Juan Rizi, 5, San Blas, 28027 Madrid, Spain
#194 of 453 hotels in Madrid
Guests' ChoiceBased on 302 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
7.8
Facilities
8.7
Staff
8.8
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 11 August 2024
Osama
IraqLocation was far from the metro
The room and the cleanliness of the hotel
Stayed in August 2024
Reviewed: 11 August 2024
Mohamed
BulgariaVery good hotel, booked it for my parents for a couple of nights. It's in a very good place close to public transport and the airport!
Stayed in August 2024
Reviewed: 9 August 2024
Juan
SpainSunrise on A2
Stayed in August 2024
Reviewed: 30 July 2024
Sonia
SpainI'm very money-minded and a bit greedy, so I keep a close eye on every cent spent. To satisfy my greed, I'd love to have the €15 parking fee waived next time! While I understand the costs, I couldn't find anything else I didn't like about the hotel. 😉
I recently stayed at Hotel Silken Puerta Madrid, and it exceeded all our expectations. Its perfect location, halfway between the airport and the city center, made our travel experience smooth and convenient—our choice couldn't have been more spot-on. The hotel's food service was a delightful surprise, offering meals at very reasonable prices compared to the often steep restaurant bills in Madrid. The quality of the food and the exceptional service truly stood out. In addition to the comfortable and welcoming atmosphere, we highly recommend not only the hotel park but also the parking facilities, which are well-equipped for charging electric vehicles. All in all, we had an outstanding stay and give Hotel Silken Puerta Madrid a well-deserved 10 out of 10! 🌟 PizzaEnergia.es -- Check my video https://youtu.be/UGZ5lSQmNJU?si=ceDbXYfO0iC9ccKa
Stayed in July 2024
Reviewed: 30 June 2024
Marcel
RomaniaI would expect in a 4 star hotel to find some single use slippers in the room.
The staff was very helpful and nice. The room and bathroom were clean. The breakfast wasn't too diverse, but was tasty.
Stayed in June 2024
Reviewed: 26 June 2024
Alberto
SpainNothing in particular
Excellent location if you need to be close to airport. Very good breakfast
Stayed in June 2024
Reviewed: 29 May 2024
Katrina
AustraliaLong way out of the city. Spent a lot on taxis
Clean, spacious, nice staff
Stayed in May 2024
Reviewed: 19 May 2024
Jan
NetherlandsJust great! Close to the center! Very friendy personell, clean room, great breakfast! Also the "emergency" closet at the reception with things like toothpaste and shaving equipment is great service.
Stayed in April 2024
Reviewed: 21 April 2024
Joel
Iceland,
,.. ,.. ,..
Stayed in April 2024
Reviewed: 17 April 2024
Robin
United KingdomNo tea and coffee making facilities in the room.
The bedroom was spaciou with an excellent shower. Breakfast was ok but not alot of variety. The dinner in the restaurant was very tasty and good value.
Stayed in April 2024
Reviewed: 10 April 2024
Dan
BelgiumNo water, tea or coffee in the room. Fridge empty. Hotel slightly old. Kind of in-between the airport and the city. Neither was close. We bought breakfast and we were asked to pay at the door. Strange.
Beds were very good.
Stayed in April 2024
Reviewed: 27 March 2024
Diego
SpainJust a small callout (though not super relevant), the doors to the corridor are not completely sound isolated, so sometimes you can hear people talking outside. But as mentioned, it was very rare and not disturbing at all.
The overall hotel experience was superb. Amazing staff, always willing to help, and the room was also really great, having a lot of space.
Stayed in March 2024
Reviewed: 28 February 2024
Saleh
Saudi ArabiaThe hotel is far from the city center No drink water in the room , I wish there was even one bottle of drinking water in the room
Excellent building and quite &Helpful reception team
Stayed in February 2024
Reviewed: 11 February 2024
Carla
United KingdomNa
Na
Stayed in February 2024
Reviewed: 30 December 2023
Saad
QatarThe location is a bit far from the center and the breakfast was adequate.
Very nice large rooms and beautiful lobby.
Stayed in December 2023
Reviewed: 13 November 2023
Jade
South AfricaHotel offered value for money great service and food.
Stayed in October 2023
Reviewed: 3 November 2023
Jose
IndonesiaThe location neither close to the airport nor close to the city center
The room
Stayed in September 2023
Reviewed: 9 October 2023
Petra
Slovenia/
/
Stayed in October 2023
Reviewed: 9 October 2023
Marius
LithuaniaNo robes nor slippers.
Decent hotel
Stayed in September 2023
Reviewed: 8 October 2023
Brett
AustraliaNo Tea and Coffee making facilities in the room
Fantastic location for airport access. Very clean, great rooms and staff were very helpful and friendly.
Stayed in October 2023
Reviewed: 1 October 2023
Kathleen
United StatesClose proximity to freeway -- Noisy
Stayed in September 2023
Reviewed: 17 September 2023
David
United KingdomAgain food menu did not tally up with the food menu they direct you to via the qr code. However the food from the menu was great and very nice for what we had.
All staff were friendly and most (our Spanish is very basic) spoke very good English which is good. The room was large and clean and easily coped with 3 people sharing. Parking was underground and secure, just make sure you validate your car parking ticket by the reception team to get the discounted parking. We visited Valley of the fallen which was about 45 minutes away this was a very interesting and nice place to visit. Whilst also there we visit Segovia roman aqueduct a piece of construction well worth seeing.
Stayed in September 2023
Reviewed: 16 September 2023
Eldon
United StatesWe love this hotel over the years, BUT they cannot accommodate us for the end of our trip
Location is perfect. All staff just great.
Stayed in September 2023
Reviewed: 6 September 2023
Norbert
United KingdomWe got a free room upgrade to a suite due to the hotel was fully booked for the day when we checked in. Never stayed in such a huge “room” before. It was a perfect closure for our honeymoon :)
Stayed in September 2023
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