We couldn't stay for longer

Beautiful Hotel in a stunning setting. Staff are great, food is delicious, the hotel is luxurious.

Stayed in June 2024

There was a lack of tourist information, the area is known for it activities and nature, but we could find nothing in the Hotel about it. The Hotel uses QR codes for information about dining and menus. This assumes every one has a smart phone. Many of the people, including French and German found this off putting and spoke to reception, who were happy to print out the menus in the requested language, however the two receptionist were on hand to translate to the kitchen as the Spanish waiting staff didn't understand the translated menu? However this didnot detract from the friendly efficient staff at the Hotel.

The staff were very friendly especially Angela and the second receptionist who spoke English, both were very helpful. The waiting staff unfortunately spoke No english and the receptionists helped out. The food was very good, the breakfast had an excellent choice and again staff couldn't do enough for you. We had a ground floor room, from which we could walk over to the pool. The grounds were very nice and drinks were available from the main bar, plastic cupos/glasses were provided for the pool side. The spa was very good but a little tired. We took advantage of the massage service offered, I had two deep tissue massages and my wife one. The masseus was excellent and reached all the right bits releasing the knots in my back and shoulders. The Hotel overlooks the Riglos peaks, from which you can see Eagles, Vultures and red, black and shouldered Kites, from the Hoitel grounds. Strange noises can be heard fron the front of the Hotel, which turns out to be Frogs in a cave by the front door, but cant be accessed.

Stayed in June 2024

Not applicable

The view from the rooms and balconies was exceptional. The staff were very helpful with our stay and very attentive to our needs during our stay even with our small requests. I can't thank the staff enough for making our stay memorable with such a beautiful hotel and surroundings.

Stayed in May 2024

The temperature in the hotel was unpleasantly too hot. Even if the energy source is geothermal, this seems like a waste of resources and pouring this heat into the atmosphere is probably not a good thing. Equally for the outdoor swimming pool. Imaging if everybody did this! It is also not good from a health wise perspective, as our bodies are more used to cooler temperatures in the winter. At least 2 degrees less everywhere would have felt more comfortable.

Beautiful location and comfortable room and hotel.

Stayed in December 2023

The smell of drains in the lobby

Adored the setting, view and hot outdoor pool.

Stayed in November 2023

The staff could be more friendly, more welcoming. You get a feeling they are not very happy working there. When you ask for something a little extra it's always no. I've been there twice now, and it's always the same. The drinks at the bar are amazing, big, full of alcohol! The food however served at dinner really isn't great! Food choice is poor, quality not great, very greasy. Definitely not gourmet cooking, just average. The hotel is beautiful, the food should match. That's a disappointment. Apart from that our stay was lovely

The hotel is beautiful, located in such an incredible area, the view from the terrace is simply amazing. The hotel is very clean, the spa after a long day hiking or driving is amazing. It has everything and more in store for you. The room is super comfy, bathroom equally big, clean and with all that you need.

Stayed in December 2023

There were no coffee/tea making facilities in the room.

Pool Spa amenities Good food and priced, helpful staff.

Stayed in October 2023

Room keys were limited when occupancy was high meaning dual occupants had to share a key.

Fantastic location, amazing views. Well priced and good offering of food.

Stayed in September 2023

Evening meal was rather uninspiring. Choice was restricted for a 4 star hotel.

Very comfortable room with superb views. Fabulous outdoor pool heated to over 30 degC on the last day of September. Good breakfast. Very impressed with the efforts to minimise the use of external sources of energy.

Stayed in September 2023

All good, English translated menu needs work, we panicked at grilled lizard, but it ranspired was pork .

Heated pool with wonderful views, large comfortable room, great breakfast, potatas bravas super, good value. Perfect location for breaking trip between barca and San Sebastian, combined with seeing incredible rock formations.

Stayed in September 2023

Fish course! Starter was brilliant.

Amazing location and back drop. Arriving late in the afternoon and with the setting sun on the hills behind, hotel looked spectacular

Stayed in September 2023

nothing

spacious, very comfortable beds, very nice view, good breakfast

Stayed in July 2023

The location with excellent views of surroundings and good restaurant .

Stayed in May 2023

Very friendly staff (reception and restaurant). Everything was perfect . Would definitely return when we’d have the chance. Thanks! The kids loved the soccer goal and of course the warm swimming pool!

Stayed in July 2023

Nothing - everything was great. Even though it was very hot outside, the room was cool enough. Fridge in room was useful and we were given a room close to the bar as asked )slight mobility issue) but it was not noisy.

Lovely hotel to stay at. Easy parking, single floor access to rooms, pool, bar etc. Absolutely amazing setting and view of the Riglos rocks - truly stunning. Comfortable beds, cosy welcoming bar area, nice outdoor space and great food in the restaurant at both breakfsat and dinner. Good spa with various jets, suana, steam room and jacuzzi, all clean and working well. Outside pool area very nice too!

Stayed in June 2023

Beautiful hotel in a fantastic location.

Stayed in June 2023

The restaurant was appalling. it served sub standard food with poor service

the location and the facilities.

Stayed in June 2023

The spa was a bit of a disappointment. The main pool with multiple massage jets was good as was the sauna. When we were there the jacuzzi only had luke warm water and the steam room was out of order.

Very comfortable room, enormous bed and good shower. Decent restaurant with a good choice of local dishes for lunch or dinner. Good breakfast with a choice of hot dishes. No shortage of parking spaces.

Stayed in April 2023

Great venue for our short stay although a little remote, amazing views, comfy room, fab breakfast & welcoming staff. Would recommend.

Stayed in May 2023

Spa needs a bit of attention some things did not work and we were not advised. Therapy pool was good though.

Nice hotel big rooms

Stayed in April 2023

Dinner cooking skill

Quiet , good staff

Stayed in March 2023

The additional spa charge and poor selection if cocktails

I loved the hotel, the view, great breakfast.

Stayed in February 2023

Glad we upgraded to a room in the second floor, ground floor rooms lack privacy. Furniture - sofa, chairs, should be updated - will make a big difference.

Amazing view of the Mallos de Riglos rock formations from our terrace. Rustic but spacious and comfortable accommodations. Friendly, helpful staff. Great food (but huge portions). Bathrooms feel recently updated.

Stayed in November 2022

The food is not so good. It needs to go up in quality.

The infrastructure is really pretty.

Stayed in November 2022