San Fernando, 2, Old town, 41004 Seville, Spain
#40 of 204 hotels in Seville
Guests' ChoiceBased on 606 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 21 June 2024
Peter
United StatesService at meals was inexcusably slow.
A true Grand Hotel with all the services and grandeur befitting this.
Stayed in June 2024
Reviewed: 17 June 2024
Neil
United KingdomNothing
The staff, the food and the hotel were all magnificent. The staff could not do enough to make sure you had everything that you needed, attentive and responsive, but not over bearing. The pool area was clean and the pool was just right, not overcrowded and good service around the pool.
Stayed in June 2024
Reviewed: 12 June 2024
Catherine
IrelandEverything, one of the most beautiful hotels iv ever been in.
Stayed in June 2024
Reviewed: 10 June 2024
Jack
United StatesRestaurant service substandard, diffident. Wait staff letting the kitchen down. Out of context for this otherwise classic property!!
Food excellent. Kitchen doing its job.
Stayed in June 2024
Reviewed: 7 June 2024
Gm
United KingdomAccess to the outside bar is over complicated and the pool is hidden, if you don’t know it’s there already you’d miss it
Beautiful hotel, great rooms very spacious
Stayed in June 2024
Reviewed: 6 June 2024
Mark
United KingdomNo roof top bar. Staff very good but I expected better spoken English, could not always understand our requests. Poor coffee/ tea making facilities and day after day took dirty cups away but didn’t replace.
Very nice building and decor. Rooms comfortable.
Stayed in June 2024
Reviewed: 6 June 2024
Jonathan
United KingdomBrilliant staff.
Stayed in June 2024
Reviewed: 1 June 2024
Ali
United StatesHistorical and first class in all aspects
First class from the moment my eyes lay on the outside and the gracious staff inside. We were upgraded and the room was splendid and the best I ever stayed in.
Stayed in May 2024
Reviewed: 26 May 2024
Liselotte
United KingdomThe breakfast is great, the rooms are super clean and the bed in so comfy
Everything about this hotel is great. The best hotel in sevilla
Stayed in May 2024
Reviewed: 20 May 2024
Jackie
United KingdomNothing
Loved the whole experience
Stayed in May 2024
Reviewed: 20 May 2024
Madriaga
Philippinesit's really overcrowded at Ena.
breakfast is very good, restaurant is very nice. the hotel has the best location.
Stayed in April 2024
Reviewed: 11 May 2024
Catherine
United KingdomThe slow service in the bar and the noise in our room on Friday night after 1am
I like the initial location greeting but the staff in the restaurant and bar were very slow and we were not told room service breakfast was not included. Very disappointed by having to move rooms with VIP Mary Brennan too.
Stayed in May 2024
Reviewed: 29 April 2024
Tracy
United KingdomFor a five star hotel I would say The Alfonso needs more staff to be able to deliver a better level of service.
The hotel is stunning, the architecture is amazing as is the location. The staff are also fabulous…
Stayed in April 2024
Reviewed: 28 April 2024
Chris
United KingdomNothing all good
Dry luxurious in great location.
Stayed in April 2024
Reviewed: 26 April 2024
Igor
United StatesThere was no signs to direct you to the entrance if you are arriving by car. Therе is a traffic sign "Do not Enter" and pedestrian zone. I would strongly recommend to put instructions on the hotel's website on how to reach the entrance by car.
Excellent location, beautiful interior, spacious well appointed room, friendly and helpful staff, excellent breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Cheryl
United KingdomService in the bar on the Jazz night - not enough staff
The elegance
Stayed in April 2024
Reviewed: 22 April 2024
Ahmed
SpainThe property the rooms the breakfast was all very nice
Stayed in January 2024
Reviewed: 1 April 2024
Lauro
MaltaHousekeeping service needs training
The location and general ambience
Stayed in March 2024
Reviewed: 29 March 2024
Ashley
JerseySeparate showers (rather than in the bath) would have been better
Classic old hotel with personality in an excellent locatIon
Stayed in March 2024
Reviewed: 26 March 2024
Jennie
BermudaGreat breakfast buffet!
Stayed in March 2024
Reviewed: 17 March 2024
Dayae
MoroccoIt was refurbished so shower was really small and not comfy and staff wasn’t a palace’s level…
The location The history The Archi to
Stayed in March 2024
Reviewed: 17 March 2024
Karen
United KingdomThere was nothing I disliked about the property.
The atmosphere, the service, the architect, everything was 5* as you would expect.
Stayed in March 2024
Reviewed: 14 March 2024
John
United KingdomOur room did get some noise because there was a service area underneath and it did look out over the car park. Wasn’t the cheapest room, so lost a mark on that. Also some damage to the bath and done bathroom fittings meant could not give a 10
Location and facilities, a grand and well renowned hotel in Seville. Wonderful building with a central courtyard, terrace, and gardens. Room was spacious.
Stayed in March 2024
Reviewed: 13 March 2024
Chloe
United KingdomGreat location, beautiful property and lovely room. We only had breakfast which was good but the restaurant around the courtyard was stunning and menu looked great.
Stayed in March 2024
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