Rafael Puig Llivina, 15, 38660 Playa de las Americas, Spain
#181 of 682 hotels in Playa de las Americas
Guests' ChoiceBased on 185 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
8.2
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 21, 2024
Adrienn
HungaryA renovation would be good for the bungalows, the doors and furniture are worn. Ants in the room:( Parking is not easy since the hotel is located in a very busy area.
Private oasis in the busy town centre. It was my birthday weekend and it was a lovely gesture from staff to leave a birthday card in the room.:)
Stayed in July 2024
Reviewed: July 17, 2024
Ólafur
IcelandNothing to complain about after we were relocated.
Location is very good and nice and helpful staff. First night was not what expected but we were moved to better rooms, very good. All in all a very nice stay.
Stayed in July 2024
Reviewed: July 12, 2024
Lyndsay
United KingdomEntertainment low quality and finished early, good for families with young children that go to bed early, good location for those that prefer to go out. All inclusive good if you get a deal price for basics, otherwise lots of restaurants and bars on door step.
Rooms were very good however we were out next to the kitchen and had noise from 3am but didn’t ask to move with it only being 4 nights. Pool was chilly when it wasn’t very warm weather. Food basic but enough choice for the price we paid.
Stayed in May 2024
Reviewed: June 25, 2024
Kristrún
IcelandIt was very good
The breakfast was very good
Stayed in June 2024
Reviewed: May 13, 2024
Emily
IrelandCentral location to all bars, restaurants, attractions and main shopping area also not far from airport. The property was clean and staff friendly. We stayed in a bungalow which was located directly opposite the kids pools (so handy). There was plenty to do on site for kids including kids club , activities and entertainment each evening.
Stayed in May 2024
Reviewed: April 6, 2024
Jóhann
IcelandIt is a good place to stay
Stayed in April 2024
Reviewed: November 30, 2023
Maureen
United KingdomOrdered pizza (tuna)from the hotel & it was horrible. Sofa-bed was ripped.
Fantastic location, loved the hotel, very clean
Stayed in November 2023
Reviewed: November 20, 2023
Lorna
United KingdomAround pool areas very slippery
Great location, lovely bungalows with plenty of space inside and out.
Stayed in November 2023
Reviewed: October 1, 2023
Kirsten
United KingdomThe apartments were very spacious and quaint looking. Lots of activities for families. Breakfast was really good. Big selection.
Stayed in September 2023
Reviewed: September 29, 2023
Gordan
CroatiaFood was only OK, nothing special. Barhroom design is stupid as hell: open showering space and you get the whole bathroom flooded after each shower
Great stuff, a lot of things to do inside the hotel's campus, spacious bungalows. Clean and nice! Proximity to city center, maybe a 10min walk.
Stayed in September 2023
Reviewed: September 21, 2023
Hayley
United KingdomPool area probably a little small. A few cockroaches in our room.
Location is fantastic - close to the beach and the bars we like to go to. Streets are clean. Hotel is clean. Entertainment staff very good and friendly with just the right amount of interaction. Good room size for 4 adults in the 2 bed bungalow. A perfect location for an older girls trip.
Stayed in September 2023
Reviewed: September 19, 2023
Oleksii
UkraineThere is no parking. You have to park in the street. I was specifically searching for a place with parking. This place is too expensive for what you get. But I guess so is everything else in the south of the island.
Breakfast is nice. Staff is very friendly. Beach is close by.
Stayed in September 2023
Reviewed: July 25, 2023
Andrew
United KingdomLocation didn't suit us. If the location is what you are looking for the accommodation is perfect!
Accommodation was perfect for families, food was brilliant. Entertainment team were really good.
Stayed in July 2023
Reviewed: July 3, 2023
Logi
IcelandOur room didn't have any wifi. The room was okay but the balcony was comically bad. The AC was good but it was annoying that you had to power it on every time someone opened the door or a window, then it took quite some time to start working again.
The location. The bed and pillows were nice. The ac worked well.
Stayed in June 2023
Reviewed: June 28, 2023
Hörður
IcelandCockroaches at evening time at the bar area ;(
Many things ;)
Stayed in June 2023
Reviewed: June 12, 2023
Anuj
Indiareception staff isn’t warm
fantastic location, maybe Europe’s best breakfast spread with a separate section for veg/vegan , great day long activities for children of all age groups.
Stayed in May 2023
Reviewed: May 30, 2023
Garry
United KingdomReally nice staff. Met some nice people staying there also.
Stayed in May 2023
Reviewed: May 20, 2023
Gina
United KingdomGym
Great breakfast and accommodation
Stayed in May 2023
Reviewed: May 19, 2023
Agnes
IcelandThe cleaning could have been better, especially floors and dishes. Air condition could have been better. And where was mold in the bathroom top window.
The staff var super helpful! Felt very safe and very good place to stay with kids. Breakfast was nice!
Stayed in May 2023
Reviewed: May 16, 2023
Natalia
United Kingdomthe choices at the buffet
Stayed in April 2023
Reviewed: April 29, 2023
Olina
IcelandFor a family of five kids 10 and 13 the sofa bed was not too comfortable Not much food to choose from at lunch if you do not have all inclusive. Breakfast was not that good, good o milette, too much white bread and pastry.
The staff in the lobby and breakfast was helpful welcoming but not at the bar by the pool. Animtation team was brilliant. Clean rooms. Very good for families, swimming pools good. Plenty of sunbeds.
Stayed in April 2023
Reviewed: April 27, 2023
Sloter
SingaporeNo problem
Good i like it
Stayed in April 2023
Reviewed: April 23, 2023
Geraldine
United Kingdomfood was same same
Stayed in April 2023
Reviewed: April 20, 2023
Karen
United KingdomOnly a couple of small gripes. 1. Some activities like beer pong should be just over 14's. The kids made it slow. 2. Water polo should be on everyday, it was such good fun. 3. The grounds need a bit of TLC in places.
The rooms are well appointed, modern and very clean. Beds are super comfortable, and I'm pretty sure they are larger singles than what we have in the UK. The animation team were great, huge shout out to Luca, Erica, and Jack. They were so friendly and worked really hard to get everyone involved. Loved the water polo, the water bikes, feench bowls, and the sangria demonstration was fab! The breakfast was really good. Always lots of choice, clean and Staff were super efficient and friendly.
Stayed in April 2023
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