Infantas, 29, Centro, 28004 Madrid, Spain
#288 of 452 hotels in Madrid
Guests' ChoiceBased on 560 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 24 September 2024
George
United StatesLack of a bar.
Its location near the Gran Via and within a 20 minute walk of all major sightseeing.
Stayed in September 2024
Reviewed: 22 September 2024
Gavan
IrelandVery tired for the price
The room was excellent, good size and good size bathroom with a view to a quiet street. Breakfast was good value.
Stayed in September 2024
Reviewed: 17 September 2024
Sharon
IsraelGreat location
Stayed in September 2024
Reviewed: 11 September 2024
Christine
AustraliaNeed more variety in the breakfast offerings
Location of the hotel to everything, shops, restaurants, supermarket etc
Stayed in September 2024
Reviewed: 5 September 2024
Keith
United KingdomMain reception person a bit rude as could not be bothered to assist.
Good position to travel around
Stayed in September 2024
Reviewed: 5 September 2024
Sean
United KingdomThere was nothing to dislike, everything went well.
I have stayed at this hotel before under the previous management. It's so handy for all the sights in Madrid plus only a street away from the Gean Vía. I could not fault it.
Stayed in August 2024
Reviewed: 2 September 2024
Tekin
SpainVery comfortable, clean hotel in a very good location. I have never been to Madrid before so I can not compare but it is next to the main grand avenue and 2 minutes walk to famous landmark Círculo de Bellas Artes which has great terrace and galleries. 5 minutes walk to lively neighbourhood of Pride culture, many bars and some good restaurants.
Stayed in July 2024
Reviewed: 2 September 2024
Gomez
AustraliaNothing. Everything went well.
The staff was very kind and the location is perfect, very closed to Gran Via.
Stayed in August 2024
Reviewed: 27 August 2024
Bruna
United KingdomI slept on an extra bed so the mattress wasn’t very comfortable and the holder in the shower kept moving, it wouldn’t hold the shower head and made the whole bathroom wet.
I loved the location and the staff was really friendly and helpful, specially the evening man.
Stayed in August 2024
Reviewed: 21 August 2024
Frank
AustraliaNothing
Great location
Stayed in August 2024
Reviewed: 18 August 2024
Gudmundur
IcelandIt would have been better if the double bed was one bed and not two put together. The safe did not work
The room was very big and clean and so was the toilet. The location is great.
Stayed in August 2024
Reviewed: 12 August 2024
David
United KingdomCentral location is perfect for a city break, close to main roads and underground
Stayed in July 2024
Reviewed: 11 August 2024
Arianna
United StatesOur faucet kept running hot water all the time. We also weren’t able to adjust the air conditioning in our room so it was a little warmer.
The hotel is at a good distance from Gran Via but also in a good location away from all the noises from there. Our room was big enough for two of us, beds were also very comfortable. The receptionists were always so friendly.
Stayed in August 2024
Reviewed: 9 August 2024
Warren
IrelandTwo single mattress which you fall down the middle. No free water in the room which is a shame.
The staff are super friendly and helpful. Great location.
Stayed in August 2024
Reviewed: 19 July 2024
Ann
United Arab EmiratesNeed bottled water in the room
Staff were excellent, room was huge, we are returning never week
Stayed in July 2024
Reviewed: 17 July 2024
Safi
IsraelThe balcony is very small, you can't sit on it to have a cup of coffee but apparently that's how most balconies are in Madrid.
The location is fantastic. Right next to downtown. The staff were amazing and very helpful. The bathroom is exceptionally big and clean.
Stayed in July 2024
Reviewed: 23 June 2024
Alison
United KingdomPerfect location for us, lovely quiet room, friendly and helpful staff.
Stayed in May 2024
Reviewed: 19 June 2024
Luba
AustraliaConvenient location. Comfortable
Stayed in June 2024
Reviewed: 13 June 2024
Lynch
United KingdomWould like more than one teabag in room!
Very central location. Very quiet. Helpful staff. Nice friendly welcome at breakfast!
Stayed in June 2024
Reviewed: 12 June 2024
Wen
United StatesNothing important.
Next to Gran Via, within walking distance of Prado Museum, Plaza de España, and other attractions. Hotel is quiet and clean.
Stayed in June 2024
Reviewed: 8 June 2024
Rosemary
PeruPrices changing from our first night.
Location
Stayed in June 2024
Reviewed: 6 June 2024
Chanel
New ZealandBalcony was not a balcony but all if them in madrid are like that just a window you can open😀
Nice easy location. Nice breakfast but a small area to eat in service very good there. Nice big bathroom
Stayed in May 2024
Reviewed: 3 June 2024
Martin
ChileNIL
Location, comfort, room spacious, friendly and helpfull staff
Stayed in June 2024
Reviewed: 1 June 2024
Despina
GreeceLocation
Stayed in May 2024
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