Tomás Gros, 3 - 1º Dcha, Gros, 20001 Donostia-San Sebastián, Spain
#33 of 124 B&Bs and Inns in Donostia-San Sebastián
Guests' ChoiceBased on 160 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.6
Value for money
8.7
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 August 2024
Alison
United KingdomThought the room was a bit basic for the price, although that might reflect hotel prices in the city.
The location is good. The room was very clean. All the fixtures were new. Communication was good. We arrived late and were sent clear instructions about check in. The room and bathroom had excellent access and would have suited someone with limited mobility. Nice restaurants close by.
Stayed in August 2024
Reviewed: 16 August 2024
Aoife
IrelandNo air conditioning, no lobby area.
Great location, clean
Stayed in August 2024
Reviewed: 28 July 2024
Julia
AustraliaThe location and room are fantastic, highly recommended for a short stay in San Sebastian
Stayed in July 2024
Reviewed: 23 July 2024
Caroline
FranceVery clean great location and spacious room
Stayed in July 2024
Reviewed: 21 July 2024
Erik
United StatesWould have enjoyed meeting someone in person.
Quiet, clean, comfortable, well laid out and in the perfect location.
Stayed in July 2024
Reviewed: 13 July 2024
Harry
ItalyAll good for us
Great location, very easy to get to from the bus station; 5-10 minute walk from the Kursaal/beach and 3 minutes from wide variety of bars and eating places. 1st floor room (with private bathroom) was clean, spacious and quiet and the pension itself was small, relaxed and easy-going. Simple check-in procedures using WhatsApp and the host is contactable if needed (we didn't). For a one-star pension, this is a very good choice.
Stayed in July 2024
Reviewed: 12 July 2024
Marisa
United StatesAntonio was very helpful at every step. After a long day on the Camino Norte, he made our check-in seamless, and the room itself was perfect. Very clean, comfortable, and quiet. I will absolutely stay again when I return to San Sebastián.
Stayed in July 2024
Reviewed: 5 July 2024
Klára
Czech RepublicSan Sebastián is a great city. The host is very helpful and friendly, my late check-in was smooth. The room was very clean and comfortable, not far from the beach.
Stayed in June 2024
Reviewed: 26 June 2024
Antoine
BelgiumIt was only missing some thicker curtain to block the street lights at night
Clean, close to the buses station and city center. Owner very friendly
Stayed in June 2024
Reviewed: 25 June 2024
Duran
United StatesMaybe some better towels but what the heck he only use them for about a minute.
Directions were good staff was friendly.
Stayed in June 2024
Reviewed: 19 June 2024
Patricia
CanadaShared bath
location quiet and clean
Stayed in May 2024
Reviewed: 10 June 2024
Julia
United KingdomI would have loved a kettle in my room
Very clean throughout. Spacious double room. In a quiet side street so you’ll sleep at night. Handy for the main bus station and just a short walk to the beach and across the bridge to the old town.
Stayed in June 2024
Reviewed: 30 May 2024
Nancy
United StatesCheck in didn’t have clear instructions.
Close to all eateries.
Stayed in May 2024
Reviewed: 17 May 2024
Louis
United KingdomAntonio welcomed me to the hotel and made me feel welcome. Room was very clean and spacious with excellent shared bathroom facilities. Nicely placed for the sights of San Sebastian. Would stay there again when I return
Stayed in May 2024
Reviewed: 16 May 2024
Deborah
Belgium/
The great location, amenities, friendly and easy check-in
Stayed in May 2024
Reviewed: 15 May 2024
John
United Statesthe host was very nice and helpful. He really make things very easy and take all the time for me to feel welcome and comfortable.
Stayed in May 2024
Reviewed: 28 April 2024
Mark
United StatesGreat location, clean, good value
Stayed in April 2024
Reviewed: 25 April 2024
Karolina
PolandThe host is very friendly and welcoming. Our room was ready in advance, so we could leave our luggage before check-in time. The place was very clean and the location was convenient to get to all parts of the city by walk.
Stayed in April 2024
Reviewed: 12 April 2024
Oleg
BulgariaThe location is very good - 5 minutes from the train station and very close to the main parts of the town. The host, Antonio, is very friendly and helpful. He was very kind to wait for me to arrive after the standard check-in time. The place is very clean. The bathroom is shared (in my case with one more room out of three rooms total), but that was ok. There is noise from the streets around but it was like a constant uniform background so I slept very well. I would recommend.
Stayed in April 2024
Reviewed: 24 March 2024
Gail
FranceNothing to say
Helpful and charming welcome. Gréât place to get to from the bus station, great location for going out in two seconds in Gros and for exploring the rest of town. The bed was sooooo confortable and although I knew we would be sharing a bathroom I did not know it would be with just one other guest who we never saw ! Very happy to go back ( if it is available). Clean and comfortable.
Stayed in March 2024
Reviewed: 10 March 2024
Christian
AustriaAntonio was super nice, everything was very clean and well organized. The card system to get in the room was very easy to understand. Check in was super flexible.
Stayed in March 2024
Reviewed: 8 March 2024
André
SpainWonderfull
Proximity to my office
Stayed in March 2024
Reviewed: 3 March 2024
Harold
United StatesI didn’t know that the bathroom wasn’t connected to the room when I booked it but it was not a problem.
Everything was nice. The room was very clean.
Stayed in March 2024
Reviewed: 4 February 2024
Ricardo
Spainwell located and great staff, he was very helpful all times.
Stayed in February 2024
Catanzaro Lido, Italy
Florence, Italy
Colonia del Sacramento, Uruguay
Nozawa Onsen, Japan
La Matanza de Acentejo, Spain
Wadi Musa, Jordan
Potenza Picena, Italy
Korana, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content