It's a very upmarket hotel but lacks attention to detail in housekeeping. It took 5 requests over two days to get the soap in the shower replenished; a champagne glass disappeared three days before we left and was never replaced; milk and coffee capsules were not always replaced; the handbasin had a dispenser of conditioner instead of lotion; swimming towels were not suppled for two days. The flower boxes on our balcony had weeds half a metre tall (which I pulled out after three days). There were weeds in the gaps in the paving around the pool. And - a personal thing - we found it odd that a place catering for older people, as evidenced by the no children policy and the average clientele had a DJ in the evenings playing club music with an incessant heavy beat that we found intrusive and annoying. Nearly everywhere else in Mallorca we had much more relaxing music,

Excellent location, great facilities, friendly front of house staff. It has much to recommend it, and deserves a Very Good.

Stayed in June 2024

Very peaceful hotel, nice & relaxing. Pool& restaurant are really nice with beautiful views.

Stayed in June 2024

Nothing, it was all excellent.

The staff were all extremely pleasant and helpful. The rooms were clean and beds very comfy.

Stayed in June 2024

No traditional tapas options anywhere nearby

Excellent hotel, much nicer than other options around and not in a ‘party town’. Some nice restaurants about

Stayed in June 2024

Expensive

Staff and resort location

Stayed in June 2024

The hotel was exceptional, but the dinner menu let it down,not a large menu and vegetarian options poor.

Stayed in May 2024

We took the opportunity to play a couple of rounds of golf. In other places we have been, the hotel often offers a golf package with reduced greenfee rates. This would have given our appreciation of the hotel an extra touch.

Location was great with superb view to Port Adriano and the beach. Staff was professional and very friendly, and the rooms were nice and clean. The breakfast buffet was nice and as good as you would expect from a place like this. The dinner menu was OK, but more "upscale beach restaurant" than a 5 star hotel.

Stayed in May 2024

The curtains in the terrace pillars need to be attached to the curtain track to make it look perfect.

Fabulous location and views. The staff were incredibly professional and friendly.

Stayed in April 2024

Lovely position looking over the Marina

Stayed in April 2024

Gym could have more equipment (eg cable tower)

Personnel is exceptionally friendly and well trained!

Stayed in April 2024

Wonderful hotel with amazing views. Great front desk service and staff. We'll be back for sure

Stayed in April 2024

2nd visit in as many weeks. Staff really helpful, breakfast choices great and spa / gym excellent facilities.

Stayed in March 2024

- a Shuttle Service to Santa Ponca beach would have been nice as getting there without a car (or bike) was to far away

- nice view, especially for the sunset - - delicious breakfast (except of the coffee but there we are spoiled 😉 )

Stayed in October 2023

Only three TV channels BBC one, BBC news and BBC two were in English or available in english.

Great site,lovely hotel and great staff

Stayed in September 2023

Nothing!

Staff were amazing, room & view was spectacular. Food was perfect!

Stayed in July 2023

Staff are always really nice & helpful, pool area lovely, food delicious. Rooms spotless & comfortable.

Stayed in August 2023

The hairdryer in the room wasn’t very good, next time we visit I shall have to bring my own

Calm, smells amazing, the staff are all very polite, helpful and friendly.

Stayed in August 2023

N/A

Nothing I didn’t like - exceptional

Stayed in August 2023

Absolutely nothing!

Immaculately clean, stunning views, great staff!

Stayed in July 2023

Not the most scenic or interesting location

Really lovely hotel with extremely friendly,helpful staff. Beautiful Spa.We loved our swim up pool rooms! Only slight drawback is that the port itself is rather a commercial,working one with little apart from a few decent restaurants.

Stayed in July 2023

Nothing.

Everything. The location was beautiful, the staff were super attentive and went above and beyond to look after us in every way.

Stayed in July 2023

Everything is perfect but adding some music live would be cherry on the top

I loved everything about the hotel. The staff was always joyful and very helpful. The location is absolutely stunning. The rooms are very comfortable. We booked catamaran trip recommended by hotel staff and we also enjoyed it a lot.

Stayed in July 2023

Nothing we disliked really!

Stunning hotel with a gorgeous pool area! We loved the pool looking out over the port and sea!

Stayed in July 2023

The dinner menu could be a little bit more varied, but overall the food is excellent.

The area is lovely and quiet, maybe a little out of the way for some, but for us, it was perfect. Breakfast is lovely and the pool area doesn't get busy and has space for all guests.

Stayed in July 2023