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  5. Reviews of Hotel Royal Passeig de Gracia

Reviews of Hotel Royal Passeig de Gracia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Passeig de Gracia 84, Eixample, 08008 Barcelona, Spain

#192 of 581 hotels in Barcelona

Guests' Choice

Review Score

Based on 1179 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    9.0
    Satisfying Stay
    • Business trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could be improve.

    Rooms are very specious and nice minimal design. Cleaning is quite good , very satisfying Very very helpfull Hotel Team

    Stayed in April 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room with City View
    • Stayed 4 nights

    everything was perfectly fine

    Everything was perfectly fine

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 3 nights
    • Submitted from a mobile device

    At first we received a room without a view. We literally looked at a wall which was very depressing. After I called with the reception, staff member Anaïs did everything that was possible at that moment to help us. After that we had a great room and a wonderful time. Thanks again!

    We liked the property because of the location and the rooftop bar.

    Stayed in April 2024

  • Reviewed: May 18, 2024

    9.0
    Recommend
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is old the people going to the roof are keeping it busy most of the time. The price is high.

    The location is perfect. The street is quiet. The staff are always smiling and trying to help you. I was happy to choose the hotel for my stay

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 3 nights

    The lobby

    Fantastic location and great staff at the reception. Recommendations were spot on.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Good.Warm friendly helpful staff
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights

    Location

    Stayed in April 2024

  • Reviewed: May 13, 2024

    10
    Excellent beautiful place
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed super comfortable awesome staff delicious breakfast view from our bedroom out of this world

    Love the place perfect location staff friendly helpful beds super comfortable Thé staff when out of the way to make us feel special will go again

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room had no windows!

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Restaurant recommendations from Valerie on the front desk. Free water and daily replenishment of the towels and other ancillaries.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Amazing Hotel, Amazing Location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the lifts seemed to be out of service, so getting in and out took longer than anticipated. The staircase wasn't accessible, so had no choice to wait. One evening, I tried to go to the terrace and waited over 10min for a lift, still didn't get to go unfortunately. Hopefully that gets fixed soon for new guests.

    I like how clean it was, the amenities provided, how centrally located it was, the friendliness of the staff, how quick they actioned my general requests. It made me very comfortable as a lone traveller, and greatly appreciated.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    We enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We could hear people sneeze in the room upstairs. As well as doors opening and closing as well as people walking and talking in the corridors. Definitely not a child friendly hotel as we heard everyone from the bar upstairs every single night till past 11pm and we stayed for 4 nights.

    Staff were extremely helpful and kind. Our room was good size and clean. Location was great and breakfast was fairly good.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Great Staff, Infrastructure needs an upgrade.
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    The infrastructure of the hotel needs a bit of an upgrade.Of the three lifts only two worked and the two that did were PAINFULLY slow. Every guest was complaining about them. There are some rooms that are in the shaft of the rooftop bar and the noise till midnight is LOUD. So if you sleep early or are an insomniac those are not the rooms for you - they need double glazed sound proof glass. Which again is an infrastructure issue. Choose to go for the slightly better rooms because the smallest ones can seem depressing. They have a semi open shower cubicle.

    The staff was EXCELLENT. Nuria, Ajay, Anais and others at the front desk were willing, accommodating all my issues and VERY helpful in booking cabs and also suggesting places. They handled the full hotels patiently like pros. The hotel is great if the area you want to stay at involves high end shopping - it is the most expensive street in town. But also close to Casa Bastilla.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Comfort Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect location, very nice rooftop bar…. Friendly staff too

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Comfort Room
    • Stayed 2 nights

    Located in the heart of Barcelona, the location was perfect for my needs, friendly staff and rooms are spacious and comfy. I got a room that is looking at the inner court and it was quiet at night ! The rooftop was the cherry on the top ! Strongly recommended !

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Clean hotel on a good location with a Parking garage!
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 2 nights

    Nice location and a private parking lot.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    GREAT STAY
    • Leisure trip
    • Travelers with friends
    • Superior Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A little more lights in the room for us to do our make up haha!

    Great room! Great stuff! The location is amazing totally in the centre you can go everywhere by foot! Greetings to the lady who learns Greek! Amazing team! And enjoyable breakfast!

    Stayed in March 2024

  • Reviewed: April 20, 2024

    10
    Wonderful family holiday stay with superb staff in an excellent location for touring and shopping!
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location for Barcelona touring and shopping! Very well priced for location. Staff were superb: very thoughtful and helpful with dining/touring tickets/reservations/general advice! Great value given location, staff, and room size!

    Stayed in March 2024

  • Reviewed: April 18, 2024

    10
    Simply amazing ❤️
    • Leisure trip
    • Couple
    • Deluxe Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Superb hotel in amazing location with wonderful cocktail bar on the roof. Followed by stunning rooms with terrace located at upper floors with cinematic view over famous Plaça de Gràcia. We really enjoyed everything and were so sad to leave this amazing location and hotel with so kind, helpful and friendly staff. Thank you for everything.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Available coffee throughout the day.

    Staff was in itself, first class, kind, helpful, cheerful and always a hello, good bye and thank you.

    Stayed in March 2024

  • Reviewed: April 11, 2024

    10
    Great location, very nice hotel
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome location, within walking distance of all the major attractions.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, very friendly staff, very nice rooms

    Stayed in April 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was pretty central and the staff was very helpful provided a cot for our child at no extra cost

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Super good location with amazing customer service.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    The cleaning staffs didnt really clean or clear the rubbish after housekeeping.

    Great location. Along the famous shopping street. Very near to subway station.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Room view...

    Thanks for Chinese service and excellent service. The position of hotel is perfect! Great experience for my family.

    Stayed in March 2024

Showing 1 - 25

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