Ciudadela, 24, 30203 Cartagena, Spain
#10 of 16 hotels in Cartagena
Guests' ChoiceBased on 255 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
7.0
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Alexander
SpainNo restaurant and the bar was closed.
The clean and spacious room. As always in the NH is stayed in.
Stayed in June 2024
Reviewed: 7 June 2024
Gerry
SpainA little bit too far out from the centre of town .. right in the middle of mainly a residential area.. which was a bit scruffy Lovely Chinese restaurant around the corner though
Beautiful hotel/ lovely room/ great breakfast/ lovely staff
Stayed in June 2024
Reviewed: 25 May 2024
Kwan
Hong KongOverall it is not up to NH Collection standard. Towel was light grey and floor board buckled probably due to earlier water damage
Good location and easy to get to
Stayed in May 2024
Reviewed: 24 May 2024
Monojit
United KingdomVery strange bathroom with the sink set a long way from the soap dispenser and shaving mirror.
Large & comfortable room, and very helpful staff. Plenty of free on-street parking. Very good value.
Stayed in May 2024
Reviewed: 22 May 2024
Julie
United KingdomOn this one occasion only, the breakfast experience was very different. There were celebrations taking place in the Hotel, so our buffet style breakfast was available in a windowless meeting room below the reception level. The available hot food was sparse as was the hot milk for drinks and it all took some time to be replenished, probably because the kitchen was not directly accessible. The breakfast food was not disastrous but did not meet its usual high standard of presentation or location. Had this been a first visit I would question whether to book breakfast again.
Excellent receptionist, Jorges was very welcoming, informative and efficient. He was good at his job and clearly wanted us to be happy with our stay! The room, as always, was smart, comfortable and clean with tea & coffee making facilities. It was quiet and relaxing, with a bathroom that had a powerful shower with good hot water supply…..the toiletries etc are ideal.
Stayed in May 2024
Reviewed: 20 May 2024
Leanne
AustraliaEverything was fine.
The staff at NH Campo Cartagena were all absolutely customer focused and delightful. The hotel is easy to find and has ample free street parking around it, and 2 large supermarkets within a few minutes walk. The room was comfortable, clean and spacious. As Cartagena is a relatively small town, the hotel ideally located to just go out and wander around the Old Town area. We enjoyed our stay and I have no qualms in recommending it to others.
Stayed in May 2024
Reviewed: 24 April 2024
Daniel
United Kingdomlocation
Breakfast Parking space availability
Stayed in March 2024
Reviewed: 6 April 2024
John
AustraliaEvery chair was child sized, even in the breakfast room. I don’t get it, there’s even a tiny stool in the bathroom, Spaniards aren’t midgets, why?
Modern hotel with good facilities, helpful staff and free parking
Stayed in April 2024
Reviewed: 30 March 2024
Briana
United StatesAir conditioning did not work
Staff, room
Stayed in March 2024
Reviewed: 22 March 2024
Redzuan
MalaysiaNil
Good location.. near to merchant
Stayed in February 2024
Reviewed: 21 March 2024
Testa
SpainNeighborhood felt a bit unsafe and soundings were dirty and run down
Friendly staff, clean facility
Stayed in March 2024
Reviewed: 9 March 2024
Gregory
SpainExternal noise. Fridge not working.
Breakfast! Friendly staff.
Stayed in March 2024
Reviewed: 2 March 2024
Jacqueline
FranceDidn't stay for breakfast. Hotel was surrounded by open space and building work. Short walk to the marina and town. Free parking on the road next to the hotel.
Stayed in March 2024
Reviewed: 17 February 2024
Richard
United KingdomBit noisy at night as near Mercadona and a lorry was unloading the night we were there. However, we have stayed previously without a noise problem. Wouldn’t put us off staying there again as everything else very good.
Excellent breakfast, plenty to choose from. Lovely room with good bathroom with a bath. Staff very friendly.
Stayed in February 2024
Reviewed: 5 February 2024
Jo
United KingdomNo tea and coffee facilities in the room.
Nice clean hotel. Good breakfast. Friendly staff. I travelled for a medical emergency, and the hotel was just 10 minutes walk to the hospital.
Stayed in January 2024
Reviewed: 4 February 2024
John
SpainNo bar or restaurant at the weekends
Good location away from busy areas
Stayed in January 2024
Reviewed: 19 January 2024
Jakub
PolandSome people at restaurant don't speak English, it was a bit difficult to communicate but they were very polite anyway
Rooms cleaning every day, Very nice and helpful people working at hotel , good breakfast and really good dinners
Stayed in January 2024
Reviewed: 3 January 2024
Debbie
United Kingdomall ok but expensive breakfast
clean and tidy, nice toiletries and nice big towels.
Stayed in December 2023
Reviewed: 20 December 2023
Matthew
United KingdomThe pillows were awful, so bad it was laughable.
Price, friendly staff
Stayed in December 2023
Reviewed: 17 December 2023
Glyn
United KingdomIt’s not the best tourist location and it’s best left at that!
A pleasant and clean hotel, but out of town and not the best choice for Cartagena. Parking is in a locked compound attached to the building and charged at €10 a day
Stayed in December 2023
Reviewed: 11 December 2023
Manuel
SpainComfortable bed
Stayed in December 2023
Reviewed: 7 November 2023
Michael
IrelandThere was a €10 charge to park in the hotel car park but it was free to leave your car on the street.
The staff were very helpful and friendly, the breakfast was excellent with plenty of food and plenty of choices, the room was very nice and bed very comfortable.
Stayed in November 2023
Reviewed: 7 November 2023
Yosenell
NetherlandsBreakfast comparatively costly.
Parking outside ample . Mercadona opposite. Bright modern. Good beds . Outside busy center only 10 minutes by car.
Stayed in November 2023
Reviewed: 23 October 2023
Lucie
United KingdomThe bathroom is nice but we found hair and dead bugs in the bath… the location is not ideal if you don’t have a car and the neighbourhood doesn’t look too friendly.
The staff was really welcoming and helpful as we checked in really late. The room is fully equipped and modern, with a comfortable bedding.
Stayed in September 2023
Bormio, Italy
Cancún, Mexico
Urgnano, Italy
Siboya, Thailand
Cagliari, Italy
Opatija, Croatia
Broken Bow, USA
Cabanas de Tavira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content