Replanells, 12-14, 43840 Salou, Spain
#30 of 62 hotels in Salou
Guests' ChoiceBased on 253 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
8.1
Free WiFi
6.9
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End of dialog contentReviewed: 22 June 2024
Steven
United KingdomSunbeds around pool not set out correctly no one challenging towel reservations
Location was great views were amazing
Stayed in June 2024
Reviewed: 21 June 2024
Nelly
FranceLa situation, la gentillesse du personnel
Stayed in June 2024
Reviewed: 8 June 2024
Spartaks
Latvia- food was the same every day - inside pool you have to pay extra 7€ every time - kids club working few hours a day - at lunch and dinner you have to buy even water if you don’t have all inclusive
+ beach 5minutes walking away + nice sea view + at breakfast man cooking fresh omelette and eggs
Stayed in June 2024
Reviewed: 8 June 2024
Evgeny
BelgiumSome porridge or gruel for breakfast would be welcome. And better coffee (more "no sugar" options).
Stayed in June 2024
Reviewed: 22 May 2024
Elaine
IrelandLocation, its a 10-15euro taxi to salou, and if not all inclusive there is no restaurant or bars nearby
Beautiful clean hotel, with great variety of food
Stayed in May 2024
Reviewed: 12 May 2024
Victoria
United KingdomNo kettle in room which was disappointing. Not very central to restaurants etc . Had to get taxi everywhere
Little beach walking distance . The view was amazing from hotel Most of staff friendly . English very poor
Stayed in May 2024
Reviewed: 8 May 2024
M
Spainestà complicado aparcar
Las vistas son expectaculares.
Stayed in May 2024
Reviewed: 25 October 2023
Elaine
AustraliaSee above.
Myself & six family members recently stayed at the Best Negresco & we had a wonderful time. The location was great. The sea view from the hotel & pool was fabulous, with amazing sunsets. The food was good and the chefs who cooked the food were great. Ismael & Alba provided excellent service in the restaurant. The bar staff during the day and night were excellent. They helped to make the holiday special. David, Antonio, Jose, Damaris, Eric & Alejandro deserve special recognition for their excellent customer service. They worked so hard, were understaffed and always had a smile on their face. The drinks were of very good quality. You could not fault them. Also a special mention to Bea, Sebas & Mae…..they were such great entertainers & also made our holiday extra special. They were very friendly & worked hard to include everyone & make it a fun evening. The quality of the entertainment in the bar was great & for the first time ever, we all stayed in the Hotel every night. Bingo, dancing, music…we loved how it was so varied & not typically English. The room had all you needed, our sea view was well worth the extra money. The lady who serviced our room, 1227, was excellent. The towels were the only thing that let the room down. They were very old, looked dirty and marked at times. The reception guy in the evening was very helpful and always had a smile on his face. The daytime receptionist were not so. As they are the first people you meet, they did not give the hotel a good impression. Unfortunately, four out of seven had a virus and were quite sick for a couple of days. When I advised one of the day receptionist, she was not concerned and said to wait until 10am for some bottled water for my family!!! I understand it was not the hotels fault but receptionist could have been more helpful. Jet2 rang a couple of times to see if everyone was ok, which was great.
Stayed in September 2023
Reviewed: 6 October 2023
Keith
United Kingdomnothing
all of it
Stayed in October 2023
Reviewed: 6 October 2023
Andrey
GermanyOpen at last the gate between swimming pool and beach! Corona is already over! If you wish to restrict the area, just set the card-locker like in the hotel rooms. Wi-fi needs improvement.
The hotel stays at the cape with few steps from pool bringing to the beach. Rooms provide a wonderfull sea view. Staff is very nice and helpfull. Bus stop in few minutes walk provides connection with everything. Meal is good. We were here many times and hope to return.
Stayed in October 2023
Reviewed: 6 October 2023
Mirjana
SerbiaWifi is not on the level of all othe services of this Hotel. Each floor should have a separate wifi server so that guests have no problems. The best receiving signal is at the reception. We had situation of non being able to make a call, just to text. During dinner for deserts we did not once have ice cream made by the chef, although variety of the sweets was fine, we expect to have made ice cream as option at least in 3 -4 flavours.
Excellent hotel, very spacious room with good size terrace, wide variety of food for breakfast and dinner. We hade great view. Due to location of the Hotel highly recommend to reserve either B+D or all inclusive. The pool with perfect view and beautiful terrace in the morning to have breakfast while Nataly is serving you (while you enjoy morning coffee on the terrace). Special thanks to Nataly. Although we did not use pool during our stay much , because we were in love with the beaches nearby,it was always crowded. Through walk path beaches are connected to other beaches nearby. No to be missed. Take a walk, enjoy. .... Staff that cleans the room are very detail and we enjoyed our stay. The food is great and tasty and the chef made some great see food during our stay.
Stayed in September 2023
Reviewed: 4 October 2023
Mario
Spainonly one thing. the towels were clean, but due to overuse and continuous washing the all looked rather grey instead of white.
location, facilities, food, drink, staff friendliness, entertainment
Stayed in September 2023
Reviewed: 17 September 2023
Ashiq
AustriaPoor insulation. You hear noise till late night from guests partying.
The staff was very professional and friendly. The food choice was good. The view was fantastic.
Stayed in September 2023
Reviewed: 12 September 2023
Stephanie
United KingdomWe had breakfast included and it wasn't great. The coffee is horrible.
The rooms and the views were beautiful. The access to the beach was great.
Stayed in August 2023
Reviewed: 1 September 2023
Deb
United KingdomTables in restaurant too crammed together with no spaces between to walk
Location
Stayed in August 2023
Reviewed: 30 August 2023
Joginder
United KingdomThe pool wasn't clean. There was hair and spit floating on the surface of the water on more than one occasion.
Kids club and gym were good.
Stayed in August 2023
Reviewed: 27 August 2023
Bernie
IrelandNothing.
So clean. Beautiful location. Really comfortable beds.
Stayed in July 2023
Reviewed: 23 August 2023
Phuong
Czech RepublicWe booked 2 rooms (2 adults) and 1 room (2 adults + 2 children). Although we wrote a letter to inform the hotel in advance, when we came to check in, the receptionist still said that we only have 1 room (1 adult); 1 room (2 adults) and 1 room (2 adults + 1 child). We arrived after a long journey very tired after more than 1 hour still no check in. The receptionist said they didn't know, had to call Booking themselves. We were unable to contact Booking.com to resolve the issue. After arguing with the front desk staff for a long time, they also agreed to let 8 people check in. Room for 2 adults + 2 children only 2 single beds, it's terrible!!!
Location of the hotel; staff
Stayed in August 2023
Reviewed: 20 August 2023
Claire
United KingdomOn the outskirts of town taxi needed to go into town
Good hotel , great views, food good every night different and lots of choice, entertainment in the evening also
Stayed in July 2023
Reviewed: 14 August 2023
Rigan
United KingdomThe size of the pool and the surrounding space is not adequate.
The hotel is in a great position.
Stayed in July 2023
Reviewed: 14 August 2023
Mireia
SpainAmazing view in Cap Salou. Food is also excellent.
Stayed in August 2023
Reviewed: 6 August 2023
Mihai
United KingdomDirty towels, looked over used. The food was the same almost everyday, no taste, nothing properly made.
The view from the hotel.
Stayed in August 2023
Reviewed: 4 August 2023
Margaret
United KingdomThere is no English tea but fortunately I took my own tea bags.
We booked bed and breakfast only. There was plenty of choice. Hotel restaurants are always hectic when if is self service but it was OK.
Stayed in August 2023
Reviewed: 1 August 2023
Loretta
United KingdomWould have been nice to have been able to have got a cup of tea as found this difficult, especially as we did not have breakfast and dinner included in our stay as we preferred to eat out.
Hotel room and swimming pool were very clean.
Stayed in August 2023
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