Service, cleanliness, comfortable bedrooms

Stayed in September 2024

too hot in the room. from one side you don’t have air conditioning. from the other side you can’t open the window because of the bugs and mosquitoes.

the location is stunning the staff was amazing, especially the breakfast staff.

Stayed in August 2024

Bathroom smell should be improved.

Stayed in July 2024

Small thing: the emergency exit light in the room could be dimmed down a lot, it was way too bright. And also another thing, this is not really about the hotel: the prices for the small train from Ribes/Queralbs are way too high, especially considering that the last train leaves Queralbs at 17:40pm. I had to plan my trip around it, and it made timing somewhat awkward in what otherwise was a very nice trip.

Nuria is a magical place. The hotel was very comfortable, extra points for the beds and sheets - never slept so well in a hotel room. Having my breakfast with a view to the mountains was also not bad at all.

Stayed in July 2024

The room was a bit warm; I tried to turn down the heater but the knob had the numbers faded and I couldn't tell if I was increasing or decreasing the temperature. The room didn't have a mini fridge or kettle/coffee maker. However all that didn't bother me too much since I was only there for 1 night.

Comfortable rooms with nice views. It's in a beautiful location, and great for star gazing at night. The staff was nice and helpful. I was able to take my dog on the trip and the restaurant staff was very patient with him despite my dog being annoying at times. So special thanks to the gentlemen working during breakfast time!

Stayed in June 2024

Room is somewhat antiquated, only one power outlet and it is used by the tv. There were USB outlets integrated in the bedlamp but they didn't work. Would have been nice to have a mini fridge in the room. Considering the hotel claims it is eco-friendly, I was disappointed to find that there was nowhere to fill up my water bottles anywhere in the hotel. On site bar menu could be improved.

Located at 2000m in the heart of Vall de Núria, location is 10/10. Friendly staff. Great breakfast buffet. Easy access to nearby trails. Fair price

Stayed in May 2024

Smart TV without internet. A bit weird and not up to modern standards. Room was a bit outdated. I saw some other rooms were more recently renovated but sadly ours looked like it came straight out of the 80s Breakfast missing some items Room had no way too regulate the heating, and it was too warm during the night

Amazing location, that's why we came. Nice dinner room. The breakfast was nice, but missing some options such as boiled eggs, more variety of jams and the orange juice was more like a lemonade instead of real fresh orange juice. I think the hotel can do better for what they charge.

Stayed in April 2024

Nothing

Location was amazing, staff was very kind

Stayed in February 2024

Bed not so comfortable

Everything especially the staff,

Stayed in January 2024

The food it was normal. Add more

The location was perfect because it was near to the scenery. About the breakfast it was normal.

Stayed in October 2023

A bit worn down, not particularly pleasing design.

Unique location, great «basecamp» for long walks.

Stayed in September 2023

It’s a rambling hotel catering for large numbers of people - the food is canteen quality with limited options apart from the 3 course meal in the restaurant. The bar only did sandwiches and chips and was understaffed

Great location-comfortable room and breakfast set us up for great walk to Setcases on GR11 good value

Stayed in September 2023

I did not like the room not good value for money .a little bit old room .

It was a great place for a dog, there were a lot of people with dogs, but the property has so much space - so it is great , a lot of pet friendly facilities inside . I like there are a lot of beautiful tracks right outside the hotel , great location for hiking . Amazing breakfast!

Stayed in August 2023

The room was old and small, and I expected a bit more for that price.

The place and envitonments are amazing.

Stayed in August 2023

Small room with low ceiling. Food apart from Saturday night, very ordinary

Beautiful valley, reached by rack railway. Pleasant guest lounge. Superb carvery food on Saturday night

Stayed in June 2023

Wifi rarely ever worked. Subpar food, even though there are lots of options, almost none are above edible.

Stunning area. Comfortable and relaxing facility.

Stayed in July 2023

It would be nice to have an easy access to hot water, so it would be possible to make tea.

Amazing location and sustainably maintained facilities.

Stayed in May 2023

The rooms were quite old but fine, however bathrooms were quite tiny considering all that was fitted in them. And replacing the weird bathtub with a normal shower would definitely improve things greatly.

There are not many options to choose from in this area. But we enjoyed the stay very much. The rooms were average but the staff was pleasant and the breakfast was good too. Dinner was gorgeous and very rich on options and I can definitely recommend it. Both breakfast and dinner are buffets in which you can pick from whatever you like. They make steaks during the dinner and omelets for breakfast on top of what the buffet offers. For dinner a jar of water is included in the price but you also can purchase additional drinks and wines. Next to the lobby there is also a cafeteria with great hot chocolate ;), which is a good option to warm up a bit when returning from the cold weather outside.

Stayed in May 2023

Some of the restaurants and activities weren't open, likely because it was slightly out of season

Gorgeous location and I thought all the food and drinks were incredibly reasonable considering the location. I thought the hotel was cozy and had lots of amenities, everyone who worked there was so nice and accommodating! I would definitely recommend it

Stayed in May 2023

rooms feel a little bit old, but they are clean and spacious enough

position is fascinating and cannot be more awesome

Stayed in May 2023

Dinner.ust change

Great place and service at buttifull Nuria

Stayed in March 2023

If you're hungry from 17h to 20h, there is almost no food options, only a frozen pizza at the cafe. This was pretty absurd, because our friend had a dog with him and we couldn't sit and relax ANYWHERE since only the main restaurant is pet friendly and it is closed at this time. So we couldn't sit at the cafe with the dog, where the pizza was available, and all other areas were close. This was for sure the worst problem of our stay, we had to sit outside in the cold since we couldn't leave the dog alone in the room but we couldn't sit with the dog anywhere :(

The room was really comfortable: beds, shower, towels, bedding, bathtub and heating were great. Breakfast and dinner also had great options of food - I am allergic to sea food and I thought in one of the dinners there were too many seafood options, so I ate basically potato and vegetables 😂 but they were good!

Stayed in February 2023

There are several restaurants in the hotel, all are quite bad and offer very little variety, especially when it comes to vegetarian options. There is only one water fountain that is a short walk outside of the hotels, which makes it difficult to fill up water bottles after the sun goes down. There was also very little text in English, almost everything is in Spanish, which is weird considering it is a hotel that is expect to attract tourists.

The location is stunning, the skiing was very enjoyable and every where you look the view is beautiful.

Stayed in February 2023

Heater was not working

We love the scenery, it's very private and peaceful. Food was fantastic

Stayed in December 2022