Empedrada, 1, 05001 Avila, Spain
#11 of 30 hotels in Avila
Guests' ChoiceBased on 123 hotel reviews
8.6Cleanliness
9.1
Comfort
8.7
Location
9.5
Facilities
8.5
Staff
9.3
Value for money
8.7
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Michael
SpainNothing
Location was great. Across from a gate to enter the city and a bus stop across the street. It was very quiet.
Stayed in June 2024
Reviewed: 13 June 2024
Julia
United KingdomGood check in. Service was great. Great location (just outside the city walls).
Stayed in June 2024
Reviewed: 13 June 2024
Raegan
United KingdomGreat location just outside one of the gates. We came on a motorbike, and the owner was extremely helpful (a bike rider himself). Spotlessly clean, laid back and friendly. Good value. Definitely recommend.
Stayed in June 2024
Reviewed: 10 June 2024
Anthony
SpainGreat location, right on the wall, modern, great value for money, and comfortable. If you're travelling to Avila on your motorbike, this is the hotel for you. The owner is a biker, and there is a secure garage where you can park your bike for free!
Stayed in May 2024
Reviewed: 9 June 2024
Kamema
AustraliaThe bed was a little hard, and there were no extra pillows. We would have liked to have had a fridge in the room.
Great location and nice clean room. We found free parking on the street close to the hotel.
Stayed in June 2024
Reviewed: 9 June 2024
Stephanie
United KingdomAircon in the room was noisy.
Excellent location just outside the city walls. Free parking on the road just outside.
Stayed in June 2024
Reviewed: 25 May 2024
Denise
SpainNothing,excellent service ideally placed to visit the sites inside the old wall!
The manager and staff were very friendly and helpful! Despite not having a lift our suitcases were placed in our room, food to be eaten later stored for us. Beyond the call seemed to be their ethos!
Stayed in May 2024
Reviewed: 23 May 2024
Susanne
New ZealandOnly the smell of the antiseptic cleaning product which was sharp. It was not necessary as there were no bad smells to disguise.
The staff were lovely and the room was comfortable and very clean.
Stayed in May 2024
Reviewed: 8 May 2024
Tom
United StatesEntrance a little hard to find. Room a little small. No plug for bathtub drain. Wasn't directed to any free parking.
Location. Cleanliness.
Stayed in May 2024
Reviewed: 6 May 2024
Michael
United KingdomWhen we arrived were told by the owner he wanted cash not cards which for some people could be awkward.
The location for the wall city was very good. The room was clean and tidy. The staff were good and the owner was always pleasant.
Stayed in May 2024
Reviewed: 19 April 2024
Emilie
United StatesGreat location and breakfast
Stayed in April 2024
Reviewed: 6 April 2024
Byron
AustraliaHeater turned on automatically while we were out, and the room was too hot Couldn't find the air conditioner remote No fridge Would be happy to stay again, but only with my wife. It was too small for me and my dad
Excellent staff - the manager even greased my squeaky luggage wheels! Great location Nice bathroom
Stayed in April 2024
Reviewed: 22 March 2024
Des
IrelandDifficult to find hotel due to roadworks, poor external signage
Great location for visiting the medieval townDifficult
Stayed in March 2024
Reviewed: 3 January 2024
Jenming
United StatesRoom is a bit small, but staying for couple of nights won’t be a problem for anyone. The hotel won’t allow people to bring food inside the room. It isn’t a problem for us, not sure about others.
The location is excellent, right off the old wall entrance. The streets parking are safe and easy to find parking spots. The bed was very comfortable.
Stayed in January 2024
Reviewed: 8 December 2023
Richard
United KingdomBed was small
Location perfect to start your exploration
Stayed in December 2023
Reviewed: 2 November 2023
Kateryna
UkrainePerfect location, nice staff and cozy place to stay
Stayed in November 2023
Reviewed: 30 October 2023
_lucia__
NetherlandsVery nice hotel! The location is perfect: just next to the walls. The host is exceptionally helpful and welcoming. You feel at home! The room is very clean. The bed is very comfortable. There is an aiconditioning and a heating. You can park on a street nextdoor or in a 24h paking around the corner. There is a small bar/restaurant in the hotel, so the breakfast is easy to get. And in the evening it is possible to have a dinner. Very tasty cheese😋 I liked at most the host, Juan Carlos is very friendly and helpful. For example, when it appeared that my flight is delayed and i would not reach the hotel on a regular time, he sent me very clear instructions how to get in. In general, you feel welcome. I am really happy about this hotel and i will definitely advise it.
Stayed in October 2023
Reviewed: 28 October 2023
Elizabeth
United KingdomThe single beds were really too close. I didn't want my friend to be breathing in my ear. Surprisingly, they wanted a cash payment and have now sent an email that says '€60 to pay' A bit unnerving
The perfect location right by the old city walls. Safe parking nearby. Nice clean room with comfy beds and welcoming friendly staff
Stayed in October 2023
Reviewed: 25 October 2023
Tim
United KingdomNothing- all great thank you
Super friendly staff made the visit exceptional
Stayed in October 2023
Reviewed: 23 October 2023
Stephen
United KingdomAllow guests to bring back snacks and consume in room.
Great location just outside city walls with free street parking nearby. Only downside was the hotel did not permit food to be consumed in the rooms. Good quality and inexpensive restaurant recommended by hotel staff.
Stayed in October 2023
Reviewed: 3 October 2023
Paula
United KingdomInsufficient parking
Location
Stayed in September 2023
Reviewed: 2 October 2023
Jonathon
United StatesFantastic place, and great staff. Great location next to the wall. One person in our group lost an important item, and the owner was extremely helpful in helping us get it back.
Stayed in October 2023
Reviewed: 1 October 2023
Alberto
United StatesNo complains
Excellent location to visit the old town. Easy to find parking on the street. Very kind staff
Stayed in September 2023
Reviewed: 28 September 2023
Ianricho
United KingdomNothing
Cleanliness,location.Very nice staff.Extremelly nice owner.
Stayed in September 2023
Hayward, USA
Turku, Finland
Ayder Yaylasi, Turkey
Aveiro, Portugal
Adeje, Spain
Sierksdorf, Germany
Sleaford, UK
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content