Cervantes , 9, Extramurs, 46007 Valencia, Spain
#91 of 155 hotels in Valencia
Guests' ChoiceBased on 706 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
8.7
Value for money
8.1
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 June 2024
John
IrelandVery modern hotel located 5 minutes from the train station. The rooms are spacious and very clean. The staff are friendly and very helpful.
Stayed in June 2024
Reviewed: 14 June 2024
Andreea
RomaniaWe could hear a drill every single morning of our one week stay. Also we heard people’s voices from other rooms, so for sure the walls are very thin. Another thing that I didn’t like was the fact that we ate dinner one time at the restaurant’s hotel and they didn’t remembered or noted that we had already paid for the meals. And next day they put us to pay because “we forgot”. If I did’t had the receipts from the previous night, we would have paid again :)))
The fact that it was quite close to the center. I also liked the cleaning of the room everyday. The breakfast was very good, but the same everyday.
Stayed in June 2024
Reviewed: 11 June 2024
Bijan
CanadaNo washing clothes (small towels) and tissues in the room. We were told that we had to buy them from super market!
Clean and updated rooms. Very pleasant and co-operative staff. Very good breakfast.
Stayed in June 2024
Reviewed: 5 June 2024
Des
MalaysiaWe were allocated the corner room, so the moment we entered the room, the hotel WIFI signal was very almost zero. However, they have a lounge area next to the lobby so I went there and WIFI was excellent. So it was a little bit inconvenient that's all.
The two gentlemen at reception were super friendly and gave excellent recommendations for sites and restaurants to visit. The room was a good size and the bed comfortable. They even gave us a bottle of champagne as they noticed it was my wife's birthday a week ago. Very generous! The location of the hotel is also about 15 minutes walking distance to the main part of town where the cathedral and market was.
Stayed in May 2024
Reviewed: 5 June 2024
Stephen
United KingdomNothing
All the staff very helpful and friendly Got upgraded to a bigger room at no extra cost Location close to old Town and major transport links Plenty of choice for all tastes at the buffet breakfast big bonus the scrambled eggs where the best of any hotel we've ever stayed in
Stayed in June 2024
Reviewed: 1 June 2024
Lilian
IrelandThe food offering in the evenings was disappointing but there are many excellent restaurants close by.
We stayed in a very pleasant room, clean and comfortable. The staff were friendly and helpful and many of the younger staff especially were exceptional. The receptionist was extremely helpful when it seemed that I had lost my iPhone and helped to retrieve it.
Stayed in April 2024
Reviewed: 30 May 2024
Adrian
RomaniaDoors closing of other rooms was very loud
Lobby and location
Stayed in March 2024
Reviewed: 29 May 2024
Noreen
IrelandNothing
Friendly staff, clean and spacious rooms with good variety for breakfast
Stayed in May 2024
Reviewed: 26 May 2024
Muhammed
United Arab EmiratesThe location is absolutely perfect, with easy access to all the major attractions and public transport. The breakfast was a highlight of my stay, offering a wide variety of delicious options to suit every taste.
Stayed in May 2024
Reviewed: 22 May 2024
Nicola
ItalySmell in the street in front of Hotel sometimes, but we found same problem in other part of Valencia. May be not a good sawage system.
Location. Hotel near a lot of public transport. Position at 5 minutes from centre and 10 minutes from Barrio del Carmen. Very large room with bed kingsize. Staff very kind. Standard continental breakfast. Very good brioches.
Stayed in May 2024
Reviewed: 14 May 2024
Sigsgaard
DenmarkBreakfast was super
Stayed in May 2024
Reviewed: 13 May 2024
Ronny
BelgiumBreakfast is what it is. It's OK but no wow-effect.
The hotel looks a bit old, but the rooms are renovated and are very nice and clean. Reception and breakfast room can use an upgrade.
Stayed in May 2024
Reviewed: 10 May 2024
Paul
RomaniaSmall Beds,No Tv Romania chanell
Staff
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomThe breakfast was not worth the money, not enough variety compared to other hotels we have stayed in.
Stayed in May 2024
Reviewed: 1 May 2024
Sašo
SloveniaDuring the day sound from air conditioning from supermarket close to hotel is noisy if your room is at that side.
Everything was fine. I liked breakfast and the hotel is close to the city center.
Stayed in May 2024
Reviewed: 29 April 2024
Lisa
AustraliaNothing
Nice big room and comfortable bed . Best shower I’ve had in a hotel
Stayed in April 2024
Reviewed: 27 April 2024
Sue
United KingdomExcellent location, friendly staff, good breakfast and comfortable bar, very clean, could not fault this hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Ruth
United KingdomClean good breakfast easy walk into main areas
Stayed in April 2024
Reviewed: 23 April 2024
Excited-inquisitive
GermanyAfter the first night we almost showered under cool water, the next day everything was fine. I guess the reason was the full hotel booking that day and water tank capacities were too small.
Very good location, just 10-15 minutes walk from the city center. Really large, comfortable room with a huge comfortable bed. Quite standard breakfast, nothing special, but good enough. We was in the 1th floor.
Stayed in April 2024
Reviewed: 23 April 2024
Jennet
HungaryBreakfast, very limited buffet, although the price was reasonable for that
Location and room cluelessness and comfort
Stayed in April 2024
Reviewed: 22 April 2024
Nicola
United KingdomThe breakfast room was quite cramped and windowless. The bedroom doors were impossible to close quietly. We heard a strange loud noise which we discovered was the door to the service area opening and closing . There were quite a lot of homeless people sleeping in the entrance to the nearby car park which, although they didn’t bother us didn’t give a very good first impression.
Hotel was a short walk from the metro station and ten minutes from the historic centre. The bedroom was large and comfortable. Overall we enjoyed our stay.
Stayed in April 2024
Reviewed: 22 April 2024
Donald
United KingdomNothing in particular.
Very convenient location for visiting the old city and a good transport hub.
Stayed in April 2024
Reviewed: 22 April 2024
William
SpainTo be honest hotel was very good good but from 2nd floor looking out windows was not nice view with all older apartment which is expected being in city. Hot was good for small city break & in my opinion not for holiday as it's nice to have good view
David on Reception was very helpful, Location Was only 6 mins walk from train station, Room 216 was huge room with good size bathroom with excellent power shower
Stayed in April 2024
Reviewed: 21 April 2024
Deborah
United KingdomOur room was on a corner and so had plenty of light - a bright aspect. The room was very large with an extremely clean bathroom. We especially liked the kettle and coffee/tea supplies as these are not always found in Spanish hotels.
Stayed in April 2024
London, UK
Paraty, Brazil
Goiânia, Brazil
Siem Reap, Cambodia
Dorengt, France
Cabanas de Tavira, Portugal
Molem, India
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content