Lope de Vega, 49, Centro, 28014 Madrid, Spain
#226 of 443 hotels in Madrid
Guests' ChoiceBased on 503 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.2
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 16 June 2024
Susana
United StatesWalked to all attractions! Farmers market, English Gardens etc. We are walkers though!
Stayed in June 2024
Reviewed: 11 May 2024
Αφροδιτη
Greece-
Very central and helpful position
Stayed in May 2024
Reviewed: 7 May 2024
Adele
AustraliaNo frills, no sugar or milk for the coffee in the rooms
Clean, comfortable
Stayed in May 2024
Reviewed: 1 May 2024
Luis
Costa RicaNice comfortable room, great location. Good breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Nok
ThailandRoom a bit small
Clean Quiet Easy access to many attractions and dining
Stayed in April 2024
Reviewed: 15 April 2024
Tudor
RomaniaWe had a little bit of a mishap at check in when the room which was allocated to us was still being cleaned at the time. The door at the bathroom is let put it this way - symbolic The breakfast even if the food was adequate, the space was very small so overall a so-so experience.
Location was perfect. Bed was comfy, Standard amenities available for a 4* hotel
Stayed in April 2024
Reviewed: 9 April 2024
Karin
United StatesLocation
Stayed in March 2024
Reviewed: 6 April 2024
Stacy
United StatesWe stayed in room 107 directly above the lobby and street. We could hear the automatic front doors opening and closing through the floor. Also, the walls were paper thin and we could hear entire conversations going on in the rooms on our floor. I used ear plugs and it was fine.
The location was excellent! It’s very close to the Prado and other art museums. It’s also a quick walk to the Gran Via and Plaza Mayor.
Stayed in April 2024
Reviewed: 6 March 2024
Helga
FinlandEverything ok
Well situated cosy hotel, nice staff
Stayed in March 2024
Reviewed: 27 February 2024
Marko
CroatiaSome small draining issues in the bathroom, but solved quickly
Room was quiet, loaction perfect, beds comfy. Breakfast is magnificent.
Stayed in February 2024
Reviewed: 26 February 2024
Samar
EgyptThe hotel needs more variety of non-pork and juice options in the breakfast.
Stayed in February 2024
Reviewed: 21 February 2024
Sergio
United Kingdom3rd bed in the room wasn’t very comfortable
Good breakfast and kind staff
Stayed in February 2024
Reviewed: 5 February 2024
Katherine
United KingdomWould be lovely if it had a bar
Fab location literally opposite the Prado and 5 mins from El Retiro park
Stayed in February 2024
Reviewed: 31 January 2024
Benjamin
SpainGreat location, close to Prado and excellent bars and restaurants. Friendly staff. No fuss
Stayed in January 2024
Reviewed: 15 January 2024
Nike
HungaryOur original room smelt like drainage, so we got another room. Also, we had a spare bed/couch so the room could accommodate 3 people, the spare bed was quite squeaky.
The property is located in a great location- PRADO is just across the street. If you choose not to have breakfast at the hotel, there are numerous small cafes nearby where you can get breakfast from. The room was clean, so was the bathroom. The staff was friendly and polite.
Stayed in January 2024
Reviewed: 15 January 2024
Art
BahrainThe room is little small however it’s good for three days
I always book mercure for my Europe trips because I know the location is good
Stayed in January 2024
Reviewed: 9 January 2024
Andrei
SpainIsolation in the rooms. we know everything, what other peple was doing in the rooms...
Exelent position. good service. Brackfast was OK.
Stayed in January 2024
Reviewed: 4 January 2024
Robert
United StatesThe parking garage is too small but the alternative parking was only a 5-10 minute walk away from the hotel and was big by European standards.
The location is perfect short walking to everything we wanted to see and do
Stayed in January 2024
Reviewed: 26 December 2023
Laith
JordanAll is well. Nothing to mention
The location is perfect in the centre of the city, which makes it perfect to move around. The room was clean and quiet. Staff were friendly and helpful. All went according to plan with no hiccups
Stayed in November 2023
Reviewed: 24 December 2023
Marys1999
NetherlandsThere is a mini bar, which has a transparent door. This mini bar remains illuminated the whole night. I had to put a towel in front of the door make the room dark.
Room is basic, yet very comfortable. Staff is solicit and frienly. Located in a good area. Good and spacious bathroom. Not so far from many cafes and restaurants.
Stayed in December 2023
Reviewed: 12 December 2023
Airat
NorwayEverything! Location, food, cleanliness and staff.
Stayed in October 2023
Reviewed: 10 December 2023
Wojciech
PolandGreat location, quite and close to the city center and Atocha.
Stayed in October 2023
Reviewed: 30 November 2023
Jelena
LatviaSmell in bathroom because of water in the sink
Location, friendly staff, good breakfast
Stayed in November 2023
Reviewed: 8 November 2023
Lea
CroatiaGenerally all was good, there were just a few small details missing like the pillows being super soft (low neck support) and rooms not being sound insulated (we could hear the elevator whole night)
The bed was cozy, the bathroom very clean and modern, we enjoyed the refreshments. The location is excellent and the staff very helpful
Stayed in November 2023
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