Areiltza Doktorearen Zumarkalea 58, Bajo, 48010 Bilbao, Spain
#50 of 63 hotels in Bilbao
Guests' ChoiceBased on 956 hostel reviews
7.6Cleanliness
7.8
Comfort
7.6
Location
8.8
Facilities
7.7
Staff
9.2
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 30 March 2024
Fajarit
SpainWell organized and clean, staff is so accommodating and well oriented
Stayed in March 2024
Reviewed: 22 March 2024
Peter
IrelandThe problem was that at night there was constant sound from the ventilation system. This cannot be avoided with so many people being close together.
It was a very friendly and cooperative environment and I met very nice people. The staff were excellent and welcomed me very well. Thank you. The place was clean and tidy.
Stayed in March 2024
Reviewed: 21 March 2024
Johnny
United StatesI hated that the water usage was not too sustainable. When you turn on the water to wash hand or get some water, it stays on 20s! So much waste. Note that there are 2 bathroom stalls and 3 showers, so it can be all packed. Also you need to have to carry 2 cards - one to enter the premises and the other for your locker and your cabin. Why can’t there be one? I get that this is a capsule hotel so I did not expect much space, but the cabin itself felt a bit hot and then cold at times. I don’t believe we could have controlled it.
The staff who worked here were fantastic. I want to give them a huge shoutout. The first night I missed check in time, even though they stayed a bit later hoping that I’d make it. They checked in on me and made sure that I was not a no show and that I could come in the morning since I booked for 2 nights Also they tried to help me find a place to exchange currency. I learned you needed a bank account at the banks before you can do any exchange. The pods felt very futuristic, and I’m not sure I have done anything like this in Europe. I have in Asia. I overall enjoyed the experience
Stayed in March 2024
Reviewed: 20 March 2024
Adriano
BrazilCapsules hostels are always a bit disturbing, due the space limitations. You have to organize himself very well, because it's a another logic.
Well, it's a capsule hotel, which I always find a bit uncomfortable. But it's a worthwhile, the price is excellent. If you don't mind about a capsule hostel, it's a good option.
Stayed in March 2024
Reviewed: 8 March 2024
Michael
PortugalNothing
Good price. Good location. Excellent staff.
Stayed in March 2024
Reviewed: 5 March 2024
Corinna
SpainThe mattress was horrible. It must have been very old and/or very bad quality because there was a huge hole in the middle. Lying down you could feel the surface below and trying to move to one side didn’t work because of the limited space and you’d roll just back to the center. Also the control panel didn’t work. You could only adjust the light. There was no space to dry your wet towel after showering. I found an eyeliner and dust balls next to the mattress. The trash bins next to the toilets are broken, so they just keep it without the lit and the walls are just covered with adhesive film sticker. Apart from that the cleanliness was acceptable. I think the idea of a hostel with these cabins is great, but you can’t neglect the maintenance this far. Really a pity.
The Location was good. 15 minutes walking distance to the Guggenheim Museum, only 5 minutes to the venue where I attended an event, 10 minutes to the bus terminal. Good choice of nearby taverns. The staff were very friendly and helpful. There are 3 showers, all with a dry dressing area. The shower gel smells nice. There is a kitchenette but I didn’t make use of it. I liked the idea of trying out sleeping in a cabin.
Stayed in February 2024
Reviewed: 4 March 2024
Arno-pascal
GermanyYou hear EVERY noise, people entering/leaving the sleep hall, lockers opened/closed, people talking/laughing etc.
Cool & futuristic design, comfortable (and even relatively spacious) capsule.
Stayed in March 2024
Reviewed: 23 February 2024
Alejandro
Spain1. The mattress of bed 16 (dont know the other ones but i guess all of them are the same) was very bad quality. The central part of it is so soft, you are like sleeping in a hole. You can even feel the metal bars under the mattress. Apart from that, everything perfekt, but that's so important... 3. Lights of the capsel are very shiny and i mean the one you can not put off (little blue and red lights in the electric bar) 2. Check in before 00.00 should be warned in capital leters. I almost couldnt check in because the delay of my flight. Luckly the guy in the reception waited till 00.15 for my arrival, but 10 minutes more and i couldnt have checked in...
Everything
Stayed in February 2024
Reviewed: 23 February 2024
Taylan
NetherlandsCommon area is a little bit small or not seperated which we believe it is required for that kind of place. Also, hair dryer was missing but it would be very nice to have it here.
Location, great value for the money, very kind and helpful staff, wending machine and kitchen
Stayed in February 2024
Reviewed: 7 February 2024
Ilia
SpainVery dented mattress. Only 2 sinks for 50 capsules.
Stayed in February 2024
Reviewed: 18 January 2024
Ildikó
SpainWe came here to have a rest, take advantage of the television and just watch something in bed but it was not working properly with the bluetooth device (it's forbidden to listen to it without headphones). After trying many times, eventually it worked but we have no idea how haha. It was just an annoying little thing but one positive thing after all, that the receptionist helped us very kindly to solve it :)
It seems a very responsible place, it has its rules to keep everything under control and apparently it works! The style of the place is really special, very futuristic, great experience. I definitely appreciate that they respect and keep in mind those people who wants to rest and keep the area of the capsules peaceful and quiet. The receptionist was helpful and well-prepared, explained everything very well. In the common places, especially in the kitchen there's a great equipment, fridge, freezer, water-boiler, cutlery, seasonings, sauces.. I was truly impressed.
Stayed in January 2024
Reviewed: 21 December 2023
Rebecca
SpainEasy access, comfortable
Stayed in December 2023
Reviewed: 20 December 2023
Daniel
SpainIt was a bit cold during the night
Location and friendly staff
Stayed in December 2023
Reviewed: 11 December 2023
Timothe
FranceI bought assurance for cancel or change the date but when I was in the hotel I try to cancel 2 days because I reserved for 4 days but they told me you didn't have assurance but before travelling I already bought. It's strange 😔
Stayed in November 2023
Reviewed: 10 December 2023
Chrustová
DenmarkThe modern look and their emphasis on silence so you can get a good sleep any time of the day.
Stayed in December 2023
Reviewed: 8 December 2023
Aneta
PolandCould hear every noise during the night
Privacy
Stayed in November 2023
Reviewed: 15 November 2023
Timothy
United KingdomMy view is that there is an issue with: 1. Where to hang wet towels after use and 2. Where to hang wet raincoats and umbrellas. It would seem to me problematic to keep wet towels and / or clothing in the pud while sleeping. Nice accommodation idea, but some aspects need further attention.
General common area and seating I liked. Locker access was also to my liking.
Stayed in November 2023
Reviewed: 12 November 2023
Mariana
PortugalCommon areas, especially bathrooms and showers, should be cleaner. Also, the access to the bathrooms doesn't offer much privacy, as there is a lot of exposure to the common area/reception/exterior entrance.
Easy check in, good location, very friendly and kind reception staff, clean capsule, in excellent condition and comfortable.
Stayed in November 2023
Reviewed: 9 November 2023
Silvie
Czech Republic- common areas, especially bathroom, could be cleaner - the temperature in the locker room was much lower than in the rest of the hotel which was not very comfortable - this is not really fault of the hotel but more of the guests that were inconsiderate and sometimes there was too much noise in the capsule area as they were speaking loudly or opening the capsules in a very noisy way in the middle of the night - would appreciate some better area to hang the towels, as in the capsule there is not much space and also the towels are too big so they are hanging crumpled and cannot dry completely
- very friendly and helpful stuff - good price - the showers were very spacious, appreciated that the shower itself was divided from the "pre-shower" area by glass and there was a stool to put your stuff
Stayed in October 2023
Reviewed: 8 November 2023
Rob
United KingdomYou could hear quite some noise from outside the capsule And the panel to charge and illuminate the capsule was not working as expected which made it a bit tricky to sleep with the lights on and charge the phones.
It was an experience unique and very different from all the ones I had in previous hotels or hostels. The place was very central and everything was very clean and tidy around the beds and bathrooms.
Stayed in October 2023
Reviewed: 7 November 2023
Oleksandr
Ukrainedoors squeak, some things need updating
interesting place. convenient location. nice bed linen and towels
Stayed in October 2023
Reviewed: 5 November 2023
Josephine
United StatesThe pods are not very quiet, and it’s also not dark in the pod even with the lights turned off inside. There are very bright blue lights inside that do not turn off. I would recommend to bring ear plugs and a sleep mask.
It’s near a metro station and the bus station. It’s a cool concept for pods. Comfortable bed
Stayed in November 2023
Reviewed: 5 November 2023
Judyta
AustriaMattress not very comfortable
Atmosphere, future feeling, design, very quiet and clean
Stayed in November 2023
Reviewed: 29 October 2023
Gloria
SpainIf you have flight delay and can't get to the place on time before 12 am you won't be able to get in.
Stayed in October 2023
Reviewed: 28 October 2023
Dimoska
North MacedoniaAt first glance, you expect real futurism because of how it looks and it's definitely clean, but then reality hits, and some things are not in mint condition, which is somewhat normal after so much use.
The futuristic look of it was incredible, and it was a space-themed capsule that was really affordable. An experience that is definitely a must and the booking can be done very last minute due to availability. The staff was incredible and extremely helpful.
Stayed in July 2023
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