San Fernando, 2, Old town, 41004 Seville, Spain
#44 of 203 hotels in Seville
Guests' ChoiceBased on 609 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.1
Staff
9.1
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 14 December 2023
Tinka
South AfricaN/A
Comfortable, friendly, true 5*
Stayed in November 2023
Reviewed: 9 December 2023
Robert
United StatesBreakfast food quality. Rooms weren’t well-lighted.
Original state
Stayed in December 2023
Reviewed: 7 December 2023
Mary
Costa RicaI think it needs an upgrade in electricity matter
Everything
Stayed in December 2023
Reviewed: 5 December 2023
Elizabeth
United KingdomTraditional. Luxurious. Relaxing . Professional and friendly staff. First class service
Stayed in December 2023
Reviewed: 4 December 2023
Shaheen
United KingdomTruly beautiful traditional hotel.
Stayed in October 2023
Reviewed: 26 October 2023
Alexander
United KingdomAmazing!
Stayed in August 2023
Reviewed: 24 October 2023
William
United Kingdomnothing everything was marvellous
everything
Stayed in September 2023
Reviewed: 23 October 2023
Wojciech
United StatesNothing related to the hotel itself, but to the overall experience while visiting tourist attractions nearby - for example Alcazar has super minimal amount of directions/explanations in English and we found ourselves saying "it seems we are looking at that beautiful ceiling for the forth time today". Brush up on your Spanish or prepare for the heavy usage of 'google translate'.
Perfect location - walking distance to the main attractions: Alcazar, the Cathedral, Plaza de Espana, shopping and restaurants as well as the waterfront. Very clean room and super comfortable bed. Hotel itself has many attractions to offer: very good breakfast in the beautiful courtyard, unusual elevator doors, interiors influenced by Moorish art., displays bringing to you the history of the hotel and the city. The center of Seville itself is beautiful and very safe, we enjoyed night strolls through the narrow old streets.
Stayed in September 2023
Reviewed: 16 October 2023
Lynne
United KingdomThere is nothing that I would have altered
A beautiful building and a well run hotel. Breakfast was great. good choice and extremely attractively presented
Stayed in October 2023
Reviewed: 12 October 2023
Robert
United Arab EmiratesOpening time of the restaurant in the evening could have been earlier than 8pm
rooms were perfect. hotel location is central and breakfast options buffet and cooking station very good
Stayed in September 2023
Reviewed: 12 October 2023
Jia
United StatesPerfect location to most interesting sites. Walking distance to many nice cafes and restaurants. Helpful and warm staffs
Stayed in October 2023
Reviewed: 11 October 2023
Oliver
SwitzerlandToo expensive
Good location, very large suite
Stayed in October 2023
Reviewed: 8 October 2023
Olivier
United KingdomLocation, facilities, hotel style
Stayed in September 2023
Reviewed: 5 October 2023
Jose
Portugal+ The floor of the room was marble and there was not bedroom shoes. I ask on the second day and they just put on pair of shoes for 3 people ....
+ Localisation + Decoration + Ambience
Stayed in October 2023
Reviewed: 4 October 2023
John
United KingdomRegulate which taxis pick up there. Our taxi was ancient, tiny and driver unfriendly and unhelpful.
Wonderful historic hotel. Very friendly staff. Great tour by Carla. Restaurant is excellent with a great team led by Tomas.
Stayed in October 2023
Reviewed: 4 October 2023
Andrea
United KingdomLocation
All excellent
Stayed in October 2023
Reviewed: 1 October 2023
Nicholas
CanadaGym was extremely small for the size of property and did not use because it was cramped The outdoor pool was too cold to use
Beautiful room Great location Beautiful hotel
Stayed in September 2023
Reviewed: 1 October 2023
Cynthia
AustraliaNothing
Everything
Stayed in September 2023
Reviewed: 29 September 2023
Raqiya
OmanNothing
Everything was peefect Staff arr so friendly
Stayed in September 2023
Reviewed: 21 September 2023
Marcella
United KingdomWhen we arrived there was no one at the entrance to take our luggage up the steps and at reception, this first thing she said was ‘passport’… I would have preferred her to have asked how our journey was, give a welcome drink, say welcome. Just not very friendly at all.
The rooms were nice, the service was slow but okay.
Stayed in September 2023
Reviewed: 18 September 2023
Erika
IrelandThe reception staff are inconsistent with information (we had different answers depending on who we asked about a few things)
Very comfortable beds Pool area was a big bonus The Ena bar was great - great drinks and very helpful staff. Carla in guest services was very helpful
Stayed in August 2023
Reviewed: 15 September 2023
Nina
United KingdomNothing
I have never been in such a Beautiful place!!!
Stayed in September 2023
Reviewed: 27 August 2023
Roy
NetherlandsNothing. Was wonderfull.
The hotel is a beautifull landmark a destination on its own. The grand deluxe room. Spectacular. Great pool with an amazing happy pool staff. Big shout out! Got the feeling people really love their job. Staff at breakfast also very nice, at Ena also very nice and professional. Try the Alfonso sprits
Stayed in August 2023
Reviewed: 26 August 2023
Maggie
United KingdomFantastic location, first class hotel
Stayed in July 2023
Reviewed: 24 August 2023
Shoni
United StatesRoom was on the smaller side. Some of the lighting didn't work. The shower was really hard to understand and work. Breakfast was not super great but a lot of choices and didn't have much flavor and not hot. The staff could've explain how to get around the city better. We suggest that you call Uber instead of taking their suggestions and walking everywhere especially when it was so hot. 
Excellent location! Gorgeous hotel very clean and front desk somewhat helpful. A classy place and architect was unbelievably amazing. Lots of small touches to stay more comfortable. overall, I would definitely stay there again😊‼️
Stayed in August 2023
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