Al Andalus, s/n, 29620 Torremolinos, Spain
#54 of 55 hotels in Torremolinos
Guests' ChoiceBased on 438 hotel reviews
6.9Cleanliness
7.4
Comfort
7.1
Location
7.6
Facilities
7.0
Staff
8.0
Value for money
7.4
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 September 2024
Mirai
United KingdomThe room is not look like modern room, quite like old & the shower head is a bit broken and is need you to walk around 20 minute to get the station
The staff seem helpful location not far from the beach
Stayed in September 2024
Reviewed: 5 September 2024
Ralph
United KingdomA request for an extra pillow was not fulfilled therefore a mark down on performance of customer satisfaction. Alas I was in part of the hotel that has not been updated and again I had to mark it down.
Adequate space for everyone externally. Varied choice of food and exceptional service and cleanliness.
Stayed in September 2024
Reviewed: 28 August 2024
Khalifah
KuwaitBreakfast and room furniture
Location and prices
Stayed in August 2024
Reviewed: 17 July 2024
Peter
United KingdomReception staff
Dining room
Stayed in June 2024
Reviewed: 6 July 2024
Julian
United KingdomStaying in a single room was a drop down from the double suites. My room was cramped and dated and wasn’t worth the money I paid.
The gardens are great, nice communal areas too with a bit of funky art about.
Stayed in July 2024
Reviewed: 29 June 2024
Eric
BelgiumAfter three times that I complained about the orange juice during breakst, that it was too warm to drink. Unfortunately, they didn t do anything about it. My room at the first level, there was a lot of noise because of the school nearby. TV was working not so good
The breakfast was goed enough. The room had no balcony and this made stay a little unconfortable. There is a bus stop in front of the hotel and a metro sop 500m.
Stayed in June 2024
Reviewed: 18 June 2024
Paul
United KingdomNo
Pool area
Stayed in June 2024
Reviewed: 16 June 2024
Siobhan
AustraliaSunloungers we so uncomfortable as we’re the beds in the room. Old carpets and toilets in places. Lifts were very small and when busy you could wait for ages. Queue for breakfast if you after 9.30 was long
Location was good. It’s not directly on the beach and the steep walk to the front entrance may not suit all. The train to Torremolinos from the airport and then a short walk to the hotel, easy peasy
Stayed in June 2024
Reviewed: 6 June 2024
Steve
United KingdomThe corridor carpets are in need of a good clean or replacement. The toilet seat was disgusting. Long standing stains were evident. Shower was very poor.
Fantastic location. Fantastic views from my room pool and Med. spacious room. Great quality of food at breakfast. Busy staff and really knowledgeable reception staff. I arrived late but reception staff was brilliant.
Stayed in June 2024
Reviewed: 1 June 2024
Debra
United KingdomIt was fully booked so couldn’t keep room on for late check out. And the don’t have a courtesy room you’re told you can use the shower by the pool to freshen up
Hotel lovely and clean and breakfast had lots of choice
Stayed in May 2024
Reviewed: 30 May 2024
Aida
United KingdomThe pool was very cold. The hallways are definitely abit noisy and you can hear it.
The grounds were pretty. It was aesthetic. There were random cow statues which was funny. The lobby and rooms were clean. Felt very resort-y. Good location and area.
Stayed in April 2024
Reviewed: 29 May 2024
Annemarie
IrelandBreakfast I expected more freah fruit that I didn't like the sun loungers an investment in cushion would be great
Stayed in May 2024
Reviewed: 25 May 2024
David
SpainThe bed was so uncomfortable it felt as if you were sleeping on bricks .my husband and myself ended up with two very sore hips and as I was ill for three days had no choice but to stick it out .spoiled the whole holiday. Also the food was not that good for a 4 star hotel .There wasn’t any entertainment wish would have made a difference
It was close to everything
Stayed in May 2024
Reviewed: 24 May 2024
Diego
SpainThe bed was quite uncomfortable, the mattress extremely hard and the pillows too thin. And the bathroom was infested with ants. Regarding the all inclusive service, drinks quality was quite low.
The outdoors facilities are really nice, the swimming pool is big, clean and water temperature absolutely perfect. And you have the bar right by its side so you can enjoy your drinks right away. There's also a nice lawn area with a small pond in case you like a more relaxed environment.
Stayed in May 2024
Reviewed: 17 May 2024
Irene
United KingdomPool
Room
Stayed in May 2024
Reviewed: 12 May 2024
Valentina
LatviaNot nothing..... everything ok for me!👍
Very friendly and helpful reception staff.Special thanks to receptionist Nikolay.....very helpful and professional.Big thanks lovely lady Heidi who worked night time in the reception.Thank you so much everyone hard working staff in the hotel... restaurant,bar, housekeeper...see you again soon!😘
Stayed in April 2024
Reviewed: 12 May 2024
Tony
United KingdomFood choices weren't great just ok
Very helpful and friendly
Stayed in May 2024
Reviewed: 9 May 2024
David
SpainChoice of pillows
Location very good. Breakfast not so good, food was cold. Need English T for English customers.
Stayed in May 2024
Reviewed: 3 May 2024
John
United KingdomNothing. Didn’t use facilities, bar, pool etc so can’t comment on that
Cheap, clean comfortable, good location
Stayed in April 2024
Reviewed: 1 May 2024
Paul
United KingdomThe pillow on the bed was a bit too firm for my liking. The fact that the hotel was in a one-way street, with very limited parking was also a low point, but there was parking underground in a large, local, public parking facility
Pool & surrounding garden very pleasant, but some groups of people around it became noisy, meaning a siesta was almost impossible. Good lounge area.
Stayed in April 2024
Reviewed: 30 April 2024
Avril
IrelandRooms are dated, beds and pillows could be improved on. The AI buffet was quite plain but we always found something to fill our plates. In credit to them they are catering for a good variety of nationalities and the food on offer changed each day. Breakfast was lovely, lunch OK it was dinner that left it down the most.
The hotel is in a good location. Less than 10 min walk to beach, shops and restaurants. Its quiet and peaceful thr pool area and bar areas are very chilled out. The hotel and grounds are absolutely spotless. Never a long que at the bar and always found a sunbed easily.
Stayed in April 2024
Reviewed: 29 April 2024
Keery
CanadaHelpful staff. 24-hour desk.
Stayed in April 2024
Reviewed: 29 April 2024
Costaman16
SpainThe bed needs a mattress topper and new pillows to make it comfortable, for less than 200 Euros! Steam clean the carpets as well! If that was done it would be an 8 and not a 7
Room has a mini bar and safe. The bathroom was a good size and ideal. The food was reasonable based on the price paid for the stay.
Stayed in April 2024
Reviewed: 28 April 2024
Tracey
United KingdomNo balcony
Pool area nice clean and sociable bar area
Stayed in April 2024
Regensburg, Germany
Petrovac na Moru, Montenegro
Seoul, South Korea
Rīga, Latvia
Ortisei, Italy
Burley, UK
Rio de Janeiro, Brazil
Ostseebad Sellin, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content