Avenida Albufera, 07408 Playa de Muro, Spain
#16 of 59 hotels in Playa de Muro
Guests' ChoiceBased on 142 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 26 August 2024
Ismail
NetherlandsToo many mosquitoes. My 4 year old kid suffered a lot of bites.
I like the friendly and helpful staff
Stayed in August 2024
Reviewed: 9 July 2024
Vakhtangi
LuxembourgThe quality of the room was far below our expectation.
Proximity to the beach, very diverse and exceptional dininig possibilities.
Stayed in July 2024
Reviewed: 8 July 2024
Paul
United KingdomNeeded a bigger area for under 2 year old
Location and beach were excellent
Stayed in July 2024
Reviewed: 4 July 2024
Jokonya
SwitzerlandNothing
Extremely clean and they have great facilities
Stayed in June 2024
Reviewed: 3 July 2024
Gauthier
SwitzerlandNot a dislike, just a suggestion - maybe just a small library (book-shelf) with bedtime stories for kids.
Excellent hotel for family vacation. It's right by the beach, and there are multiple different swimming pools, all suitable for kids. The food buffets are great, combining quantity, variety and quality. The staff is lovely, smilling and helpful.
Stayed in July 2024
Reviewed: 31 May 2024
Daniel
United KingdomSmall bathrooms, no halal options, could have been wider variety of entertainment
Very easy to walk around the hotel, decent food selection, lunch is outside which is nice, bar areas are very nice with lots of seating. Staff were very friendly
Stayed in May 2024
Reviewed: 14 May 2024
Peter
United KingdomWe were given the option to have buffet dinner, but it wasnt to our liking. There isnt much choice around the hotel. We booked the hotel to take part in mallorca 312, for that it was perfect.
The hotel allowed us to keep my bike in our room which was very good.
Stayed in April 2024
Reviewed: 30 April 2024
Andrew
United KingdomRoom above reception meant it was quite noisy because of the acoustics.
Fantastic hotel, perfectly located for the 312 event. A lot of very helpful and friendly staff. Incredibly accommodating with all the cyclists staying. Took everything in their stride.
Stayed in April 2024
Reviewed: 28 April 2024
Summer
LuxembourgNothing
Spacious Room. Good facilities such as indoor swimming pool, washing machines, road bike rentals and storage affiliated with near-by shops.
Stayed in March 2024
Reviewed: 21 April 2024
Jessica
South AfricaThe hotel was really fantastic. Having an indoor pool for when the weather wasn't great was an absolute win for us with our kids and the kids pool with the inflatable dome was a hit. Breakfasts were incredible with so many options and we loved the activities in the evenings too - particularly Kahoot! The staff were super friendly and our room was very comfortable. Would definitely recommend.
Stayed in April 2024
Reviewed: 14 March 2024
Mervkk
United Kingdomstayed off season, so very quiet. outdoor bars/ restaurant closed.no labelling on the food at the snack bar and very limited vegetarian and gluten free options.
very nice hotel. free car park on the street outside. friendly staff. good entertainment in the evening. good location. very nice beach. Large buffet dinner options.
Stayed in February 2024
Reviewed: 23 October 2023
Victoria
Moldovai think the hotel need to take serious actions maybe to change the scene place or time of their show programme from 9/10pm to 8/9pm as at 10pm to listed rock music like it is performing in your bed it is not holiday,they really need to make improvements with their show programme as i sow in reviews i am not the only one complaining , overall the hotel is good from all points of view especially staff Ibelostar you need to apreciete your staff they do make a big difference but you may consider to change show manager as it is ruining your hotel reputation.
There are a lot of positive and good things to mention.Starting from receptionist Aurelia who saved our holiday and made more then her best to make as happy.Thank you Aurelia! The hotel is very clean, beautiful new rooms,very tasty food,right on the beach.We had been offered by Aurelia a different more quiet room so you may consider to ask for quiet room when check in if the hotel will not decide to make improvement with their show program but hope they will as i sow in reviews i am not the only one complaining , overall the hotel is good from all points of view especially staff Ibelostar you need to apreciete your staff they do made a big difference but you may consider to change show manager as it is ruining your hotel reputation.
Stayed in October 2023
Reviewed: 4 September 2023
Siodhbhra
Germanybetter equipment in the family room, there were no facilities to wash dishes ie teatowel, washing up liquid. It was a very basic set up for the price.
breakfast was fantastic
Stayed in August 2023
Reviewed: 2 September 2023
Catherine
United KingdomOur room on the ground floor had so many mosquitoes, we weren’t able to sit on the terrace or even open the door.
Great location, food was nice
Stayed in August 2023
Reviewed: 2 August 2023
Anar
Netherlands- The beach is not part of hotel. You have to pay extra if you want an umbrella/other equipment. - Check-in takes longer that expected, even after filling in the online application form.
- Amazing variety of food for breakfast and dinner. - Great people staying at hotel, a lot of families. - A lot of activities and events at hotel (shows, etc.). Great facilities.
Stayed in August 2023
Reviewed: 29 July 2023
Mb
Netherlandscocktails, cleanliness of balconies, and entrances
beach, pools, animation
Stayed in May 2023
Reviewed: 22 July 2023
Wheresjiri
United KingdomNot that anyone will read this, With far too many bikers over the season, I'd propose the stand for our bikes. That will, at first, put us away from leaning our bikes over the walls or furniture, and second, it will ease that manipulation in the room.
The cleaners will make all the difference in the world. Towels, laundry and all facilities were well maintained and clean. The pool and restaurant were always a pleasure to visit. Love the fact that the staff help us to learn more Spanish :) After all, it was a great holiday.
Stayed in May 2023
Reviewed: 19 July 2023
Jason
GermanyToo many children, not suitable for solo travellers The swimming pool is too small for such big hotel The room isolation is not that good, you hear neighbouring kids crying at night etc
The fitness room is great Food is also great The air conditioner works well, room is clean, there's water dispenser There's also live band show
Stayed in June 2023
Reviewed: 19 July 2023
Jacqui
AustraliaNothing
Lovely staff, great kids pool and proximity to the beach. Good location to explore the area. Laundry facilities and drinking water was great
Stayed in July 2023
Reviewed: 30 June 2023
Thomas
Austriavery close to bike rental shop; great bike facilities; nice pool area and easy access to the beach; wide variety of dishes every day and additionally dishes from a different particular region; pasta buffet; excellent breakfast
Stayed in April 2023
Reviewed: 28 June 2023
Michael
IrelandRooms are small for the price, we paid almost €4,000 for our room for one week. Toilet in the room offers zero privacy and is extremely cramped.
Pools, Entertainment, Staff and Food.
Stayed in June 2023
Reviewed: 26 June 2023
Candice
United StatesIt would be nice to be able to eat dinner in the same spot as lunch to enjoy the water view. Bedding needs to be improved.
The property is beautiful, and clean. The rooms and views are nice but the beds/linens/pillows could be upgraded. Staff is wonderful and the activities on site for both kids and adults is great. We saw some awesome bands and watched some fun shows during our 5 days. They also had bounce house slides for the kids by the pool one of the days we were there. The kids club is nice and you can drop kids off from 10-12 or 3-5 to do activities. Susana was the best with the kids! The food and drinks were very good and there was variety each day. The hotel is right on the beach and beautiful. Take advantage of the free professional photo opportunity on site! We loved our photos.
Stayed in June 2023
Reviewed: 19 June 2023
Szabo
RomaniaNo heated swimming pool and our room was close to the entertainment area so our baby could never sleep before 22:30.
Amazing food, great location, free parking for car, very kind staff, nice kid playground and many activities for kids.
Stayed in May 2023
Reviewed: 14 June 2023
Yuen
Hong KongRoom size is relatively small but it is acceptable.
The hotel is conveniently reached via airport bus (the stop right at hotel). Staff are all well trained and nice, they also had a lot of staff maintaining the cleanliness at public area so is good. Breakfast and dinner buffets are with lots of varieties and dishes are changed every day so you wont get bored. There were activities available at hotel but we didnt have time to join. Overall is recommended to couples and families. I am impressed by Iberostar and will come again.
Stayed in June 2023
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