Quintana,15, 38400 Puerto de la Cruz, Spain
#30 of 47 hotels in Puerto de la Cruz
Guests' ChoiceBased on 464 hotel reviews
7.9Cleanliness
8.2
Comfort
7.8
Location
9.6
Facilities
7.5
Staff
8.9
Value for money
8.1
Free WiFi
5.8
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End of dialog contentReviewed: 23 September 2024
Kenneth
United KingdomLack of direct parking but plenty of free parking a walk away, could not unload car outside hotel so had to carry bags
Traditional Spanish character,
Stayed in September 2024
Reviewed: 20 September 2024
Susie
SpainToo hot in room.....balcony above reception easy to enter room through balcony door if left open. Fan insufficient.
Breakfast, pool area, bar, shower.
Stayed in September 2024
Reviewed: 14 September 2024
Key
SpainAll good for a 3 star hotel. Room and bathroom would benefit from a refurb.
Breakfast was adequate, bigger selection of items would be nice - dried fruits and nuts for example. Location superb, pool area good, staff friendly, hotel clean.
Stayed in September 2024
Reviewed: 13 September 2024
Joseph
SpainWiFi in and out
Great staff, very comfortable beds, breakfast fine,will be bach
Stayed in September 2024
Reviewed: 11 September 2024
Carolyn
United KingdomWould have liked softer towels and a tea making facility in the room.
Really like the central location. Lovely inner courtyard with traditional gallery.
Stayed in September 2024
Reviewed: 3 September 2024
William
United KingdomNothing
Old fashioned
Stayed in August 2024
Reviewed: 18 August 2024
Patrick
IrelandEven though there was a ceiling fan the room felt quite hot but it was August I suppose.
I really liked the look and feel about this hotel. Great location and a decent breakfast.
Stayed in August 2024
Reviewed: 14 August 2024
Tracey
SpainLarger terrace
Breakfast OK and location great
Stayed in August 2024
Reviewed: 13 August 2024
Morag
United KingdomMaybe tea and coffee making facilities in the room.
Love the location and the quirky decor of the hotel.
Stayed in August 2024
Reviewed: 11 August 2024
Lucy
United KingdomBeautiful canarian style hotel. Loved the layout and greenery growing. Lots of history to the hotel. Loved how our room had a balcony to the pool!
Stayed in August 2024
Reviewed: 7 August 2024
Jill
United KingdomThe alhambra wasn't open, to order drinks from the pool bar. The church outside our room was constantly chiming and it was very loud. There was no evening entertainment on as advertised , the constant smell of drains but given the age of the hotel this is understandable.
It's a great location, staff very friendly , breakfast was always warm and tasty, rooms clean and comfortable. The historic decor was really lovely .
Stayed in August 2024
Reviewed: 29 July 2024
Gerard
IrelandGood location. Good value for money. Lovely staff.
Stayed in July 2024
Reviewed: 27 June 2024
Joseph
SpainWi fi patchy in room
All very relaxing
Stayed in May 2024
Reviewed: 8 June 2024
Charlotte
United KingdomLovely, traditional hotel right in the centre of Puerto de la Cruz!
Stayed in May 2024
Reviewed: 6 June 2024
Jacqueline
United KingdomWe had a singer outside all day and part of the evening and he was not a good singer
The breakfast was fine, it’s like most hotels
Stayed in June 2024
Reviewed: 10 May 2024
Maureen
United KingdomThe furnishings are a bit tired. As requested we had a walk-in shower, but the surface was very slippery. In the shower I could not move the shower attachment, it was corroded. The wardrobe door kept slipping off it's track.
The location is very good. The staff are very helpful and friendly. The interior of the hotel is very pretty. Breakfast is very good.
Stayed in May 2024
Reviewed: 25 April 2024
P
United Kingdomrooms very dated
Location was very good. Hotel good base.
Stayed in April 2024
Reviewed: 18 April 2024
Merli
EstoniaGreat location. Hotel with history on the edge of the old town (wooden balconies and an indoor atrium). Our room had a view of church (the church bells did not disturb us). The room was clean. Breakfast was ok. Hotel is a 5-minute walk from the large parking lot.
Stayed in April 2024
Reviewed: 18 April 2024
Beverley
United KingdomSmell in the room
Location
Stayed in April 2024
Reviewed: 14 April 2024
Alessio
ItalyThe furnishings, blankets etc. all very dated. Low maintenance
Perfect location. Nice hotel entrance.
Stayed in April 2024
Reviewed: 10 April 2024
Joseph
IrelandVery old style
Stayed in April 2024
Reviewed: 29 March 2024
Jilli
United KingdomBedrooms are dated, but this didn't affect our stay. The hotel is great.
Amazing location. Stunning courtyard. Lovely staff.
Stayed in March 2024
Reviewed: 27 March 2024
Eric
United StatesA big historical building with great charm. Excellent swimming pool and view of the sea.
Stayed in March 2024
Reviewed: 19 March 2024
Penelope
United KingdomI was in room 31 and the green light in that room was quite bright. I covered it with my top which worked to hide it.
This is a clean, welcoming old style hotel. Not glitz and glam and sterile like so many are these days. For anyone who enjoys old style class, this is the place for you. It has heart , and it is obvious that it is a family run business because of the pride and attention to detail shown, right down to the fresh flowers they put on the door steps each day welcoming you in.. This is an affordable hotel, that offers excellent quality, a wonderful location , a nice adjoining restaurant directly on a beautiful vibrant square directly opposite an impressive church. I look forward to visiting it again . Penelope Gibson.
Stayed in March 2024
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