The bed was more like a cot mattress. I was in slight pain all night sleeping there. One pillow per person and it was flat (typical of the region). Ok towels. No breakfast which was ok. All the reviews complimented that it has free coffee, but isn’t that typical of a 3 or 4 star hotel ? Why was this a big deal? The location and staff made up for it, but I did have to get up to take aspirin to deal with the shoulder and hip pain (I’m 50), from sleeping on that “mattress”. Amazon offers a memory foam bed for $150, and it’s ten times more comfortable. My teenage son was okay with the bed but admits it was the low of all the hotels we had in Spain. It was a little loud but I knew that going in. Honestly, I didn’t like that this was the only hotel that had a 11 am checkout (but the check in was at 2, so that was good). Seeing how it wasn’t quiet enough to sleep till till almost 2 am, I think check out could be 12, in line with all the hotels we went to in Spain. The location was phenomenal and makes up for a lot, but not the pain of the bed. This is a sorely needed investment. At the price we pay, we expected a mattress that was decent. Very clean, good quality comforter!

I loved the location, the staff and how clean it was. I loved that the bathroom was big and the shower was great!

Stayed in June 2024

Nothing

Superb location

Stayed in June 2024

Definitely don’t hesitate to stay here. Lovely accommodation central to exploring the old and new San Sebastion. The tea/coffee station was a great addition. Kind and helpful staff.

Stayed in May 2024

Nothing

Great location and staff. Comfortable bed great shower what’s not to like.

Stayed in June 2024

The beds were a little hard and became uncomfortable towards the end of our stay.

Location was good very central, could be a little noisy after midnight but not every night. The room was clean and tidy with good facilities.

Stayed in June 2024

Was it worth 160€ per night for two people that we paid? I'm not sure. However, when we booked our JUne stay in January (!), there were not many options in San Sebastian already...

Great location. Very nice view from the balcony. Overall nice and comfortable place.

Stayed in June 2024

Water pressure was unpredictable

Location, clean

Stayed in June 2024

nothing to dislike

Great bright room, very clean and the location was perfecto!!!!

Stayed in May 2024

Location was great. Right in the hub of the old town with lovely view of the plaza.

Stayed in April 2024

Location Staff Balcony to plaza really great

Super friendly helpful staff. Just Top! Location fantastic! Highly recommend!

Stayed in May 2024

The front desk is only open from 9am-9pm. If you arrive before then, you'll have to wait in the plaza until they open up. Just be aware of that and you'll be fine. :)

Friendly staff. View from my room was great. Walking distance to restaurants and main attractions. Clean room, nice environment, and free Nespresso coffee and/or tea available. Plates and silverware are provided as well. Exceeded my expectations.

Stayed in May 2024

Nothing really.

The room had a fridge, hair-dryer, glasses and plates, safetybox and we had access to microwave Owen and free coffee/tea. (very good). Good location and nice staff, English spoken. And a small balcony. Small rooms but you already knows that and it was well planned rooms with small chairs.

Stayed in May 2024

-

location between the beaches in old town (still in quiet street), nice room with view onto place in old town

Stayed in May 2024

The main reason I’m not giving this pension the highest rating is due to the noise. The pension is situated at a rather loud square, and also from inside you could hear the doors banging and people getting coffee in the hall. Luckily we brought earplugs so it wasn’t a big issue, but just good to take into account.

Simple but clean, bright room with a good size bed. I liked the coffee corner in the hall. The staff was so nice and helpful as well. The cute little balcony with evening sun was lovely. And the location was perfect, walking distance to everything.

Stayed in May 2024

there was nothing negative about the property.

super friendly staff- Laura was the very best; accommodating, warm, kind. the room was light, clean and larger than expected. bathroom comfortable. complimentary tea and coffee area outside the room with small sweet cakes.

Stayed in May 2024

Coffee machine in the common area is a bit noisy and echo throughout the corridors to the rooms. But they have nice FREE coffees though. cant complain!

Super friendly helpful staffs, Room layout/Facility, Location, Shower pressure, balcony etc

Stayed in May 2024

Towels were old and rough and could do with replacing.

Lovely room on second floor overlooking a pleasant street. There is a lift. It could get noisy at night but the windows and balcony door seemed to keep it pretty quiet inside. Great shower. Nespresso pods and coffee machine are available. Great location in the Old Town and easy to walk everywhere. Friendly staff.

Stayed in May 2024

The only thing that was a hassle was the parking arrangement. It happened to be a public holiday so the man who normally would do the ticket exchange was not there. Luckily the girl at reception walked us over to the car park again and after a few phone calls did it for us.

Clean modern. Coffee machine and plenty of tea were provided in a common area. Lift was a bonus with luggage. The room had everything you needed. The easy walk up to Mt Urgall was spectacular.

Stayed in May 2024

It was loud outside until midnight, but it was not the hotel's fault.

Staff was very helpful and friendly. The rooms were clean and comfortable. Also the location was very nice.

Stayed in April 2024

None.

Clean room and excellent location. Communication with the staff was easy . The staff were excellent and helpful.

Stayed in April 2024

Perfect location in old town, clean and comfortable. Good coffee provided, so greatful for a lift!! Shower fab!

Stayed in April 2024

Nice and comfortabel place to stay! Lovely staff who wants to help with everything you want or need. Highly recommended.

Stayed in April 2024

This was really a wonderful stay… In the days before arrival, the team was super communicative, with several messages describing everything you need to know before arrival, which was really great… Each of the staffs we interacted with were so lovely, very kind and welcoming, great hospitality by very charming hosts… The location is perfect, right near the old town and steps away from the bus system that can take you anywhere. The room was very clean and very modern, with everything in like-new and working condition… The bed was comfy and the shower was especially great… and there’s a Juliette balcony overlooking the pedestrian area below.. Really enjoyed the stay here and would recommend to anyone

Stayed in April 2024

Nothing

Ideal location for dog owners to explore the city. Very clean and comfortable. Staff were very friendly to us and our Labrador who was a bit excited to see them on arrival.

Stayed in April 2024