Lobby

Room and pool

Stayed in April 2024

We liked everything!

Amazing breakfast. We had an early morning train we needed to get on. The reception staff was kind enough to pack picnic boxes for us as we were going to miss breakfast. The boxes were ready for pick up early morning at the reception. This gesture was much appreciated.

Stayed in April 2024

For a 5 star hotel you should be serving fresh orange juice. Coffee machines could be adjusted to get real cappucino or caffe au lait. When you serve grilled vegies or other things it needs to be warmer (I understand you don't want them to be to dry but other hotels balance better the temperature). Also we didn't get the access to the internal swiming pool while the external is free but unusable when we have very cold weather. You should offer this as an extra when it's very cold. It's a pitty that hotels like yours don't have tickets for Alhambra any more and I had to pay to an agency 110 Euros for me and my wife (abuse and potential corruptive relationships between Alhambra and those "official" agencies)

Room, breakfast and bed were very good. Parking was very handy.

Stayed in May 2024

Nothing.

On arrival we were greeted with extremely welcoming staff and informed we had been chosen as VIP guests of the day.. What a great honour, which made us feel like customers are genuinely valued at the Barcelo.Most Hotels offer more or less the same facilities, but the level of genuine hospitality delivered by all the staff was exceptional.

Stayed in April 2024

The toilet should be renovated

Breakfast, EV charging, bed size

Stayed in April 2024

Nothing

Hotel is a good 4 Star, its location is excellent with a 15 minute walk into the centre. For me the parking was excellent with a 2.4 height so perfect if travelling in a van! Breakfast was excellent, great choice

Stayed in April 2024

Good access by car

Stayed in March 2024

For the first time we have a complaint about the bed. We had a double bed which made a lot of noise and apart from that if either myself or my husband moved, the other person felt it. We both didn´t sleep well. In May we are back in Granada but this time I will consider booking another hotel.

We have stayed here now several times as the hotel has a great location to visit the city. The reception at the hotel always is very welcoming and they offer a parking space for 18€ a day at the hotel itself. This time we didn´t have breakfast as we left early to go skiing at Sierra Nevada, but we have had it on other occasions and I can only recommend it.

Stayed in April 2024

We both thought the bath tub/shower difficult to get into and dangerous because it was so slippery. Maybe a rubber mat would help.

Staff very helpful, breakfast good value.

Stayed in March 2024

Large bed and large bathroom

Stayed in March 2024

Bar food seemed preprepared and reheated

First class service Well appointed. Excellent staff Super breakfast

Stayed in March 2024

A little far from city centre

Plenty of space and comfort

Stayed in March 2024

The area is a little dull and it's quite a taxi ride into town.

This is a comfortable if somewhat corporate hotel on the outskirts of town. It has its own underground parking (@18 eur per night) The reception staff are very friendly and helpful.

Stayed in February 2024

Close to city centre and nice and quiet

Lovely location

Stayed in February 2024

Rooms were far too warm and the AC was not blowing cold air. Opened the window but ridiculously noisy with night club opposite. Breakfast was not up to 5 star standard. The hot food was all stone cold. No big plates.

Good location close to ring road but walkable to city centre. Parking very easy. Staff very helpful and friendly. Room clean. Nice bar.

Stayed in January 2024

Top quality, central location.

Stayed in January 2024

I found everything to be very good.

Arrived at the hotel early for check in as our flight was a morning one. Only expected to drop our bags off, however our room was already ready and on arrival at the hotel we were informed we had received a complimentary upgrade that included a free gift and breakfast. The staff were super helpful and friendly and the breakfast was also very good. A bottle of champagne and a chocolate platter was delivered to our room free of charge which was super cool and appreciated & upon leaving we received a small gift bag so all in all a very good stay!

Stayed in January 2024

Big and comfortable in-door parking with the height, suitable for 4x4 cars with a ski rack.

Stayed in January 2024

The bar prices.

The breakfast was excellent and the rooms were excellent

Stayed in November 2023

The fact that there were complimentary water bottles only on arrival. We also stayed at other 5 star hotels and they offered us daily complimentary water bottles.

Everything was very good! The staff were friendly and helpful from the start and the superior double room we booked was spacious and comfortable. Breakfast was also great as there was a bit of everything and the chef was really kind.

Stayed in January 2024

Everything was very good.

Nice clean property with very responsive and caring staff. 😊❤️

Stayed in December 2023

Windows shutters are dusty.

Luxury Large Hotel, full of facilities, great Breakfast, service is 5 stars. Parking, and good location.

Stayed in December 2023

Beautiful hotel, I love everything

Stayed in December 2023

Lovely staff great location very modern and huge very comfortable bed

Stayed in December 2023