Plaza de España, 19, 06800 Merida, Spain
#4 of 14 hotels in Merida
Guests' ChoiceBased on 909 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.8
Facilities
8.9
Staff
9.3
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 18 September 2024
Joanna
United KingdomStaff have very little ability to speak English. We could cope but this might be a problem for other guests. If they wish to attract English speakers, they should consider this.
Staff helpful and charming. Location superb, public areas very attractive. Beds rather hard.
Stayed in September 2024
Reviewed: 18 September 2024
Kerry
United KingdomWe loved everything about this property. Just stunning and very pet friendly too.
Stayed in September 2024
Reviewed: 15 September 2024
Deborah
United KingdomMusic in the breakfast room a little intrusive.
Centrally located right on the main plaza with a parking service. Old palacio with very nice internal courtyard. Comfortable room with a tiny terrace overlooking the church and its bell tower.
Stayed in September 2024
Reviewed: 13 September 2024
Agata
PortugalThe AC in our room was a bit noisy.
We liked everything. It’s a very beautiful and historical building, very well maintained, central, rooms comfortable, clean, great breakfast options, close to all main attractions and the staff super attentive, welcoming and friendly. We had an excellent stay.
Stayed in September 2024
Reviewed: 10 September 2024
Andrew
United Kingdomthe room was internal with no outside windows. though we hardly stayed in it very much
The hotel was beautiful and felt like it was a great piece of history. The location was great, very central. The range of options for breakfast was great and we were very satisfied with the whole experience.
Stayed in August 2024
Reviewed: 10 September 2024
Sandro
PortugalRoom a little small.
Unbeatable location, great staff, very good looking main hall.
Stayed in September 2024
Reviewed: 9 September 2024
Peter
United KingdomValet parking was excellent, simply drive up to the front of the hotel, walk in and check in. They take the car away, request it when you check out and it appears at the front door. Totally seamless and invaluable to us, many thanks
Stayed in September 2024
Reviewed: 8 September 2024
Carlos
SpainThe gym was very poor.
The location and the architecture were amazing. Loved the hotel.
Stayed in August 2024
Reviewed: 6 September 2024
Colleen
New ZealandWe had a lovely room with a balcony and view. The hotel was well set up with plenty of space. It was great to go for a dip in the little pool. Easy walking to all the roman ruins and train station. The breakfasts were fabulous but the coffee needed improving. Merida is a quiet place off the beaten track but the ruins and walking areas are outstanding
Stayed in September 2024
Reviewed: 3 September 2024
Cross
United KingdomSometimes damp smell from the air conditioning
Beautiful building in a great location!
Stayed in September 2024
Reviewed: 3 September 2024
Esteves
SpainNothing at all. We were delighted with everything.
The valet parking was critical for us as we were travelling with a dog and had plenty of luggage. Beautiful building with a great location and helpful staff.
Stayed in September 2024
Reviewed: 2 September 2024
Michaela
SpainLovely hotel with super friendly staff. Loved the pretty covered courtyard as you enter the hotel. Bedroom clean and bed very comfortable.
Stayed in July 2024
Reviewed: 31 August 2024
Sílvia
PortugalExcelent location, lovely hotel and great price
Stayed in August 2024
Reviewed: 31 August 2024
Gwendoline
SpainThe room with the step just as you enter should be well signed. Dangerous for any guest
Stayed in August 2024
Reviewed: 26 August 2024
Jasmine
United StatesGreat location - clean room - great breakfast - great customer service
Stayed in August 2024
Reviewed: 26 August 2024
Gonçalo
PortugalOvercrowded pool
Location
Stayed in August 2024
Reviewed: 26 August 2024
Esteves
SpainNothing
Helpful staff
Stayed in August 2024
Reviewed: 24 August 2024
Paul
United KingdomOnly one sheet in the bedroom. Got cold in the night
Just beautiful. Traveled Spain for 2 months and this was the most beautiful Spanish place ever right in the centre of a beautiful square Authentic attention to details. Stunning. Staff top notch
Stayed in August 2024
Reviewed: 22 August 2024
Cristina
PortugalSimpatia staff e a beleza do hotel
Stayed in August 2024
Reviewed: 20 August 2024
Gregório
BrazilThe location is excellent. We took 15 minutes to get there from the train station while carrying a large suitcase. Room was spacious and clean. Breakfast was varied and delicious. The building is gorgeous.
Stayed in July 2024
Reviewed: 11 August 2024
William
United KingdomNothing. Loved it all.
I did not eat breakfast but the location was great, centrally located in the heart of downtown and historic attractions.
Stayed in August 2024
Reviewed: 6 August 2024
Victor
United KingdomAll good
Fantastic amenities and location. We love going there every year for the theatre festival
Stayed in August 2024
Reviewed: 4 August 2024
Beryl
United KingdomThe rooftop pool is rather small - more of a bathtub! But great view
The location, the breakfast, the staff
Stayed in July 2024
Reviewed: 2 August 2024
Colin
United KingdomNothing
Great location
Stayed in July 2024
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