Virgen de los Milagros, 27, 11500 El Puerto de Santa María, Spain
#13 of 20 hotels in El Puerto de Santa María
Guests' ChoiceBased on 304 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
7.9
Staff
8.9
Value for money
8.0
Free WiFi
7.8
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End of dialog contentReviewed: 27 June 2024
Samantha
United KingdomNo major complaints at all but would be good if you could reserve a parking space at the hotel in advance
We chose to stay here as the historic nature of the hotel appealed to us. It's a lovely building and our room was very comfortable with a balcony overlooking the pool. There were plenty of sun loungers though as we arrived early evening, we didn't get to have a swim before the sun went behind the building (c. 6.30pm in June). Parking nearby in the Interparking underground car park was only 9.95 euros for 24hrs. We didn't book breakfast, and the cafe/bar area is only open from 4pm to 10.30pm so quite limited. We found some great restaurants nearby (La Bodeguilla was fabulous!) and took the car out each day to go to Valdegrana beach - 8 min drive (as they have sun loungers and umbrellas to rent (12 euros by one chiringuito bar and 17 euros on the other). Would visit again if we were over that side of Spain.
Stayed in June 2024
Reviewed: 21 June 2024
Paul
SpainCafeteria only opened 19:00 to 22:30 and didn't serve any food aside from a mixed sandwich. No restaurant on site either which for a 4 star establishment is a but poor.
Central location good sized room and good choice for breakfast. Huge hotel with beautiful features. Staff very friendly.
Stayed in June 2024
Reviewed: 14 June 2024
Tony
United KingdomDisappointed that there were no facilities for food available in the evenings, the hotel has the capacity but does not offer the option to have dinner.
Beautiful hotel ideally located for exploring Cadiz and Jerez, accommodation is spacious and comfortable.
Stayed in June 2024
Reviewed: 13 June 2024
Anthony
United KingdomNo evening meals available
Lovely old building with lots of historical interest and really friendly staff . Would thoroughly recommend staying here.
Stayed in June 2024
Reviewed: 9 June 2024
Michael
IrelandCleaning and general maintenance could have been better. For example, a towel on the roof in a courtyard area had clearly been there for a long time and nobody bothered to retrieve it. Chairs on the room balcony/patio dirty with flaking paint and tiles not washed. I can understand how it must be difficult to maintain a big old place like this but little things can make a big difference. Management is an issue.
Lots of character. Beautiful old place with most of the old furnishings and fittings in place. Good location for seeing the town and ferry to Cadiz within walking distance. Excellent breakfast. Good value for money. Secure parking (but a challenge to exit!).
Stayed in June 2024
Reviewed: 31 May 2024
Ron
United KingdomNothing...Everything was absolutely fine .
The hotel is obviously steeped in the history of its past, with numerous halls which are used as conference rooms or various dining rooms . The hotel is more of a business hotel than a holiday hotel which suited us fine but might not be for everyone . I wouldn't recommend the hotel for families with children ....I can't recall seeing anyone under 35 at all. The hotel has been carefully and tastefully adapted from its former life and a lot of the monastery feel still remains . The location is really good and the car parking is an absolute must...you will not park much cheaper anywhere...be warned. The staff were as you would expect for a business Hotel...professional without being over friendly .
Stayed in April 2024
Reviewed: 15 May 2024
David
United KingdomThe room needed more sound proofing as we were kept awake by TV noise and conversations in neighbouring rooms We couldn’t find the breakfast room as signage in hotel was incorrect.
Close to train station for trip to Cádiz Excellent breakfast Lovely pool Parking
Stayed in May 2024
Reviewed: 19 March 2024
Douglas
CanadaLovely building and furnishings. Excellent breakfast. Convenient parking.
Stayed in March 2024
Reviewed: 29 February 2024
Anna
SpainVery pleased with my stay. Friendly staff
Stayed in February 2024
Reviewed: 17 February 2024
Denise
United KingdomThere should be a rubber mat when you have to shower in the bath. It’s a pity that the bar had only limited hours so I never used it.
The building was very interesting and the room was generous.
Stayed in February 2024
Reviewed: 15 February 2024
Pilar
SwitzerlandI got lost on it. Some more signs would be helpful
The building itself was beautiful
Stayed in February 2024
Reviewed: 21 January 2024
Joan
United KingdomI rarely criticise a property. But …Carpets need replaced in corridors & rooms need renovated. Bathroom adequate but old fashioned. Found it intriguing flat screen tv covered most of the mirror? As sat in front of it - do couldn’t use. Can’t understand why the bar closed at 22.30 on a busy Saturday night! Disappointing.
Location. Lovely clean comfy bed. Great idea converting a monastery. Liked history of it. Breakfast fine. Staff there particularly helpful.
Stayed in January 2024
Reviewed: 29 November 2023
Mariana
SpainDo jantar.
Do local e da arquitetura.
Stayed in November 2023
Reviewed: 21 November 2023
Monika
SpainThis place is amazing. Rooms are comfortable and spacious. In the center od city.
Stayed in November 2023
Reviewed: 18 October 2023
Josep
SpainOld parket, noisy pipelines of water. Opening breakfast 7:30h on. It fits me better at least 30 minutes sooner
Building and emplacement
Stayed in October 2023
Reviewed: 16 October 2023
Rajkumar
GibraltarLong corridors-signposting could improve
Character
Stayed in October 2023
Reviewed: 15 October 2023
Barbara
United StatesNo parking without bag dragging /walking a long way
The furniture & decor was awesome !! Staff was helpful & friendly The authenticity made it easy to love!
Stayed in October 2023
Reviewed: 13 October 2023
Jennifer
United KingdomThe pool is really great, the breakfast was good and we had a room with a balcony, which we enjoyed.
Stayed in October 2023
Reviewed: 6 October 2023
Raphael
GibraltarVery clean.
Stayed in October 2023
Reviewed: 26 September 2023
Guus
SpainPaintwork needs to be refreshed in some areas
Friendly staff, good service, breakfast and location
Stayed in September 2023
Reviewed: 25 September 2023
Mary
IrelandThe decor in the bedroom was dated.
The building is magnificent.
Stayed in August 2023
Reviewed: 14 September 2023
Maureen
IrelandNothing
The room was very big with beautiful furniture in the sitting room. The bed was comfortable. The food in the restaurant was absolutely delicious.
Stayed in September 2023
Reviewed: 11 September 2023
Victoria
United KingdomNo plugs anywhere near the bed which is a real problem when charging phones overnight!
Breakfast was good. Pool was a great advantage. Location excellent. Staff were OK. Housekeeping really helpful.
Stayed in September 2023
Reviewed: 9 September 2023
Sarah
United KingdomHistoric and unusual property close to train station and centre of town
Stayed in September 2023
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