A clean friendly hotel. Great food.

Stayed in June 2024

Could hear people in the hallways if they were being loud but not an issue unless you need to sleep during the day. Towels didn't dry overnight but it didn't affect us as housekeeping changed the towels daily anyway.

Beautiful, spacious and clean room. Room, furnishings, appliances were all very new. Room lighting is superb, lots of options for mood lighting. Friendly staff. Wonderful facilities. Excellent location (directly opposite train station, but no noise pollution. And restaurants and beach are very close.) Easy to use safe.

Stayed in May 2024

No bad comment at all from my experience.

I loved Everything...the hotel was absolutely gorgeous, good food, lovely room and appliances, clean environment, lovely staff, close to the train station and beach. It was a good good stay.

Stayed in April 2024

You cannot fault anything

Very tidy clean friendly

Stayed in April 2024

Check out time. 10:00 doesn't't provide enough time to go back to the room and be ready as the breakfast time is up to 10:00

Quality of food is truly outstanding. Best of the best we have had in Spain. People in the restaurant are very hospitable, very organised, very hardworking and efficient (10/10). Very high standards of cleaning. Good size rooms and very good customer service. Highly recommended.

Stayed in November 2023

Sauna and insude pool were open till 07 pm.... this is totally inpractical as Sauna us good for evening not middle of the day wgen you are travelling

Localization, personel

Stayed in November 2023

The beds move about are are uncomfortable to sleep

It was quite and lovey pool was warm food was lovely nice

Stayed in October 2023

after the hotel changed the room everything was fine

The first room the hotel gave us was small, the balcony faced several air conditioners that blew warm air from the kitchen, so the balcony was absolutely useless, since it was impossible to go out there. The hotel kindly changed the room, at no extra charge, to a larger one on the 4th floor. this room was already nice and comfortable. we liked the food, the chefs at the hotel are excellent cooks.

Stayed in October 2023

Just one thing: rooms are very bad isolated, like your neighbors are in your room with you, so you can sleep only if your neighbors are sleeping too. The majority of guests are quite people, so it should not be a problem, but we had bad luck to have a room near noisy people. Hopefully, it does not happen often

Very kind staff, everything was perfect, great location

Stayed in October 2023

Very good location - 5min walk to the beach, train station on the other side of the road Pool size - good Food - excellent

Stayed in September 2023

All the staff were a credit to the hotel very friendly. The Food was exceptional and service fantastic. The entertainment and animation team very fun and super friendly.

Stayed in September 2023

Couldn’t fault it!

Staff were lovely, food was great, room was comfortable and clean.

Stayed in September 2023

Ok so the entertainment staff were great with the kids and l work with children so know the importance of keeping them happy but a zip wire over the pool and climbing a step ladder and jumping into the pool seemed outrageous but the kids loved it. It would be perfect if they had an area for just adults to relax but constraints on land would make it impossible. To be fair to the hotel ( when l complained as had a ball nearly take my nose off) they allowed us to use the indoor pool free of charge. I would return but probably a quieter time if possible. We preferred the discos inside the hotel. I personally wasn’t keen on the beach as it must of been jelly fish season so kept having to run out of the sea which was a shame but did enjoy the surrounding area.

Clean, rooms with a huge bathroom although it will be more perfect once the rooms are updated as decor old fashioned but beds are comfy and as stated super clean. Pool area is nice and we liked reserving a sun bed for one euro, well worth it but some days we took pot luck and still managed to get beds. Food is great, plenty of fish selection and fabulous pizzas. We enjoyed the omelette station and salad bar on a morning. Kitchen staff were lovely especially the guy who cooked fish/omelettes he was very happy and spoke good English. The only English in the hotel was quite daunting at first as we were not aware it is a mostly Dutch clientele but we soon got used to that as the people were quite friendly. The hotel reception were so kind when my son had a high temperature from heat stroke they couldn’t do enough to help. The cocktails are great.

Stayed in August 2023

We had only good surprises in the hotel ! Great food ! The mini Disco and shows during the night were excellent ! We had a Disney show where I didn't see so nice costumes out of Disney's would. The restaurant is fantastic too, with sea foods, pasta, pizza and a lot of ice cream ! The swimming pool is fantastic with a good animation during the full day.

Stayed in August 2023

Would suggest that the hotel provide a hoist at the pool for those with additional needs. Also some designated/reserved sun beds for those with mobility issues close to the pool would be very welcome.

Excellent hotel, room spacious and clean, brilliant breakfast choices and lots of activities provided for all. All of the staff were very friendly and helpful especially Didda who was extremely helpful in providing assistance to me and my family when organising day trips. One of my family is a wheelchair user so additional planning was required.

Stayed in August 2023

Only thing is that the rooms could do with a slight upgrade, but they were still clean and well looked after.

A brilliant hotel with friendly staff, delicious breakfast buffet and great facilities. The entertainment was excellent for kids and the pool really nice.

Stayed in July 2023

Noise control

Breakfast excellent

Stayed in August 2023

Sometimes there were ants in my room, but not a lot

Everything I can think of was amazing: staff, facilities, animation-team, etc

Stayed in July 2023

The glass bathroom in the room is a serious problem of privacy

Stayed in July 2023

The fact that you have to reserve beds next to the pool upon fees.

I loved the location of the hotel, the food, and the animation team.

Stayed in July 2023

N/A

Lovely food, very clean and fantastic Great entertainment for all by Lukas our 15 & 17 year old sons didn’t want to leave the pool area.

Stayed in July 2023

The restaurant is partly an atrium and all rooms on the 6 floors surrounding it are facing the open space. All noise from the restaurant gets amplified and sound isolation from our door was not great.

Nothing bad to say about the hotel. In its own class it is great. Generous buffets, lots of activities every day, and shows in the evenings. Ok rooms and beds. If you have kids under 10 and want them to be entertained this hotel may be perfect.

Stayed in July 2023

It’s pretty calm and relaxing place.

Stayed in June 2023

A/C didn't work and room was a bit dated, but clean.

Perfect place to relax and unwind. Great location close to restaurants, shops and train station. Fantastic buffet breakfasts

Stayed in June 2023