Nothing! My one tip would be for staff to keep an eye on guests arriving at the roof top terrace for drinks, as the service there (while excellent) could feel slow (mostly because everything else is so efficient).

Excellent, english-speaking service from staff, simple & elegant breakfast, sound-proofed bedroom & very comfortable bed.

Stayed in September 2024

Excellent everythibg...staff, location, breakfast, spacious room...The best / only place we will stay.....5- star for sure!

Stayed in September 2024

The staff was very helpful in suggesting restaurants, handling our early arrival, and assisting us with our transportation. They were attentive to our every need. The terrace was wonderful. Good service, good drinks and a cool place to enjoy a drink.

Stayed in September 2024

N/A

The staff They were exceptional and professional awarding our experience in Granada. Rooms are lovely and the bar on top floor is comfortable place to unwind and have tapas

Stayed in September 2024

One of the breakfast staff was rude.

Location and rooms

Stayed in August 2024

Everything amazing. Love everything about this hotel.

A Masterclass in Luxury: An Exceptional Stay in Every Way From the moment we arrived, this hotel surpassed every expectation and provided an experience that can only be described as extraordinary. The attention to detail, personalized service, and sheer luxury made our stay truly memorable. We were welcomed with a warm greeting and a seamless check-in, and the experience only got better when we were escorted to our suite. It was simply breathtaking. The suite was impeccably designed with a perfect blend of contemporary style and classic sophistication. Every element, from the plush furnishings reflected an exceptional level of taste and refinement. The views from our floor-to-ceiling windows were nothing short of spectacular, offering a stunning backdrop to our serene oasis. The bathroom was its own sanctuary, with an indulgent soaking tub, a rain shower, and luxurious bath amenities that added a special touch of pampering. Thoughtful extras, such as a personalized welcome gift, fresh orchids, and an in-room coffee station with artisanal blends, made it clear that no detail had been overlooked. The dining experiences were equally exceptional. The in-room dining service was prompt and discreet, and the dishes were exquisite, rivaling the best restaurants in the city. What truly set this hotel apart was the staff’s dedication to making our stay perfect. They were attentive without being intrusive, anticipating our needs with a genuine warmth and hospitality that made us feel truly welcome. From arranging private transport to local attractions, every request was met with promptness and enthusiasm. In every way, this hotel offers a luxurious experience that is second to none. The incredible suite, the flawless service, and the exquisite dining combine to create a stay that is nothing short of perfection. If you’re looking for a place that embodies the very essence of five-star luxury, this is it. We cannot wait to return.

Stayed in September 2024

we loved everything. Amazing location.

A Truly Unforgettable Experience: The Epitome of Luxury and Elegance From the moment we arrived, it was clear that this hotel is in a class of its own. The warm welcome from the staff, who greeted us by name, set the tone for a stay that was nothing short of extraordinary. Every detail, from the fresh flowers to the personalized touches in our suite, exuded sophistication and care. Our room was a sanctuary of comfort and style. The decor blended classic elegance with modern amenities, creating an atmosphere that was both luxurious and inviting. The plush bedding, fine linens, and thoughtful extras—like locally sourced afternoon snacks, and a pillow menu—showed an impeccable attention to detail. The bathroom, with its finishes, rainfall shower, and deep soaking tub, felt like a private spa. The dining experience was another highlight of our stay. The restaurant’s menu featured an exquisite array of dishes, each one a work of art, prepared with the finest ingredients and presented with perfection. The chef's passion was evident in every bite, and the wine list was extensive and expertly curated. We were particularly impressed by the personalized recommendations from the sommelier, who created pairings that elevated our meal to an entirely new level. What truly sets this hotel apart, however, is the service. The staff anticipated our every need before we even thought to ask, always with a genuine smile and a gracious demeanor. Whether it was arranging a site tour or restaurant booking, every request was met with enthusiasm and care. It is rare to find a place where every member of the team is so dedicated to making your stay unforgettable. The hotel’s amenities were equally impressive and serene spa to the rooftop bar. The location was exceptional. We will go back in a heartbeat!

Stayed in September 2024

Pet surcharge rate!

Staff, comfort of bed, location

Stayed in August 2024

Indoor heated pool at the spa was so relaxing and complimentary with a reservation. Very pet friendly! Great service. They provided some treats in our room upon arrival and welcome drink. Comfortable bed!

Stayed in August 2024

Nothing. everything was perfect

The location, the staff, the room, and all the service. Specially Elvira

Stayed in August 2024

Nothing

The staff went out of their way to help me, the hotel was incredibly comfortable! Loved everything!

Stayed in July 2024

everything was excellent

Amazing Staff, tended to all our needs and provided us with many tips of what to see in the city.

Stayed in August 2024

Some of the seats in the restaurant were not very comfortable low backed chairs.

Very friendly staff Good location Nice decor

Stayed in August 2024

Nothing

Excellent location, amazing friendly helpful staff, beautiful design, very comfortable appointment.

Stayed in August 2024

Just a few really minor things: the door in the bathroom was squeaking and a sofa in our room would have been nice. Sometimes there seemed to be a bit of a shortage on wait staff in the bar, they had to divide their time between the two bars, but that never really was an issue.

Very nice boutique hotel located in the old town of Granada. Tastefully decorated interior, even though a bit baroque for my taste. Spacious and comfortable room. Generally fantastic and attentive service, kudos to the staff! Good breakfast and very important for me good coffee. A valet parking service is offered. Two bars, one on the rooftop and one at the lobby, well sorted and really decent food (Tapas). Would stay there again any time.

Stayed in August 2024

Loved everything

From the moment you arrived the staff was so attentive and only wanted to please. Hotel and rooms were beautiful and luxurious. They thought of everything to make you feel like royalty. Location was perfect! Beautiful roof deck!

Stayed in July 2024

Nothing

Staff were amazing.

Stayed in July 2024

The water temperature in the spa room - was expecting a hotter bath.

Overall excellent

Stayed in June 2024

Quiet location but very near restaurants. Relaxing time 25 mins from Alhambra but also good for centre of town. Excellent help from staff.

Stayed in July 2024

The attention to detail was utterly incredible. Amazing hotel, amazing staff. Can’t wait to stay again!

Stayed in July 2024

Roof top bar just needs some kind of buzzer if you want service and one staff member is wokring both bars

The peronal touch was great from door man on thw hotel very friendly and happy to help in whatever.

Stayed in June 2024

Nothing

It was one of the best hotels we’ve stayed in the region- the room, the service, quality of the food everything was just perfect. They staff took care of every little bit thing, and the decor of the property is wonderful.

Stayed in June 2024

Friendly staff. Excellent food. Cleanness 100% comfortable beds and rooms. Beautiful hotel. 😍

Stayed in June 2024

Nothing

Great helpful staff Excellent location Nice dining

Stayed in June 2024