Avenida Eduardo Alcalde Zaplana, 7, 03502 Benidorm, Spain
#29 of 133 hotels in Benidorm
Guests' ChoiceBased on 137 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
8.9
Staff
9.0
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 10 June 2024
Steven
United KingdomMosquitoes! Absolutely ruined the sleep, many guests covered in bites. Having to pay for water at dinner when it was free in the level lounge?
Spacious outside areas, it never felt crowded at any time. Relaxing atmosphere. Nice clientele
Stayed in June 2024
Reviewed: 9 June 2024
Jamie
United KingdomBreakfast was cold not a proper English breakfast but they have good selection
Very clean beds very comfortable really nice hotel
Stayed in June 2024
Reviewed: 3 June 2024
Lorna
United KingdomHow long they take to respond to emails. Only buffet open for evenings.
The setting, the level & the comfort of the beds.
Stayed in May 2024
Reviewed: 19 April 2024
Carol
SpainNothing to dislike in this hotel
Absolutely everything ❤️ perfect
Stayed in April 2024
Reviewed: 11 April 2024
Jamie
United KingdomNo air conditioner it was very hot in my room phoned the reception and got told that it’ doesn’t work because it was not hot enough to turn the air conditioning on 🥵
Very clean good location
Stayed in April 2024
Reviewed: 9 April 2024
Mihaela
Swedenbeing outside of the season, not all the cafes were open so the main restaurant was often crowded in this hotel, the meals and extras do not award reward-points the tennis courts belong to some other business so they cost (slightly overpriced); I would have appreciated some discount for staying in the hotel the check-in online did not save us from waiting in the line (not really short one) the in-door kids playground was closed (separate room/building)
we enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even though there was some renovation going on in the area the rooms are very comfortable and each building is easily accessible from many different points (no need to pass by reception every time) the sand beach is impressive and so are the views of the sea outstanding golf facility YHI spa is very nice
Stayed in February 2024
Reviewed: 2 April 2024
Natalija
SpainAn amazing hotel. Excellent breakfast, unforgettable views, excellent staff.
Stayed in February 2024
Reviewed: 24 March 2024
Lenzie
United StatesWe went in off season so a lot of the activities for kids weren’t available
Big spacious rooms. Very comfortable for our family of 5.
Stayed in February 2024
Reviewed: 1 March 2024
Charles
United KingdomThe Bedside Table was dusty and had a stain. Hence only good.
Service and Breakfast
Stayed in February 2024
Reviewed: 21 February 2024
Marie
United KingdomWhen staying half board … evening meal was 7.30pm until 10.00 pm , little late for us to eat
Wouldn’t dream you were in Benidorm . Stayed in 321 , views across golf course were fantastic . Level lounge very accommodating, all round a great hotel
Stayed in February 2024
Reviewed: 8 February 2024
David
SpainIncreíble.
Stayed in February 2024
Reviewed: 28 January 2024
Roman
United KingdomVery good
Very good
Stayed in January 2024
Reviewed: 5 January 2024
Andreea
RomaniaSome of the doors were creaking.
The staff was very kind and offered us a better room since the jacuzzi in our booked room was not working properly. Also, the view and the entire resort is very nice and quiet - loved the sunsets there!
Stayed in January 2024
Reviewed: 30 December 2023
Reihaneh
United KingdomBreakfast,cleannesses,swimming pool
Stayed in December 2023
Reviewed: 30 December 2023
William
SpainMore information in the room about the resort, eg. restaurant menus, better map of the resort, better instructions for TV Please get rid of the cats around the breakfast restaurant area.
Stayed in December 2023
Reviewed: 29 December 2023
Denise
United KingdomWe have been to the hotel before and you could access the rooms by key card. This year for some reason they’ve given you a material wristband which makes you feel you’re in an all inclusive hotel down on Benidorm strip. We were not a fan of this at all, especially when you stay in the levels, which is five star.
The hotel itself is stunning. The bedrooms at The Level is spacious and comfortable. Robes, slippers, iron and ironing board, minibar and tea and coffee. Beautiful views over looking the golf course.
Stayed in December 2023
Reviewed: 15 December 2023
Laura
NetherlandsA part from the buffet there was only one restaurant open in the hotel in Nov - we felt like there wasn’t enough choice of food if you didn’t want to go out but that’s not the same in summer!
We had an amazing stay with our whole family. The prices were extremely reasonable for what we got. For the last days we upgraded to one of the suites with a jacuzzi & incredible view, we didn’t want to leave! It’s exactly far away from Benidorm to feel fully relaxed and extremely well located if you want to make little trips. Would really recommend this hotel!
Stayed in November 2023
Reviewed: 10 December 2023
Sonia
SpainUnable to use the air conditioning system as it had been turned off for the winter although the temperatures were high. The breakfast room had an unpleasant odour of damp.
The unique construction .
Stayed in November 2023
Reviewed: 1 December 2023
Jon
IcelandI really liked how the management sorted out a little issue about the room I got when I arrived at the hotel late in the evening.The next day they transfered us to this beautiful suite with a fantastic view,,thanks for a really nice stay.
Stayed in November 2023
Reviewed: 28 November 2023
David
United KingdomNothing
Everything from top to bottom The service from the staff was excellent. I would highly recommend this hotel & you would not be disappointed. I’ll definitely be back .
Stayed in October 2023
Reviewed: 21 November 2023
Ecohouse
United KingdomNo proper bar
Every thing
Stayed in November 2023
Reviewed: 4 October 2023
Pauline
United KingdomNothing
Ideal for golf
Stayed in September 2023
Reviewed: 1 October 2023
Devika
United KingdomGreat facilities. Stayed at the level and the pool area and bar was a great addition to the stay
Stayed in October 2023
Reviewed: 3 September 2023
Fern
United KingdomNot a dislike but as there were not many English people staying there, there was no English translations at the shows. We didn't mind but would have enjoyed the magic show even more if we had known what was going on!!
Everything was amazing, the food, the staff, the entertainment and the surroundings. We are a family of 3 adults and 2 ten year olds and there was something for everyone. The whole atmosphere was one of happiness and smiles from guests and staff alike!
Stayed in September 2023
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