Beds was not changed evwryday with fresh towels.

Near shops

Stayed in May 2024

staff

we where recommended 2 rooms by you Booking.com that we used one !!!

Stayed in October 2023

rooms are basic it does not meet a 4 star hotel in my opinion, breakfast room felt like a large cafeteria, not a 4 star hotel

room overlooked the pool area,

Stayed in September 2023

The stafff not so friendly

The room very clean

Stayed in September 2023

Size and layouts of the pools, can't take any large floats I feel the images provided online are a bit cat fishy , there isn't alot of space around the main pool for sun loungers , and is a constant battle to get a free one. I do wish hotels would send staff round to clear unused beds themselves to free up space for people itching to use this area with their kids. Rather then letting the guests fight it out for themselves. Food was very repetitive, not as much options as to what I'm used to seeing in your standard 4* Hotel, although the food there was to a good standard, just a lil boring.

The view from my 5th floor balcony. The pool bar staff for making the drinks nice and strong when asked. The lifeguards for being extra vigilant.

Stayed in August 2023

They need more people cleaning around the pool areas because the guests are dirty. Its more a 3 star not 4. For the kids it is great. A hotel for children not to relax or 09

The kids pool and slides.

Stayed in June 2023

Great room with plenty of space for my bike. (We were there for Ironman Barcelona.) Staff were very friendly and helpful. The breakfast was fantastic, plenty of choice and it's your own fault if you leave hungry! We used the restaurant twice for an evening meal and at 12 Euros was a steal for what was on offer. Not the place for a romantic meal for two but served us really well.

Stayed in October 2022

food was okay. not great. might have been as we was staying just before it closed for the season. pool was super cold too

rooms were clean and friendly staff

Stayed in October 2022

assistance getting a taxi. staff not informative or helpful.

room

Stayed in October 2022

The cleaning ladies on the 7th floor weren't nice. They didn't even say hola or hello, and just wanted us out of the room quickly. After this, we had to ask for new towels from the reception, since the cleaning ladies had taken the old ones, but not given us new ones, and this happened 2 days in a row. It's like they were angry at us for some reason. Would think that we as guests decide when we leave the room so they can clean etc. The water temperature in the shower changed a lot. Way too hot or a bit cold.

Good location, balcony was nice. Also the guy at the reception was friendly and helpful.

Stayed in October 2022

aircondition not worked good..

view from balcony...and pool enjoing

Stayed in August 2022

I made a reservation in booking and paid for three adults and three children and when I arrived at the hotel they forced me to pay more on the pretext that I had not booked for my three children with us

It's ok

Stayed in August 2022

The location isn't too bad, not on a beach but its only 15 mins walk away. No views at all, it's in the middle of the street. Sun bed scramble wasn't too bad, as it was September, but the usual towel reserving went on.if you could be bothered. 50 sunbeds for 300 guests, it's never going to work. Good for kids, but nothing really for teenagers.

The hotel was very good, not exceptional, but very good. Everything I needed was there. Rooms large enough, clean enough with all that was really needed. Excellent shower, in the ensuite. Wish I could have had tea making facilities in the room, my only down point. The food was absolutely fine. Reviews on here saying the food was awful? Not my take on it at all. Plenty of salad, veg, meats, cheeses and always some meat based meals along with the usual carbs/chips/pasta/bread. Drinks such as beer/wine and carbonated pops were a bit of a pain, just one member of staff serving a few hundred people, so there was always a queue. Don't see why this can't be help yourself at meal times. Food hall was clean and overall efficient. Pools were adequate for the kids to be happy all day. Slides were good fun and the pool bar was fine. Usual snacks, burgers, chips, hotdogs, slushies, beer, cocktails. Bit of a wait sometimes, overall, good.

Stayed in September 2022

The food was very repetitive

Hotel was clean the rooms were lovely.

Stayed in September 2022

service is minimum food is very average facilities are a bit poor

price is reasonable room was clean

Stayed in September 2022

noise and dirt

breakfast and kids pool

Stayed in August 2022

The pool was lovely but there is a lack of space around the pool and sunloungers. Unless you are down there at 9am when the pool opens there are no sunloungers.

The hotel was lovely, clean, staff were very helpful, breakfast had plenty of choice, not to far from the beach. We were only B&B so we didnt use the entertainment as we went out for dinner.

Stayed in August 2022

there were too many people for the size of the swimming pool - shortage of sun beds only 2 lifts to service all floors not enough spaces in car park and we struggled to find parking for our first day as we weren’t allowed to book the main entertainment lounge was poor with small stage and limited vision due to columns in the room

immaculately clean and friendly staff - rooms a good size and very good bathrooms the daytime snacks were good and readily available and the staff were very pleasant and patient the kids love the slides good size balcony’s in the rooms

Stayed in August 2022

Only x2 lift

Staff are excellent.

Stayed in June 2022

too many people, the pools were full and are too small

activities for kids, good bedroom and good food.

Stayed in July 2022

Lift was too slow and swimming pool is too small

Stayed in July 2022

The food

Stayed in July 2022

The rooms weren’t very clean.

The splash pool was fantastic for my 2 year old. the hotel was relatively new. The buffet was perfect for kids.

Stayed in June 2022

Need to find a way not to use throw away plastic cups. Its really not good for the environment.

The hotel is really clean and the staff were helpful..

Stayed in June 2022