Nothing

It was one of the best hotels we’ve stayed in the region- the room, the service, quality of the food everything was just perfect. They staff took care of every little bit thing, and the decor of the property is wonderful.

Stayed in June 2024

Friendly staff. Excellent food. Cleanness 100% comfortable beds and rooms. Beautiful hotel. 😍

Stayed in June 2024

Nothing

Great helpful staff Excellent location Nice dining

Stayed in June 2024

Great hotel, beautifully designed, nice room , very friendly and helpful staff ( Marta at reception is amazing) and perfect location in the city centre

Stayed in June 2024

Exceptional customer service. Marta our concierge was best concierge we’ve ever had the privilege to work with. Pablo the bellman was amazingly friendly and informed. Both of these individuals accentuated the high points of our stay.

Stayed in June 2024

Beautiful amenities and layout, luxurious in every sense. Staff are sensational, so friendly and warm. The small touches like hand cream and afternoon was a wonderful surprise. Best hotel I have ever stayed in.

Stayed in June 2024

Lovely, cosy hotel in fantastic location. Made us feel very at home which is why we love staying in smaller boutique hotels. Staff on front desk extremely helpful and friendly

Stayed in June 2024

Elegant hotel with an eye for interior design details, the pictures are actually not doing it justice. It felt like a calm oasis, especially the roof terrace. Loved the attention to detail with regular surprises in the room and the lovely hotel staff who were welcoming and ready to help out with recommendations. Really loved the turn down service. Great bed and shower pressure.

Stayed in June 2024

All was good.

The hotel quality, staff, value, and location was super. The cook to order breakfast was excellent.

Stayed in May 2024

Nothing - everything was perfect!

Beautifully decorated, great location, attentive staff & lovely roof bar. Also the small touches - lavender to sleep, fruit platter on arrival, silk robes and helpful staff.

Stayed in May 2024

Charming and well-appointed hotel. Modern room - very modern facilities. Nice little park across the street - perfect place to sit and enjoy yummy local gelato after dinner. The staff are friendly and professional and helpful. They arranged our tour of Alhambra with an excellent private guide, made dinner reservations for us, and even cleaned our car windshield before we got back on the road to our next stop! Great breakfast on site - everything you could possibly want. Totally recommend!

Stayed in May 2024

Nothing

It was an excellent experience. We glad to choose this hotel in my husband’s birthday trip.

Stayed in April 2024

Service in the rooms and the restaurants and bars could have been faster. The staff seemed stretched. We asked for lemon and iron for the room. The lemon never arrived and the iron / steamer took a long time.

The hotel is excellent and the reception staff outstanding. The food at the restaraunt is also very good. Overall a very nice hotel located in the heart of town. Beutifull bar and roof terrace. Would easily recommend it to friends.

Stayed in May 2024

The breakfast service was the only negative surprising poor both days.

Front desk and concierge were excellent helped make our stay in Granada special.

Stayed in May 2024

Nothing

The property and staff are excellent. The breakfast awesome The bed and room quiet

Stayed in May 2024

There wasn't anything which could be improved.

The hotel's location was perfect, and the staff helped us make our stay memorable. They were very friendly, and we had a great massage in the hotel. I travel a lot for work and pleasure but have never been so positive about a hotel.

Stayed in May 2024

Fabulous service from staff The fittings and finish are excellent

Stayed in May 2024

this didn't happen

I would like to say a lot about this hotel! This is the best hotel we have visited, from checking into the hotel to leaving everything was at the highest level. The staff is very friendly and helpful, they were ready to help on any issue. The hotel itself is very stylish, cool design, room The bed linen was amazing and the bed was gorgeous. The restaurant in the hotel was amazing, everything was delicious and the quality of the food was also very good!

Stayed in May 2024

This is not a negative, but I would have appreciated something more than a la cart breakfast. Perhaps some buffet items (bread, sweets) to add to the excellent menu choices.

Small, intimate. We liked the dark paneling and decor. We also liked the location, close to key sites but not on the middle of tourist throngs.

Stayed in May 2024

Nothing - it was wonderful

Complete focus in customer experience, beautifully furnished and excellent location

Stayed in May 2024

This is a superb hotel! Everything is perfect including all small details being looked after very well Defintely a 5* GL!!

Stayed in May 2024

Location is excellent, close to everything.

Stayed in April 2024

Choice of room service was poor

Location was great and I interior was very elegant

Stayed in May 2024

Everything, Fantastic staff. And great location

Stayed in May 2024