The washing machine symbols and operations were difficult to follow.

Bright and clean room with laundry and full kitchen

Stayed in June 2024

There are no major negatives with the apartment. If I did have to write one, I would have to say that, since the apartment was in the top floor, our roof was sloping, which meant that there were only lamps, not roof lighting. But this is not a big issue at all, and the lamps are very livable.

We were very happy with the facilities available in the apartment. The house was clean, quiet, and access was easy to the major tourist attractions in Madrid, as well as being in the old city itself - a prime tourist location. Also, they offered an extension to us when we were checking out due to our change of schedule - we really appreciate them for this and are very grateful.

Stayed in June 2024

Improve videos for how to work things with more details.

We had difficulty with the sofa bed, but I had a quick response to fix the next a.m.

Stayed in June 2024

Location was superb

Stayed in June 2024

Nathing

Very good

Stayed in June 2024

The location was fantastic ;

Check in was easy. They sent us register code with what’s app. Pictures were all real, the place was clean.

Stayed in June 2024

Great location. Spacious, clean apartment. Host was quick to reply and helped with an early check-in.

Stayed in June 2024

The door into bathroom needed a little oiling.

Loved the location and it had everything we needed for a few days in Madrid

Stayed in May 2024

Great located, clean and comfortable ! Really 10 points 🫶🏼

Stayed in May 2024

Some sheets on the bed would be good for the warmer summer nights. Apartment is on a busy street, so you can hear some street noise, but did not interfere with our sleep at all. Some weird noises from either the fridge or pipes at times, again not enough to interfere with sleep though.

Great apartment in a great area of Madrid. Easy check in and way to get keys, very secure. Luggage storage was available both before and after our stay. Lovely big bathroom and shower, with great water pressure.

Stayed in May 2024

Location and very spacious

Stayed in May 2024

Bath room is big but the shower is bad. Very bad. Itak age to get hot water and it is very hard to tune the water temperature. Alas, once you manage it can change with any thuch and be very hot or very cold. The sink is shallow and the water tap is 10 centimeter high. Very inconvenient. During the night black materiel come out from the tube. Very disturbing. The TV is very limited with content. You expect more for this price. There is no option to store baggage in the building for several hours after check out.

Location is great. Kitchen was o.k

Stayed in May 2024

The location was perfect. Walking distance to everything we wanted to see. Very safe and secure building. Apartment had everything we needed. Check in and check out was easy and communication with staff was excellent.

Stayed in May 2024

It can be a bit noisy from the street below

Great location on the very heart of Madrid

Stayed in May 2024

The beds were uncomfortable, the mattress was very hard.

The apartment was spotless, and the automated check-in was seamless (just be sure to pre register guests per instructions). The location was superb, really central, with all sights within walking distance.

Stayed in May 2024

Not big of a deal but because it’s on a busy street so it can be noisy in the morning if you sleep in.

Very good location. Close to everything and the apartment is pretty and have everything you need.

Stayed in May 2024

Absolutely nothing!

The most important factor was the great staff! They were so helpful and very quick to respond to any questions we had. They really did provide excellent service. After that, the apartment was wonderful; clean, neat, and perfectly situated. I thought it would be loud because it’s on a busy street, but the windows were very good at keeping things quiet. I can’t say enough good things about the apartments (we stayed there twice during the same vacation) and especially the people who responded to my questions.

Stayed in May 2024

Nothing that really sticks out.

Location is perfect!

Stayed in April 2024

This is a fabulous little apartment in the heart of Masrid's busy tourist centre.

Stayed in May 2024

Tv did not work properly - only 2 channels worked and they would turn off after 15mins. The apartment floor was quite dusty, safe didn’t work (reported it but engineer could only come in 30mins to 1hour, so we had to cancel dinner plans to wait for him), bathroom door did not lock (we didn’t report this because we didn’t want to be moved to another room, nor did we have time to wait for an engineer to come.)

Location (everything is within walking distance) kitchen facilities (tea and coffee provided), washer/dryer and toaster etc! The comfort of the room (sofa bed needs to be changed and replaced as it was broken), lots of towels, soap etc. Location was super amazing.

Stayed in April 2024

Sofa bed making squeaking noises. Needs lubrication

Location, room design, large bathroom, booking experience, staff, space, comfort, amenities

Stayed in May 2024

Sound insulation is not great. A lot of noise from corridor and other apartments in the building. The entrance door is 2cm short and we can hear every word from the corridor. A window next to kitchen has some issue and terrible sound insulation with a lot Of noise from the street. Shower had very low pressure of hot water. (Apartment 2a)

Good location, nice apartment.

Stayed in May 2024

All was good !

Location plus it was very spacious

Stayed in April 2024

Location, the process, communication.. Everything was good. Very prompt response.

Stayed in April 2024