Ramon de Moncada, 25, 07180 Santa Ponsa, Spain
#10 of 46 hotels in Santa Ponsa
Guests' ChoiceBased on 684 hotel reviews
8.4Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.3
Staff
9.3
Value for money
8.6
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 June 2024
Geraldine
United KingdomA but noisy at front of building during the night. Air con leaking a bit
Location. Staff very helpful
Stayed in June 2024
Reviewed: 19 June 2024
Gerard
IrelandThe couch in our living room was very uncomfortable and the cooking facilties were dissapointing
Excellent location and staff very helpful staff.
Stayed in May 2024
Reviewed: 15 June 2024
Jo
United KingdomWere we in room 307, and whilst elevated from the main road, there was a constant noise from the bars and restaurant on the main road. Bars and restaurants are open all night with music and noise, so it's a great location for those who are looking to party!
The hotel is well located in the middle of the location. There's a nice reception, pool and pool bar. Rooms were clean and tidy, and whilst there were 2 beds put together. We were in an apartment with a small kitchenette, with fridge and small collection of cuttlery, crockery and glassware. Hairdryer is fixed to the wall and located in the bathroom. When we requested a change to our booking, and the hotel we very accomodating, happy to help, efficient and super friendly.
Stayed in June 2024
Reviewed: 14 June 2024
Margaret
United KingdomThere are no drawers to put clothes away. Needs a mirror nearer the side the air-conditioning unit is on. Lighting in the corridor could be better
Size of apartment, cleanliness, Staff and Proximity to restaurants, bars and shops.
Stayed in June 2024
Reviewed: 8 June 2024
Fiona
United KingdomIt was very central to everything The staff were very helpful The snack bar is lovely
Stayed in June 2024
Reviewed: 5 June 2024
Rowthrinath
United KingdomThe beds were not comfortable; also sofa bed was too hard and left us with back and neck pain.
Location and close to beach
Stayed in June 2024
Reviewed: 31 May 2024
Claire
United KingdomThe WiFi connection was rubbish couldn’t use in room or at pool
The reception staff were lovely especially Martha I’m sure her name was. I only stayed 2 nights but will definitely book this hotel again. Such value for money. Clean and comfortable.
Stayed in May 2024
Reviewed: 29 May 2024
Angela
IrelandNo lock on the balcony door for kids.
So close to the strip, the beach and restaurants. Lovely pool with lifeguard. Super spacious self catering apartment. Would really recommend.
Stayed in May 2024
Reviewed: 29 May 2024
Garry
United KingdomNothing
Lovely apartment with sea view great location
Stayed in May 2024
Reviewed: 26 May 2024
Desmond
IrelandStaff were very friendly , very central , bars and restaurants just outside hotel
Stayed in May 2024
Reviewed: 24 May 2024
Noel
IrelandNothing , it was all good..k
Location..
Stayed in May 2024
Reviewed: 23 May 2024
Roman
United KingdomWe did not like that the pool was closed every time we were available for swim.
The room was a good size for two, clean and cleaned as promised. We have received a good location of the room with the ocean view as booked.
Stayed in May 2024
Reviewed: 20 May 2024
Andy
United KingdomNothing comes to mind
Nice and clean and has been renovated recently I'd say, modern and very spacious rooms.
Stayed in May 2024
Reviewed: 16 May 2024
Levstek
SloveniaLocation, staff
Stayed in May 2024
Reviewed: 14 May 2024
Ritchie
United KingdomClose to the centre and very comfortable and modern.
Stayed in May 2024
Reviewed: 1 May 2024
Ivan
NetherlandsA lot of drunken noise from neighbouring bars.
Located in middle of eventful street and near beach.
Stayed in April 2024
Reviewed: 29 April 2024
Frances
United KingdomAlthough the apartment was clean and modern there are some points which would make it better Need a shelf in the bathroom. Need to have sheets on the beds which fit made it uncomfortable to sleep Kitchen needs more utensils eg jug for use in microwave The location for us not good as a lot of party groups and poor behaviour
The reception and pool areas were excellent along with friendly and welcoming staff on reception and pool snack bar
Stayed in April 2024
Reviewed: 29 April 2024
Robin
IrelandNo complaints.
Great location no. 103 bus from Palma stops right outside. Apartment has been refurbished to a very high standard, the air conditioning worked brilliantly, lots of excellent restaurants within short walk, very friendly staff.
Stayed in April 2024
Reviewed: 25 April 2024
Sam
United KingdomNo TV in bedroom, no lounge chairs on balcony, 3 separate elevators to access room.
Sea view room had amazing rooms and was fresh and clean. Pool area was big with a pool bar and separate seating area which was comfortable. A variety of people and the location was a 5 min walk from the beach and restaurants including boat pick up from beach. Great location for those wanting to relax.
Stayed in April 2024
Reviewed: 18 April 2024
Evewidow
United KingdomKitchen equipment was not very clean , a.bit noisy at night
Good location, big room , shared pool nice.
Stayed in April 2024
Reviewed: 14 April 2024
Maruša
SloveniaParking at the hotel for extra charge. Terrace of the apartment was located so that other guests are walking by and you have little privacy. Noise in the morning if you are located near the parking.
Located near the beach and close to all facilities. Comfortable apartment.
Stayed in April 2024
Reviewed: 25 March 2024
William
United KingdomThere were no dislikes.
Was an excellent location. Staff pleasant. The bed was very comfortable. Was here only overnight and will be back with my wife in September. This way I can enjoy it even more.
Stayed in March 2024
Reviewed: 24 March 2024
Lee
United KingdomEverything was good in my view
Location is ideal facilities great room good
Stayed in March 2024
Reviewed: 21 March 2024
Kennzl
SpainThe bedroom pillows were poor and no fitted sheets. The heatpump did not work and it was cold. We were given a basic electric heater and blankets. The living room area seating had vinyl covers so not ideal and a nice sofa fabric would have been better.
My wife and I enjoyed our short stay at this hotel. The location was close to the beach, supermarket and restaurants. The room was clean and updated. The view of the beach was nice and the small balcony was ideal for relaxing.
Stayed in March 2024
New Delhi, India
Glattbrugg, Switzerland
Split, Croatia
Paralia Dionysiou, Greece
Les Vastres, France
Maleme, Greece
Seville, Spain
Kyiv, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content