Some mold around Bath. Also on one wall in bedroom. Needs more care and maintaining.

Staff and size of room. Resteraunt very good.

Stayed in September 2024

Our room was near the main stairs so sometimes noise in the evening, but overall it was fine!

The staff were amazing! They were very friendly, helpful and hardworking! We had food in the restaurant every evening which was delicious and the menu changed everyday. It was good value for money. We went to the spa and pool which was also great! One of the other main aspects we liked was that it was close to many good trails for hiking!

Stayed in August 2024

Great mountain views. Friendly staff.

Stayed in July 2024

Helpfull and friendly staff

Stayed in July 2024

We stayed in May so all the skiers had gone and the hotel was relatively quiet. Had a fabulous evening meal in the restaurant and breakfast was good too. Lots of space in the bedroom.

Stayed in May 2024

Exceptionally friendly staff at the front desk. Comfortable room with views of the forest. Quirky decor and lots of public areas to enjoy a drink. Fantastic offering at dinner and breakfast with plenty of good, local cuisine. Best meal of our trip! Such good value. Perfect for a stop over.

Stayed in June 2024

The rain,

We were lucky to have a free room upgrade which was appreciated. We dined in the restaurant on 2 evenings and although there were 2 coach parties we were seated away from them and the noise. Lovely food. We used the spa and although small we enjoyed it. pool a little cold for my liking. Wonderful views and scenery

Stayed in May 2024

The internet speed is really low and as we had to work on the first day of the stay it was a bit of a challenge.

There were not too many options at breakfast but it was of good quality.

Stayed in May 2024

Breakfast hot selection was a little cold.

One night stay travelling by road from Spain to UK with my cat. Comfortable room tho the decor is a little dated for me. Bathroom clean and good strong shower. Arrived at night so it was nice suprise to see the beautiful location from the terrace in the morning. Breakfast selection was good if a little cold for the hot food.

Stayed in October 2023

Nothing to dislike

Nice restaurant Good views from hotel Good location and easy access to sights we were visiting Dog friendly

Stayed in September 2023

Nothing that I disliked

Amazing place. Perfect family room. Excellent food and fantastic service.

Stayed in July 2023

Good selection at breakfast. Good size room. Evening meal available

Stayed in September 2023

Nothing

Large room, nice outdoor lounge areas

Stayed in September 2023

Good location and friendly English speaking staffs.

Stayed in September 2023

The stuff was more then friendly. Absolutely helpful at all.

Stayed in September 2023

-

location

Stayed in August 2023

Aircon was set at 25, and I felt the room was still too warm, would have liked the room cooler so I could actually get in the bed.

Location really good, very near the tunnel. Rooms lovely, and bathrooms modern. Dinner was good value and really good. Plenty of parking, and breakfast a bonus.

Stayed in August 2023

I like everything

Amazing hotel in the middle of the montain, espectacular staff service. Good food, environment, pet friendly, small spa, parking.

Stayed in August 2023

Would like a small fridge in rooms

Breakfast

Stayed in August 2023

The dining experience at this three-star hotel left much to be desired. Both breakfast and dinner lacked variety and freshness, with the use of machine-made orange juice and filter coffee being disappointing. Dinner was particularly disappointing, with the absence of vegetables accompanying the main course and an overuse of sauces masking the flavors of the meat and potatoes. The quality of the meals resembled that of institutional food found in care homes or hospitals. Another notable disappointment was the behavior of the staff. Whether at breakfast, dinner, or the bar, the staff's behaviours was simply rude.

The location is ideal for hiking excursions with or without your dog(s). Also, it is perfectly located when coming France and travelling to Spain or the other way around. The hotel is one of the last house in a dead end road, which leads to a green area to walk your dogs or to start some hiking trips or both. The view on the terrace is nice as well and the person we spoke to at reception was nice and helpful.

Stayed in July 2023

Nice appointed rooms, some facing the entrance , others the mountain. Really comfortable and wide beds, nice sleep and quiet . The breakfast was quite plentiful and well stocked.

Stayed in July 2023

Spa dissapointing - pool was not clean, insects floating on the surface and some grubby looking patches on the floor. Jacuzzi was ok, sauna ok, steam room also seemed a little grubby. I'd give it a miss if I were you.

Room was comfortable, easy to access with a lift. Parking was ok - lots of spaces available just over the road in a covered row and alongside the entrance too. Restaurant was excellent - amazing food and great choice from an amuse bouche to a gorgeous dessert and a great choice of wine. Reasonable price for food too.

Stayed in June 2023

Staff were lovely, very welcoming and helpful

Stayed in July 2023

The floor of our room needed a bit more maintenance and somehow the smell of sewerage came in to the room while ventilation didn't work.

Nice cosy clean spacious room, bed was comfortable, A/C was working nice and quiet. Bathroom was clean. Staff was great.

Stayed in July 2023