realy like the workers very nice people

    Stayed in May 2023

  • Reviewed: 25 May 2023

    7.0
    Perfectly fine :-)
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe some WiFi would have been nice! I don't think there was any, or nothing about it in the room anyway

    Comfortable bed and clean room :-) The staff were also very nice and helpful :-)

    Stayed in May 2023

  • Reviewed: 13 May 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Don't expect luxury. My single room was rather gloomy (and small). I had the luck to get one of the few single rooms with street view, but still not a very pleasant place. Why are single rooms often like this? My half board dinner was strange: the restaurant claims to serve local dishes, but I got a Wiener schnitzel with rock hard, baked potatoes. Breakfast was served in the big hotel opposite and it was a rather busy and stressful affair. Not helped by a complicated coffee machine. But all in all not a bad experience, also price wise.

    Everything was there and working. So for one or two nights while visiting Murcia it's a good place to stay. The hotel is not really in the old town, but within walking distance.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Very good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Location Staff and facilities

    Stayed in May 2023

  • Reviewed: 6 May 2023

    8.0
    Nice place
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom

    Friendly staff,good location.

    Stayed in April 2023

  • Reviewed: 3 May 2023

    8.0
    Great stopover place. Well located, friendly. I'd stay again
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    More pillows would've been good

    Clean, perfectly nice room

    Stayed in April 2023

  • Reviewed: 21 January 2023

    7.0
    It's ok
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet in few rooms are very small . With heavy person not easy to use . But still they change the room on complain . So cooperative.

    I give 70 % mark

    Stayed in January 2023

  • Reviewed: 15 January 2023

    6.0
    loved the location, staff nice helpful room heat far to hot to sleep first night slept on tiled floor till 3 am to keep
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    heat was on all night with no thermostat to control heat lead to two very hot nights in the room

    location

    Stayed in January 2023

  • Reviewed: 10 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The sleeping room was a little bit too hot. Unfortunately, the air conditioning was not adjustable.

    The bathroom was very clean and the sleeping room comfortable and tidy. The garage was safe and easy to find.

    Stayed in January 2023

  • Reviewed: 28 December 2022

    7.0
    Good location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls are way too thin, I could hear the 2 rooms besides me talking and other stuff, the toilet after couple of flush brought a sewage smell, for a bit. The pillow is very flat, no support, very uncomfortable

    The location is fabulous, not too far from city center and has a great surroundings. Very clean and equipped with a lot of things in the room.

    Stayed in December 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless