Kristobal Balenziaga, 2, 20008 Donostia-San Sebastián, Spain
#16 of 81 hotels in Donostia-San Sebastián
Guests' ChoiceBased on 248 hotel reviews
9.1Cleanliness
9.4
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.8
Value for money
8.9
Free WiFi
8.7
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End of dialog contentReviewed: 26 September 2024
Barrie
United KingdomVery friendly helpful staff. Good breakfast plus teas etc available al all times. Splendid view from the room with deck. Easy short bus journey into Donastia- San Sebastian
Stayed in September 2024
Reviewed: 25 September 2024
Universal
United KingdomNothing.
All very good. Nice friendly staff. Beautiful place for nice breakfast.
Stayed in September 2024
Reviewed: 24 September 2024
Jim
New ZealandGood Breakfast and very friendly staff.
Stayed in September 2024
Reviewed: 19 September 2024
Edward
United KingdomNothing, it was great
The hotel is located in the beautiful Igeldo, a short walk from the fairground and Funicular Railway. The no 16 bus stops right outside so it is easy and cheap (€1.85) to get to and from all areas. There is ample free parking on site. We were greeted by Tanya who clearly and enthusiastically explained everything we needed to know about the area, attractions, places to eat and drink. We do speak Spanish, but Tanya and all staff spoke good english. Whilst the rooms didn’t have tea and coffee making facilities, guests could get a coffee/ hot drink to take the room anytime The hotel was scrupulously clean. Breakfast was continental more than ample with plenty of choice.
Stayed in September 2024
Reviewed: 5 September 2024
Beverley
United KingdomEverything was perfect for our stay. Take your own kettle if you like a cuppa in a morning.
Location was excellent, bus service regular from right outside hotel. Continental breakfast was adequate, would have been nice to have something warm like scrambled eggs. Hotel staff were very obliging and friendly.
Stayed in September 2024
Reviewed: 27 August 2024
Michael
United KingdomEverything
Stayed in August 2024
Reviewed: 24 August 2024
Colin
United KingdomHotel doesn’t do an evening meal service, and there is nowhere local to eat out. If an evening restaurant meal is desired, a trip into San Sebastián is necessary.
Despite being in a slightly remote location, there is a very regular bus service to & from San Sebastián. Good breakfast. Breakfast room is available for guests to use in the evening. You can take your own food. Tea & coffee is provided.
Stayed in August 2024
Reviewed: 20 August 2024
Gertjan
NetherlandsSuperview from balcony and breakfast room. Very nice and helpful staff, nice breakfast. Easy to walk down to the city center, or take the funicular or bus.
Stayed in July 2024
Reviewed: 19 August 2024
Kathleen
United KingdomThe location.. Staff were lovely. Breakfast was very good.
Stayed in July 2024
Reviewed: 12 August 2024
Angela
United KingdomA bit of a trek to San Sebastián on a crowded bus!
Super breakfast, wonderful staff
Stayed in July 2024
Reviewed: 11 August 2024
Paul
IrelandVery little negative to say about the hotel. The noise from the other rooms and corridors travels quiet easily, so pack a pair of ear plugs and you'll be fine.
A simple but lovely hotel. The pictures do not do the place justice. The location is excellent if you want to get out of the busy city center. There is a bus stop right outside the hotel and it is only 10 mins into the center by bus. The breakfast is basic (cereals, bread, cakes, juice & coffee) but it does the job fine, and the views out over the cliffs and bay from the dining room are beautiful. We had a triple room and a double room and they were both lovely. Spotlessly clean and comfy beds.
Stayed in August 2024
Reviewed: 9 August 2024
Caroline
United StatesThe view and the very friendly staff
Stayed in July 2024
Reviewed: 27 July 2024
Suzanne
AustraliaStaff extremely helpful
Stayed in July 2024
Reviewed: 26 July 2024
Melanie
AustraliaMay prefer to be closer into town with level walks
Family relaxed atmosphere with sheep and sea views great balconies for breezes and close to public buses to travel down hill into city.
Stayed in July 2024
Reviewed: 19 July 2024
Duqal
BelgiumBreakfast, every days the same. There is no fridge in the room.
Hotel service great
Stayed in July 2024
Reviewed: 15 July 2024
De
BelgiumWe did not like the coffee unfortunately
The situation of the hotel was the main decision factor for our booking. The seaview is amazing, You can reach the beautiful city by car (not our choice), by bus (stops oppiste to the hotel), or by funiculaire (10 minutes steep walk from the hotel). The staff is amazing! we felt really welcome and got all the information required for a very interesting stay in the city, from places of interest to visit, restaurants and bars, public transport etc. And all this in perfect french! We loved the view from our room, overlooking the sea (not the Concha, but the other side of the bay). The room was spacious and comfy. The hotel was far from new but very well maintained. There was a safe parking. The breakfast was served in a room with amazing vieuws. The quality of the breakfast was good, the staff very friendly. We loved our stay here and would certainly come back if we were to stay in the regeion again.
Stayed in July 2024
Reviewed: 13 July 2024
Robert
United KingdomNothing
Location was great, room was very clean and with great views over square and and sea front
Stayed in June 2024
Reviewed: 12 July 2024
Carol
United KingdomAlthough tea/coffee was available in the communal area, it would have been nice to have a kettle/tea/coffee etc in our room.......
The view from our balcony was lovely and it was so peaceful and quiet.
Stayed in July 2024
Reviewed: 12 July 2024
Maria
SpainLack of air conditioning or fans in the rooms
The location, the breathtaking views, the cleanliness, the delicious breakfast, the amazing staff This hotel is like a dream! In a calm beautiful area but with very easy access to the center I love the small details in this beautiful hotel and I can’t wait to come back!
Stayed in July 2024
Reviewed: 10 July 2024
Ellen
NorwayWe had a room facing the street. A bit noisy. Consider the rooms facing the gardens/ocean. The walls are thin, so you can hear sounds from other rooms.
A small, but great family hotel. You don't really see this kind of places so often anymore, since the big hotel chains take over. The place takes you back to the 60'-70ies, and feels very relaxing and homely. The family running the place are very nice and helpful. We took the bus to and from the city centre. Stop right outside, and the bus took about 20 minutes.
Stayed in July 2024
Reviewed: 3 July 2024
Paul
United Kingdomless rain
view sublime breakfast excellent and room as asked for perfect
Stayed in July 2024
Reviewed: 24 June 2024
Zofia
PolandThe rooms from the street side may be a bit noisy but only during a day.
Absolutely unbelievable ambience of the past 1970s! All those photos of people who used to be famous and stay in this lovely guesthouse! The view from the breakfast tarrace taking your breath away! And breakfasts are good with the wide selection of cheese, ham and cakes- whatever you prefer. The rooms well furnished with polished wooden floor and furniture.l The bathroom big enough and comfortable. All clear clean, beds comfy.
Stayed in June 2024
Reviewed: 23 June 2024
Adrian
United KingdomLocation is a little cut off but solved by bus service. Please mention when viewing hotel.
Good breakfast and served early for us. Views fantastic. Bus service into centre was brilliant.
Stayed in June 2024
Reviewed: 22 June 2024
Catherine
United KingdomComfortable and clean accommodation beautifully situated above San Sebastián. Very friendly and helpful staff , good breakfast available for a reasonable price . There is a brilliant bus no 16 that stops right outside the hotel and takes you into town. Runs every 20 mins so no need to use car or worry about parking
Stayed in June 2024
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