Avenida Ttoo Tjaereborg, 6, 35100 Maspalomas, Spain
#25 of 35 hotels in Maspalomas
Guests' ChoiceBased on 626 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
7.7
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 24 September 2024
Sarah
United KingdomSometimes, there were ants and cockroaches in our bathroom but it’s because of the location of the suite hotels. Also the staff sometimes do not what they are told when you request or ask something and they promise they’ll do it. The location is nice but would be better if you drive as we took taxi everywhere.However there is a free shuttle bus that takes you to specific locations. The dinner was mostly fried food, like chips ,pizza,nuggets,i wanted more food like pasta,spaghetti ,so I’m glad I didn’t get all inclusive.
I like the area, the pool and the view was nice. The receptionist is also very lovely. The suite are really nice,although maybe a tiny bit dull in some rooms. The breakfast was nice, and there was a variety of foods.
Stayed in September 2024
Reviewed: 23 September 2024
Brian
IrelandSurroundings and Pool.
Stayed in September 2024
Reviewed: 14 September 2024
Réka
HungaryThe bed was a bit too soft for me and I wish they had hummus xd other than that nothing
Very nice hotel, staff friendly and super helpful, good and varied food options
Stayed in September 2024
Reviewed: 14 September 2024
Karen
United StatesNothing - loved it.. There is a small refrigerator in the room. I would wish for. a microwave. All in all, this is a wonderful hotel with reasonable rates and lovely food near the Sand Dunes.
Very nice suite hotel, reception outstanding, staff is welcoming, food is excellent quality and pool complex is quite nice. Helpful complimentary bus to two beaches. Area is amazing right by the sand dunes. Highly recommend.
Stayed in September 2024
Reviewed: 14 September 2024
Maria
United KingdomSome areas look like they need some TLC. Rust around mirror in bathroom, peeling wallpaper behind bed, some sun loungers near pool. Could do with a bigger variety of food choices for buffet. Tiny ant infestation in room meaning if you put anything on the coffee table or sink the ants were on it.
Fantastic staff who were friendly and willing to help. Good size room complete with fridge and aircon. Nice pool (not heated) and jacuzzi. Rooms come with little patio area to sit out on and have a table and sun parasol. Bed comfortable. Lots of seats available for both the restaurants and sun loungers.
Stayed in September 2024
Reviewed: 12 September 2024
E
AustraliaMattresses were a bit uncomfortable, and the hotel should improve the cleaning of the rooms and common areas.
Staff was super friendly and helpful. Loved the variety of the buffet.
Stayed in July 2024
Reviewed: 7 September 2024
Rome
SwitzerlandThe location is quite off, if you don't have a car or scooter you will have to walk distances to reach anything. Good for those who never leave the property 😅 Might get annoying when little children are your neighbors
Bungalows have descent distance Clean Privides buffet breakfast/dinner
Stayed in September 2024
Reviewed: 13 August 2024
Elena
United KingdomThe pool was lovely!
Stayed in August 2024
Reviewed: 9 August 2024
亚琼
BelgiumThe location not very good for people who doesn't have car .
The staff very nice and friendly.The environment is quiet ,good for rest..And disco for kids very nice.Swimming pool is veey beautiful.
Stayed in August 2024
Reviewed: 7 August 2024
Carlos
SpainComida y hotel en general.
Stayed in July 2024
Reviewed: 27 July 2024
Robert
IrelandBathroom cleaning
The food and swimming pool
Stayed in July 2024
Reviewed: 16 July 2024
Isaac
United KingdomThey should provide you with water, in the restaurant they charge for the water
The location, the swimming pool
Stayed in July 2024
Reviewed: 16 July 2024
Léa
NetherlandsCleanliness of the room can be improved. On the day we arrived, I found a plastic bag under the bed. The children's playground needs to be refurbished.
The staff is extremely helpful and kind at all times. The room is very spacious. The pool is also great.
Stayed in July 2024
Reviewed: 15 July 2024
Hannah
United Kingdombed sheets were not changed once the whole week we stayed, even when we asked for it to be done it still was not
pool, food, service
Stayed in July 2024
Reviewed: 8 July 2024
Archana
United KingdomThe gym had broken worn out equipment and needs replacement.
It was a nice quiet bungalow and the housekeeping and restaurant staff were very attentive to our needs. The food was excellent.
Stayed in July 2024
Reviewed: 8 July 2024
Sebastian
GermanyLocation is not that good. Nothing really close (restaurants, bars, shopping). If you have a car it doesn't matter. Gym equipment ran down.
Definitely the pool. It's really huge with an embedded whirlpool. The staff is really friendly, especially in the restaurant but also the animation, the cleaning ladies, gardeners, reception. The selection of the food in the morning but also for dinner is great. Great taste and variety of the meal. You can eat well there. Different things to do, like table football, billiard, table tennis, gym. No use of a key (instead a password), so no search of key necessary.
Stayed in July 2024
Reviewed: 30 June 2024
Arnaldur
Icelandlocation, long walks to the beaches
wonderful staff and the manager is brilliant! always enough sunbeds, their all inclusive is great value for money, the shuttle service is a brilliant solution to the location problem
Stayed in June 2024
Reviewed: 24 June 2024
David
United KingdomNothing
Excellent place for the price, very large bungalow style rooms, quiet and very clean, staff extremely pleasant and helpful, breakfast was good, large pool with poolside bare and a roof terrace
Stayed in May 2024
Reviewed: 22 June 2024
Edwina
United KingdomVery cold pool with limited umbrellas for shade.bed sheets not changed within the 7 night stay. room cleaned daily but minimal effort. location of our bungalow was poor with no outlook as it was facing the car park. we found this disappointing. Due to this, we did not stay within the complex in the evenings or eat lunch or dinner there .
The apartment was a good size.mimi bar fridge Welcomed. Technical problems were fixed promptly.
Stayed in June 2024
Reviewed: 20 June 2024
Brammer
SpainNice quiet location cleaned every day Very helpful and polite Free bus down to the beach is an added bonus
Stayed in June 2024
Reviewed: 19 June 2024
Francileide
IrelandPillow
Location
Stayed in June 2024
Reviewed: 7 June 2024
Dieter
BelgiumThe location is a bit out of the centre, but this is not a big problem. For the rest no other negative things except one small detail that the door was left "unlocked" by the cleaning crew (night lock - the doors were left on the day lock after cleaning).
Pool was nice and clean Staff was friendly and pleasant to deal with There is enough room outside the facility to park your (rental) car. Should this be needed, there is a small shop just across the street, bigger shops are easily reachable by car. The food was also good and sufficiently refilled (buffet style).
Stayed in April 2024
Reviewed: 23 May 2024
Thomas
SwitzerlandNo hot water/coffee machine. Strict no guest policy, very old fitness equipment
Breakfast, Bungalow, Quietness
Stayed in May 2024
Reviewed: 17 May 2024
Frederick
SpainPillows lumpy and uncomfortable
Staff pool and restaurant bed very comfortable
Stayed in May 2024
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