Plaza Luis Balerdi, 2, 31290 Galdeano, Spain
#2 of 3 hotels in Galdeano
Guests' ChoiceBased on 96 hotel reviews
8.2Cleanliness
8.9
Comfort
8.7
Location
8.5
Facilities
8.1
Staff
7.9
Value for money
8.6
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2024
Ann
United KingdomOn arrival there was a keypad to open the door. No staff until next morning . It seemed very unused.
The building is beautiful with lovely views.
Stayed in August 2024
Reviewed: 14 August 2024
Aitana
SpainWe didn't have AC in our room although the temperature was cool at night (August) and there was a big fan for the hot hours during the day that we spent in the room.
The surroundings and beautiful landscape. It was really peaceful. Bathroom and room very clean. Big double bed.
Stayed in August 2024
Reviewed: 12 August 2024
Toni
SpainThe location: Nothing around, next to the graveyard. No staff at all.
The building.
Stayed in August 2024
Reviewed: 13 July 2024
Eduardo
United KingdomNot so many options for breakfast but we did manage as well.
We spent 3 nights at this hotel and everything went great for us. The building is stunning and the views were amazing!! There is a gorgeous bell tower right next to the hotel which brings loads of birds around it. The rooms were very spacious and fresh even though there is no Air con. Mariana, the only staff at the hotel, was splendid and so helpful with our coffee in the morning, information of the areas and suggesting places to visit. Location was perfect for us, as it is in the middle of the Arbasia National park, Pamplona & Logroño!! We made the most of our time in the area… the kids and the dog loved swimming in the river nearby !!
Stayed in July 2024
Reviewed: 11 July 2024
Jennifer
SpainIt is quite remote and felt odd that there is no staff around except in the morning. So in the afternoon and evening it feels abandoned. The facilities/decor were not very stylish.
Very peaceful location with beautiful views. Rooms were large and spacious and clean and comfortable. And it is good value for the price.
Stayed in July 2024
Reviewed: 27 June 2024
Bill
United KingdomShame no food/bar open in the village so bring a picnic and if someone there to greet could have been good, I guess...
Amazing place and fabulous views all around. With only morning staff on our visit we had the run of the whole castle/monastery(?) when we arrived and for us with a dog was perfect, though some may find it a bit odd there are no staff around. The place is immaculate. Quite extraordinary but in a really good way.
Stayed in June 2024
Reviewed: 17 June 2024
Andrew
United KingdomNo staff at all, very odd. No shops or restaurants so go prepared
Amazing building, immaculate and very well maintained to a high standard
Stayed in June 2024
Reviewed: 14 June 2024
Howard
United StatesLike staying at the hotel in themovie The Shining - no staff and no light until you enter a space. This hotel could be a true destination If only they offered some services - which they don't- you're pretty much on your own!
View and luxury accommodation
Stayed in June 2024
Reviewed: 22 April 2024
Amanda
FranceRestaurant wasn’t open.
The setting was spectacular and the building clean.
Stayed in April 2024
Reviewed: 1 April 2024
Ioana
United KingdomLocation, cleanliness, silence, bed comfort, kindness of the host
Stayed in March 2024
Reviewed: 24 September 2023
Adinda
GermanySome minor details could be fixed in the room. E.g., some lamps were broken in the bathroom and the big light in the bedroom would only go out completely if you took out the hotel keycard (we used keys for the doors) which we found out by ourselves.
Beautiful location/establishment, private atmosphere, clean, spacious rooms that offered everything you need. Good value for money. Staff was not there during our stay, but we got clear instructions regarding checking in.
Stayed in September 2023
Reviewed: 9 August 2023
Federico
SpainThere is no ac nor staff
It is really nice old castle
Stayed in August 2023
Reviewed: 4 August 2023
Alicia
SpainProbably the worst was the neighbours, who blamed the doors continuously. It was quite windy also, so maybe that was the reason.
Location is superb. Also staff is really friendly. Room was huge, there was plenty of space over there, and the views were stunning. Checking was "online", as I arrived later than expected, but went super smoothly.
Stayed in August 2023
Reviewed: 19 June 2023
Robert
AustraliaNo proper fridge Poor breakfast options No fly screens and heaps of flies No air conditioning
Peacefull Great staff
Stayed in June 2023
Reviewed: 8 May 2023
Gareth
IrelandThere are no staff there at check in time, codes given to enter(no problem). There are no places to eat or drink within 5km and the room had no coffee/tea facility, so need to be prepared for that
Beautiful location and very well converted old Palace. Staff friendly when there
Stayed in May 2023
Reviewed: 9 September 2022
Michael
United Kingdomcould have done with kettle and tea and coffee as bar etc shut at 1800 when the reception also shuts
clean spacious rooms
Stayed in September 2022
Reviewed: 1 September 2022
Trevor
United KingdomThere was no evening service
Beautiful remote village location, manor style
Stayed in September 2022
Reviewed: 14 August 2022
Marco
FranceWe could understand the Covid rules but , at least to find a bottle of water in the room should be possible consider there was no other way to get a simple drop of drinking water in the hotel ( bar and restaurant closed for Covid rules )
nice location and premises
Stayed in August 2022
Reviewed: 5 July 2022
Nick
United KingdomLimited bar that closed at 8pm. No food in the village in the evening, nor in the hotel. Breakfast - one slice of toast and a coffee! I guess the hotel is running on a skeleton staff. A sandwich and a big bottle of beer would have made all the difference.
Beautiful location and building. Room comfortable. Great views. Worth it for the location and views.
Stayed in July 2022
Reviewed: 30 June 2022
Robert
United KingdomNo food onsite, so had to travel out of the village to eat
Staff were very helpful
Stayed in June 2022
Reviewed: 24 June 2022
Marta
SpainIt does not have air conditioning and it was very hot at the time. It would be lovely if they would open the resuaurant because there is nowhere in the area to eat.
The hotel is in a wonderful location and is a beautiful building. Mariana the lady that runs the hotel is lovely and very accommodating, she made sure we had the right room for two adults and two kids.
Stayed in June 2022
Reviewed: 21 June 2022
Neil
United Kingdombar & restaurant closed
Location excellent
Stayed in June 2022
Reviewed: 13 June 2022
Lisa
United KingdomLack of welcome, no staff at all. Nowhere to eat. A long distance from finding food.
This is a lovely place, however has no restaurant, no bar. No staff on site. For the money, have stayed in better.
Stayed in May 2022
Reviewed: 13 June 2022
Ekaterina
RussiaWe can’t sleep! Another guests had their party under our windows and were too loud and too late, then there’s not a conditioner and we have to open windows and all night we were listening to crazy frogs and finally early in the morning the dog was whining in the next room. We made so long way for silent but we didn’t had it. It can be great to have a kettle in the room, because it’s a long way to get it, but there isn’t any restaurant in hotel or near it.
It’s a beautiful house in wonderful place. We see staff only in the morning and they are good. We don’t eat a lot so a cup of coffee with croissant for person was ok for us, coffee and croissants were very good, the views outside were excellent, so it was very good time. Big free car parking It’s was very clean everywhere Nice room
Stayed in June 2022
Barcelona, Spain
Hamilton, New Zealand
Kielce, Poland
Cholet, France
Volgograd, Russia
Polonnaruwa, Sri Lanka
Rui Vaz, Cape Verde
Trapani, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content