A bit noisy in low floors

Location of the hotel and half board was excellent

Stayed in July 2024

Everything well except sound isolation in room from street side. A lot of noise because of people and clubs around so you'll need earplugs. highly recommended earplugs. they saved my sleeping

Everything well. Very clean, nice and cozy hotel. Perfect location. Breakfast exceeded my expectations. Friendly staff. Billions of cafes and restourants aroud with nice food for good prices. Wide beach with umbrellas.

Stayed in August 2024

Housekeeping could definitely be better especially considering the price one pays for the junior suite rooms. It was noisy because of the location which is fine but neighbors in adjacent rooms were unbelievably loud, banging doors at 2 am, shouting and moving furniture. Not only were we traveling with a toddler but it's simply very very annoying. If only such guests would book an adults only hotel and not a family one where kids need to sleep and so do their very tired parents.

Location, view, food at the buffet - everything was really good.

Stayed in August 2024

It was very noisy due to the German tourists but that’s not the hotels fault.

The hotel was very nice and I loved the dining room area by the pool and overlooking the palm trees and the beach.

Stayed in August 2024

No tea or coffee facility in rooms. Did ask for a kettle but didn't hear anymore about it. Swimming pool had some black marks, possibly needs a good clean. Indoor pool very small.

Proximity to the beach front. Options of pool. Good bedrooms, good breakfast and balcony view. New towels and cleaning everyday. Dinner did not try. Friendly atmosphere. Towels for beach can be rented for 10 euros. 3 lifts to floors and very efficient.

Stayed in July 2024

Nothing bad to say about property. Will stay again.

Very central, but still very quiet. So close to the beach

Stayed in July 2024

Wi-Fi was very weak in rooms

Breakfast was delicious and there is various choices of food and baverages. Rooms were clean, staff was cleaning our room every single day.

Stayed in June 2024

The mattresses

The sea view

Stayed in July 2024

The hotel was full of German football groups. Mostly male groups, very loud at night and the hotel seemed to be in the middle of the area where they all gather. No violence, just loud singing and banging doors til 5am.

Good views, good food, lovely pool.

Stayed in June 2024

street noise was off putting with side by side nightclubs and late all night bars with rowdy street crowds

breakfast was fabulous, room was spacious and modern. We loved the location, swimming pools and restaurants.

Stayed in May 2024

We knew what area we gonna be in and were prepared for noise at night, but the rooms and balconies looked way better online. The rooms are cheaply updated and you can see damaged doors etc. everywhere. Gym doesn’t open till 8 am. No water at the gym. The main areas were pretty clean, the room not so much.

Great location if you want to go to Ballermann, compared to other hotels it seemed the most updated. Breakfast had a good variety. Multiple pools and gym was ok.

Stayed in May 2024

Everyone is German so I felt a bit out of place especially being a young female travelling alone (I was the only English person staying there it seems apart from an Irish couple and a few French). There was a lot of German groups around late 20s to early 30s misbehaving day and night and I witnessed the receptionist telling them off and getting fed up of their behaviour (being extremely loud, slamming doors day night and acting silly on balcony) at one stage in the day time a female receptionist went out and told them off as they were shouting at people passing in the street (see other reviews as it appears this is a common theme at the hotel). There was one guy at the end of my corridor screaming in German throughout the day and night and slamming doors. A lot of the German male groups kept approaching me and saying inappropriate comments at they knew I was British and could most likely see I was a young female travelling alone. I would say do not stay here if you are a young British single female as you will feel out of it unless you can speak German! They have night time security so I think that says a lot. This area is a German area - didn’t see any British people the whole time I stayed in the area.

I liked the spa, the staff were friendly, the food was amazing. The hotel is beautiful. I got an upgrade to a sea view room which I am most grateful for.

Stayed in May 2024

the attention from a few girls during the check in wasnt very nice.

the staff at the dining area was super nice and friendly.

Stayed in April 2024

The noise. The price.

We were upgraded to a room at the top level with a view of the beach, which was so nice! But I can’t imagine how bad the noise would have been had we been on a lower level because we barely slept due to all the noise from the streets and from the drunk neighbors in the hallways. I suppose that is expected in this area? The breakfast was surprisingly delicious and they gave out free sparkling wine to those people who wanted to keep the party going. They let us keep our luggage on site until our late flight.

Stayed in May 2024

The rooms are very noisy until very late at night and early in the morning.

The room was really modern and comfortable, the breakfast very good and varied. Access to the spa was included, although we didn't have time to use it. Free parking can be easily found near the hotel.

Stayed in May 2024

All good in general terms, just something that I didn't know about the location and that I would like to tell to others who might not know either is that apparently there is a German community in Mallorca. As a result, in Platja de Palma where the hotel is located everything around is in German. The street advertisments, the menus, the restaurants, the food, the music, the TV channels, everything! It is just that when you don't know about it, it comes as a bit of a shock, as this area doesn't feel like Spain anymore

We got a room with side sea view, it was very nice! The room was clean and comfortable, the breakfast very complete, and the staff was very polite and helpful. Easy access to the city of Palma and the airport by bus or taxi. We were very satisfied by our stay !

Stayed in April 2024

The dress code at dinner. There was a large amount of guests who clearly made an effort to dress smart or smart casual. While a group of younger guests wore tee-shirt and baseball caps. Tea and coffee facilities in the bedroom would be welcome.

The range of food offered at breakfast and Dinner was very good and freshly prepared. Friendly staff. A very clean and tidy hotel. Bedroom was very clean and spacious.

Stayed in March 2024

The breakfast had a fantastic range, however all the hot food was cold! Disappointing really in a 4* hotel! The rooms were very clean and comfortable, however the pillows were awful, hard and lumpy!

The hotel location was perfect, easy access to the beach and restaurants. The hotel staff were extremely friendly and we felt they went above and beyond for us.

Stayed in March 2024

Dinner time from 19:30 - 20:30 is too short

Stayed in March 2024

Asked for double bed got 2singles . Noise through the night

Nice location nice restaurants

Stayed in November 2023

There was a sign on the door of the inner pool that children under 16 are not allowed, but the warm inner pool was actually one of the main reasons we chose this hotel (when travelling with a baby). Luckily, we were allowed to go there and were almost always the only guests there. The hotel room was very noisy due to the music and parties on the street (but obviously the hotel can not do much about it). Also, the bathroom could use a small renovation.

The view was great and the chair on the balcony comfy, also the breakfast and dinner buffee were delicious, there was a wide range of various dishes. The personal was very nice and friendly. There were also chairs for the babies in the restaurant and baby's bed was arranged in the room. The inner pool was warm and spacious. All in all, a nice hotel.

Stayed in October 2023

Time of check in should be at least 14 hours ( not 15)

Breakfast was very good

Stayed in October 2023

Breakfast could have been served until a little later and unless you pay for a sea view room, you risk being close to the back of the hotel where it is noisier. Also perhaps the staff should monitor sunbed usage a little more as there were a lot of "towels on empty sun beds" when we weren't able to find one.

Lovely clean pools and spa area. Cocktails in the pool bar were very good and served quickly, not as expensive as the surrounding area. Housekeeping and reception were polite and efficient.

Stayed in August 2023

Not enough sun loungers. plenty of space for more.

Great food, lovely staff, rooms nicely furnished and lovely bathroom

Stayed in August 2023