The beds were possibly the most uncomfortable I’ve ever slept in

The location was brilliant, 10 minutes to walk to the beach and bars. Swimming pool area was really good, good food and drinks.

Stayed in June 2024

Having to leave!

The staff were friendly and obliging. The Reception Team gave me a lot of help with a new airline ticket for the return trip. The staff in the restaurant were kind and attentive. The cleaning lady was very patient about my occasional untidiness!

Stayed in June 2024

If you are planning to go with a car there is no free parking available near the hotel. Parking places next to the hotel are all marked in blue, and you need to pay for the parking, the parking will be available for only 2hrs. Officers are always going around to check the parking tickets. If you want to park for free for unlimited hours, you need to walk 6 minutes from the hotel, there is a large area for parking.

We had a fantastic stay at hotel Tropical , and were particularly impressed by their exceptional customer service. After checking out, we had a few hours before our flight and the hotel graciously offered us access to a shower. This thoughtful gesture made our departure much more comfortable and stress-free. Highly recommend this hotel for its attention to detail and commitment to guest satisfaction! The location is very good and it is close to everything you need.

Stayed in June 2024

No pool

Liked the staff and the room

Stayed in June 2024

Not a lot it was about what we expected

Good clean and nice location

Stayed in June 2024

Without balcony is difficult after the beach. The walls between rooms are very thin you can hear everything like you are in the same room. We got told off chatting from the balcony of my friends by security

Good location, nice option to shower afte check out. Breakfast was ok

Stayed in June 2024

Floors in room, needed a good sweep and to be washed , they were sticking and had crumbs on them,

Great facilities,great location, lovely staff who speak good English,

Stayed in June 2024

Walls were very thin so could hear everything in the next room.

Loved how central and clean it was.

Stayed in May 2024

Beds and pillow were pretty uncomfortable.

Good location in heart of San Antonio. Good value for money. Good size pool across the road, breakfast was decent.

Stayed in May 2024

everyone was amazing

The cleaning of the place

Stayed in May 2024

the breakfast buffet choices

clean and tidy hotel, minimal noise, close to everything

Stayed in May 2024

Little bit loud at night

Great value for money.

Stayed in May 2024

The noise. Windows thin so even when closed you get road noise and I was woken by the bin men emptying the glass bottle bin. Then still couldn’t sleep in late due to the scraping of chairs etc across the floor of the room next door. It’s the poor noise insulation that put me off staying again.

The staff are very friendly, the rooms are clean and modern. Very happy there was a kettle. Location is good near the bus station, near the west end, ibiza rocks and sunset strip.

Stayed in May 2024

The room floor was sticky for some reason which didn't go even after the housekeeping cleaned it. Apart from that everything was nice.

Everything in the hotel was organized and the staffs were very friendly.

Stayed in May 2024

Great location , spotless rooms

Stayed in May 2024

Dinner could have been better, but it wasn’t bad. Grapefruit juice at breakfast would have been nice.

The breakfast was good. The staff were excellent. Also at the pool area.

Stayed in April 2024

Everything was great, first of all, the hotel staff was amazing and super helpful in every way. The hotel also lets you leave your bags after you check out and you still have the pool access until the end of the day. The pool staff is also amazing, they let us have free little samples of a drink that I mentioned looked great <3 The prices of the bar were normal too. The pool itself was beautiful and fit many people. The rooms were good, I only wish there was a balcony but we didn't stay in the rooms much so it's okay :D

Stayed in May 2024

Very clean lovely staff

Stayed in May 2024

The swimming pool is not directly on the hotel premises but on the other side of the street. However, this is not very inconvenient for guests.

Very good location of the hotel, in the center, but away from the main, noisy promenade, very good breakfasts and dinners, lots of fruit, delicious cakes. Very nice service. I will definitely come back here.

Stayed in May 2024

the bathroom was a little bit small

the hotel and staff were lovely

Stayed in May 2024

a) There can be double beds for a couple. They gave us two single beds joined. I was hanging in between the beds b) No drinking water from the taps

a) 3-star property with swimming pool, restaurant and room cleaning service b) Got the iron from the reception c) Nice dinner at the hotel restaurant for 14 euro pp

Stayed in May 2024

just worth mentioning that it's not the quietest place to stay. As it's located in the west end, it can be noisy at times at night. Windows could be soundproof. On the flip side of the coin it might be a positive aspect though in case you're into nightlife so you are already in the heart of the hustle and bustle :) Another minor thing that I would suggest the management of the hotel to change, which is quite easy to do, is to consider changing the curtains in the restaurant area, as it would be great to have some natural light coming in whilst having a meal and to be able to look outside instead of having them fully closed and using artificial light. It would create a much better ambiance. And some renovation on the ground floor lounge would be great as well, but these are only minor things even though it would increase the overall experience in general.

Hotel is really well located. No need to use public transport or rent a vehicle if you intend to stay only in San Antonio. Breakfast was really worth including in the stay (which was continental and English). Amazing gym and pool areas with no extra costs. Wi-Fi worked seamlessly in my room. Staff were very kind and friendly.

Stayed in May 2024

Clean and good location

Stayed in October 2023

Perfect stop for a quick overnight party trip to Ibiza! Walking distance to West End and a 20min (in traffic) cab ride to Ocean Beach & Ibiza Rocks.. lovely staff!

Stayed in September 2023