Calle Grecia 11, 35510 Puerto del Carmen, Spain
#649 of 844 hotels in Puerto del Carmen
Guests' ChoiceBased on 233 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.6
Staff
8.8
Value for money
8.1
Free WiFi
7.6
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End of dialog contentReviewed: 12 June 2024
Teresa
United KingdomQueues at bar and electric going off almost daily around midday!
Second time at Relaxia Olivia. Hotel is a little dated but I like it! Food was very much improved since our last stay; we enjoyed the steak from the griddle and the prawns especially. Wouldn’t stay in the apartments like last time, didn’t like them at all but the rooms overlooking the pool area are great. Very comfortable and cosy. Two grumbles; the electric kept going off generally about midday and only one bar staff leading to long queues! Price was very reasonable. I’m considering returning again for a week if prices remain reasonable. Would definitely recommend this hotel.
Stayed in June 2024
Reviewed: 13 May 2024
Jackie
IrelandThe only negative was that Bedroom was a little bit dated
Plenty of sunbeds are available all times of the day ,l Good choice of food available Activities available for both adult's and children if required All staff were excellent at all times.
Stayed in May 2024
Reviewed: 23 February 2024
Warren
United KingdomThe all-inclusive drinks selection during the day could have been better. The fruit juices had far too much sugar but better once mixed with water. The use of so many paper cups is also alarming, I do hope they all get recycled. The rooms are a bit dated, the showers could be better and the hotel needed a lick of paint here and there. The room had 2 single beds together, not a double. But these are only minor points and should not put anyone off when thinking about booking this hotel. Would I go back to this hotel?....absolutely yes!!
Recently stayed all-inclusive for 9 nights and can have no complaints about the food quality or choice. The restaurant staff were excellent, clearing and cleaning tables quickly. There are other pool areas besides what you see on the main picture, which we're quieter and more suited to adults without children. The hotel and ground are kept very clean. The hotel is in a good location, a 5 minute walk to the beach front and the bus stops. All in all, good value for money and would recommend this hotel.
Stayed in February 2024
Reviewed: 15 February 2024
Paula
United KingdomRooms are a bit tired and need updating
Pool area was good - food was ok - drinks could have been better but all in all was a good stay - I would say was worth the money
Stayed in January 2024
Reviewed: 3 February 2024
Peter
United KingdomNot enough outside dining tables for breakfast and lunchtime. Better deals on better quality alcohol.
Food was good. Good facilities. Nice staff. Pool nice and warm
Stayed in January 2024
Reviewed: 25 January 2024
Gavin
United KingdomCouldn't get a seat most nights in the restaurant as it was far too busy! Cleaners arrived far too early in the mornings (especially after a late night on the town) but they did a brilliant job, very clean! Entertainment could have been on a little longer at nights. 1 hour isn't really worth staying at the hotel for, we went out most nights. Rooms were very dated, very standard. Not enough plug sockets available to use, bedside sockets would be handy.
The Hotel was very clean! The Staff were very friendly! The Location was Fantastic! The Food was Great!
Stayed in January 2024
Reviewed: 13 January 2024
Terri
IrelandHotel and apartments is very dated. Entertainment in the evening time was poor. Only one person behind the bar so the Q's could get long and she was also clearing the glasses also.
Staff were very helpful. There was a lovely atmosphere around the place.Food was decent a little hotter would have been nice but the did have a microwave.
Stayed in January 2024
Reviewed: 15 December 2023
Gomes
IrelandThe facilities are not modern.
The food is great! All inclusive with different dishes during the week. The staff is really nice! Location is handy
Stayed in December 2023
Reviewed: 30 November 2023
Rose
IrelandThe food was horrendous, even though it was included we tried one even meal and one breakfast but both were horrible. Wouldn't stay here again
Clean, friendly staff and lovely pool area
Stayed in November 2023
Reviewed: 26 October 2023
Eimear
IrelandFood is very repetitive and no proper air conditioning in the rooms. Just a fan that circulates the warm air.
Nice clean hotel. Would probably be okay for a short stay (3-5 nights). I wouldn’t recommend for much longer.
Stayed in October 2023
Reviewed: 1 August 2023
Eno
United KingdomI felt there could've been a better access to the Wifi as from where we stayed you could barely connect also just a better variety of food. but great stay all in all
There's plenty of space and really just a good vibe there at the hotel. Staff are very lovely and had a lot of fun with the entertainment.
Stayed in June 2023
Reviewed: 12 July 2023
Armando
CanadaUnfortunately the air conditioning didn’t work for 2 days and I had to leave the varanda door open and one night “ the karaoke time “ was too late until midnight And I could not sleep until the “ party “ ends because the sliding door was open ( not air conditioning for 2 full days )
My room it was a big room They upgraded me It was a very nice “ welcome “
Stayed in July 2023
Reviewed: 12 June 2023
Molly
United KingdomNeeded more parasols, needed extra toaster at breakfast and would have expected more variety for evening meal.
Great location, nice big room and balcony overlooking the pool. Loved that there were 3 separate sections and we were a bit removed from the main building as it was definitely quieter.
Stayed in June 2023
Reviewed: 6 May 2023
Susan
IrelandPoor selection of food choices for each service No kettle available in room
Close to beach & walking along the streets
Stayed in May 2023
Reviewed: 15 April 2023
Martin
IrelandCouldn't find any fault
Excellent..great variety .
Stayed in April 2023
Reviewed: 11 April 2023
Terence
United KingdomThe gym only had a few pieces to exercise on.
The food choices were very good as was the food.The gardens were well looked after and the activities and amenities were very good.I thought the entertainment was heavily biased towards young children not enough adult entertainment.
Stayed in April 2023
Reviewed: 10 April 2023
Alan
IrelandRelaxia is great for a family break especially the kids club staff entertainment was fantastic happy memories made 😃
Stayed in April 2023
Reviewed: 6 April 2023
Joeyslack
United KingdomWould have preffered a room near the pool, like on our previous stay. But it wasn't really an issue tbh.
Staff are lovely (Vinko, Lourdes and the rest of the entertainment team are a credit to you). Location is perfect.
Stayed in March 2023
Reviewed: 22 March 2023
Andris
LuxembourgSome buildings are a little bit far from the main complex. They had a separate pool and drinks area, but the only pool that was heated was near the main complex, so you would have to go in flip flops one block just to get to the heated pool.
The room was very spacious and a big balcony. Food was good and the staff was pleasant. Decent choice for a trip with the family.
Stayed in February 2023
Reviewed: 20 March 2023
Andrew
United KingdomNo fresh orange only weak watered juice.also the scrambled eggs looked and tasted under cooked and definitely not appealing.
Good selection on offer very obliging chef who made well cooked omelettes to order
Stayed in March 2023
Reviewed: 13 March 2023
Terence
SpainNothing
Very good
Stayed in February 2023
Reviewed: 12 March 2023
David
United KingdomThe meat dinners on most occasions were cooked medium rare. Bacon every morning was cooked to a cinder. Lamb chops mainly gristle.
Location good, a very varied breakfast catered for everyone's taste.
Stayed in March 2023
Reviewed: 9 March 2023
Emily
United Kingdombeds were very uncomfortable not many facilities in the rooms i.e. no kettle, cups, glasses etc
location, friendly staff, very clean
Stayed in March 2023
Reviewed: 21 February 2023
Kathleen
United Kingdombedroom too small, beds a little uncomfortable, no evening entertainment for adults.
Food was good, pools lovely and good value
Stayed in February 2023
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