Bidebarrieta, 3, 48005 Bilbao, Spain
#32 of 106 B&Bs and Inns in Bilbao
Guests' ChoiceBased on 333 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
8.7
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 12 November 2024
Kathryn
United KingdomTv didn’t work properly.
Location. Comfortable bed. Fridge and microwave.
Stayed in November 2024
Reviewed: 24 October 2024
Jackie
United KingdomWe booked rooms with balcony but didn’t get them and the rooms were very hot
The location, price and facilities Easy check in and no room key/card needed
Stayed in October 2024
Reviewed: 24 October 2024
Louise
United KingdomNoise from apartment above at 6am daily and noise of people entering / leaving the accommodation
Patricia was very helpful, central location, clean and well maintained
Stayed in October 2024
Reviewed: 12 October 2024
John
United KingdomExcellent stay, Great location. Room clean and tidy.
Stayed in October 2024
Reviewed: 4 October 2024
Laura
United StatesAs others have mentioned, the room was quite warm, and even with the extra fan, it was hard to be comfortable except in the middle of the night.
The location was terrific, and I didn't mind that there was no staff on site
Stayed in September 2024
Reviewed: 26 September 2024
Simon
United Kingdom10 minutes walk to the railway station car park (the hotel is in a pedestrianised part of the old town). No reception, but fellow hotel a few doors down had a 24 hour reception so I could pay for my parking there. Very good communication via text throughout.
Central location in old town so very handy for restaurants (of all descriptions).
Stayed in September 2024
Reviewed: 22 September 2024
Roger
United StatesThe shower leaked water on the bathroom floor
The location was superb. Good air conditioning and comfortable bed. Daily maid service was a nice plus
Stayed in September 2024
Reviewed: 22 September 2024
John
United StatesNo air conditioning just a fan and the windows lead to a smelly corridor with no view. There was only one hand towel and no washcloth. You will only get your code to enter at about one hour before check in after the room is cleaned.
Excellent location with easy access to transportation. Plenty of excellent restaurants, bakery, grocery store adjacent. Short walk to shopping and sites. Recommend renting a car and going to San Sebastián for a day. Nice shower and bed.
Stayed in September 2024
Reviewed: 20 September 2024
Paul
United KingdomProbably should have booked a room with a view at the front of the building.
Never been to Bilbao before. Arrived early morning on the ferry in torrential rain. Tricky drive from the port to the old town, but it worked out very well. The pre booked secure parking was close to the hotel and the communication from Casual by WhatsApp was excellent. The building was secure and classy .
Stayed in September 2024
Reviewed: 19 September 2024
Delia
ItalyThe sofa looked dirty
The room was modern with everything one needs for a short stay. I liked that the access was with a code
Stayed in September 2024
Reviewed: 14 September 2024
Dennis
NetherlandsSome of the rooms (#5) was oriented towards the inside with it's windows. While it did make the room quiet, there was barely any natural light, even during the day, making it feel somewhat claustrophobic.
Very central, very clean appartment, all facilities needed, and checkin process was easy and quick.
Stayed in September 2024
Reviewed: 12 September 2024
Malachi
United StatesContactless check in and check out went extremely easily.
Stayed in September 2024
Reviewed: 8 September 2024
Mary
United KingdomThe property was very clean and incredibly central for Bilbao.
Stayed in September 2024
Reviewed: 20 August 2024
Kirsty
United KingdomRoom a bit hot as only fan
Good location and clean
Stayed in August 2024
Reviewed: 15 August 2024
Robins
United KingdomWhen we were there temperatures topped 40 Celsius in the city and the room got a little hot. There were fans though which really helped and we'd had a warning message beforehand.
Fantastic location right in the Old Town. Great communication (online before and during visit). Very clean.
Stayed in August 2024
Reviewed: 13 August 2024
Lacri81
ItalyThe blind window, so the low air circulation in the room. Fortunately there was a fan on the bed.
The location, the staff and the cleaning.
Stayed in August 2024
Reviewed: 12 August 2024
Jeroen
NetherlandsThis place advertised with available parking and charging for electric cars. The truth is that there is a public paid parking garage nearby (5-10mins walk) which has chargers. That should NOT be advertised as if it's part of the hotel, though.
Nice location if you want to be in the center of Bilbao
Stayed in August 2024
Reviewed: 1 August 2024
Ellen
United StatesI prefer rooms with windows that open to fresh air. This one opened to a dark central atrium. It was fine, I just missed having good ventilation. The fan was helpful, once I discovered it. The fan is in the light, and I did not see that during the first night.
It was easy to check in and check out. Room was clean and well furnished. I liked that I had a kettle so that I could make tea and hot coffee. A small fridge was also available. Good location in the old town.
Stayed in June 2024
Reviewed: 27 July 2024
Matthew
United KingdomWiFi inconsistent, could not use safe as messed up setup, no instructions provided in room, cleaner did not open it despite being informed. Cleaner only made beds did not supply new cups, glasses or coffee/tea for second day
Spacious room, great location, balcony, quiet, fridge included, kettle included, water included, tea/coffee included, superb help from reception, liked WhatsApp access, no key needed, comfy bed, safe included
Stayed in July 2024
Reviewed: 25 July 2024
Serena
ItalyThe room was very small and very dark. The window faced a small dark space.
The position, in Casco Viejo, is perfect to go around the city. I really like the building where the room is. It looks like a tv series from the past.
Stayed in July 2024
Reviewed: 18 July 2024
Tarin
SloveniaVery uncomfortable bed, very chreaky. There was hot in the room, the portale clima did not cool well and was to laud for night.
Location in the city centre, close to everything. Very easy check in.
Stayed in July 2024
Reviewed: 8 July 2024
Lautaro
United KingdomParking was in a nearby underground car park & comes with a discount for its use. We were meeting up with family & ended up having to rush to leave, neglecting the discount, so it would be wise to organise it beforehand. The shower door wasn't a great fit, but that's nothing to complain about
Central to the old town, clean & simple to access.
Stayed in July 2024
Reviewed: 8 July 2024
Karyn
AustraliaThe street can be a little noisy and if the front door is slammed shut it can be felt/heard in the building but that is really up to other guests to be thoughtful coming in late at night. Also I think you have to accept noise when you stay in such locations.
Lovely room with refrigerator, microwave and kettle in a great location in the old town. Staff were really helpful and responsive. Lots of bar for pintos and wine nearby.
Stayed in July 2024
Reviewed: 28 June 2024
Nora
United StatesThe lighting was super bright white and unpleasant. It was hot in the room and I wanted to sleep with the fan on but it was impossible to keep the fan on but turn out the lights. Perhaps it was my fault? But I couldn't figure it out. It was possible to hear a lot of noise from the neighbors, but that was pretty standard for my entire trip.
I didn't spend much time here - just showered and slept. It was comfortable, pretty clean, and easy to find. Wish I had more time in Bilbao but didn't work out.
Stayed in June 2024
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