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Reviews of Hotel Lava Beach 5 stars

Calle Marte, 35510 Puerto del Carmen, Spain

#73 of 930 hotels in Puerto del Carmen

Guests' Choice

Review score

Based on 570 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 14 January 2025

    9.0
    The Lava Beach Hotel is a 5 star luxury hotel to return to over and over again.
    • Leisure trip
    • Family with young children
    • Junior Suite with Garden View Spa Access included
    • Stayed 7 nights

    The Evening Buffet was good but I think the BBQ needs larger pieces of meat. I would like to see a large paella one of the nights. The entertainment was good but could go on until 11pm it stops at 10pm. I would like to see more of the double loungers as they are so comfortable but not enough of them.

    We loved this hotel. The staff are so friendly and professional and very helpful. The Breakfast Buffet was excellent. The hotel has so many extra free classes such as pilates, yoga, water aerobics and much more. The spa was also gorgeous. The Interior design is very modern and immaculate. Everything is always perfectly clean. The pool is large, and the gardens absolutely manicured to perfection.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    Fab
    • Leisure trip
    • Family with young children
    • Double Room Spa Access included
    • Stayed 6 nights

    Nothing.

    Very nice hotel, lovely staff and very clean.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    10
    The staff were friendly and welcoming. I woul recommend this hotel as a great place to stay. I hope to return again next
    • Leisure trip
    • Family with young children
    • Double Room Spa Access included
    • Stayed 5 nights
    • Submitted via mobile

    The property was great.

    The property was well maintained. It was spotless.The bedroom was large and had great wardrobe space. We had a lovely balcony with a sea view.The dining room was capable of dealing with large number of guests.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    9.0
    as above
    • Leisure trip
    • Family with young children
    • Double Room Spa Access included
    • Stayed 7 nights
    • Submitted via mobile

    all the pools and the jacuzzis were too cold to go into. over 1 week stay in december i saw a total of 8 people in the pools. it was very frustrsting to see signs on the walls stating the temperature of the pool was 26 degrees and tge jacuzzi was in the 30s when they clearly werent. do the staff not wonder why no one goes into the pools? the beach was right on our doorstep and the sea temp was lovely so we just went to the beach. a real shame about the pools cos everything else was just fab

    so clean. staff very professional and friendly and exremely welcoming.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 8 nights
    • Submitted via mobile

    Beautiful place,we loved it 💖💖💖💖

    Stayed in December 2024

  • Reviewed: 3 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 3 nights
    • Submitted via mobile

    Quality of the food in the hotel restaurants.

    We was greeted by the lovely Amit on our stay who gave us a free room upgrade upon checkin. Amit was lovely enough to give us a tour of the hotel, staff were extremely friendly, and the cleanliness of rooms and around the hotel were immaculate. We stayed in the superior suite which overlooked a sea view of the beach. Absolutely loved our stay as we had easy access to the beach through the rear entrance and close to shops.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    10
    More than worth the money, 10/10
    • Leisure trip
    • Couple
    • Double Room Sea View Spa Access included
    • Stayed 7 nights
    • Submitted via mobile

    Spent a week in Lava Beach for our honeymoon, we couldn’t recommend this hotel enough. Staff were brilliant, hotel and rooms were spotless, great food, great pool area. Location brilliant. Will definitely stay here again

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Fabulous hotel in a great location
    • Leisure trip
    • Couple
    • Double Room Sea View Spa Access included
    • Stayed 4 nights
    • Submitted via mobile

    We booked a sea view room which we got but it was obscured by the block in front of us, all the times we have stayed this was our least favourite room, sometimes the food is not quite hot enough if it’s been out for a while, these are just minor niggles as overall we love this hotel.

    Love this hotel and have stayed many times, the staff are absolutely lovely and it’s such a nice hotel, eating outside is just perfect and the staff are very efficient, the beds are comfortable and everything is luxury. Love the location overlooking the sea and the traffic free area, we will be back.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    10
    Sensational Lava Beach
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 7 nights
    • Submitted via mobile

    We didn't stay for longer.

    We liked everything about the hotel you could not fault a thing from the pool to the staff and the food was unreal we'll definitely be going back was the best hotel I've stayed in.

    Stayed in November 2024

  • Reviewed: 22 November 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Double Room Spa Access included
    • Stayed 4 nights

    It was a fabulous experience from the minute you walked through such friendly staff and lovely atmosphere. Monika who we met on the 1st morning for breakfast told us about the rooftop bar and we went there every evening during our stay with family and friends and she was an amazing host in the bar.

    Stayed in November 2024

  • Reviewed: 17 November 2024

    10
    My birthday stay at Lava beach
    • Leisure trip
    • Couple
    • Double Room Sea View Spa Access included
    • Stayed 10 nights
    • Submitted via mobile

    Entertainment was hit, and Miss could have been slightly better for a 5 * nothing after 22.00 very quiet . Food is sometimes not very hot and can be a bit repetitive. Thought drinks were a bit overpriced in the hotel. Spa treatments are a bit overpriced to.

    Great location. Lovely hotel kept well maintained. Room serviced every day. Staff friendly and helpful. No sunbed reserved allowed. Quiet and relaxing Good choice of food, but it can get a bit repative Great service 👏 nothing is too much trouble. My partner did a birthday surprise with the help of the reception staff.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    Superb modern yet charming hotel... We will be back!
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 7 nights

    The coffee was bitter due to being burnt by ridiculously hot water unless it came out of the machine in the restaurant or the fab Nespresso machines in your room. Sound system used by the acts in the Piano Bar needed setting up properly as it lacked any form of bass, thus the midrange was overpowering and didn't really help the acts.

    Have to say this was better than our expectations. We had done a lot of research and settled on Lava Beach Hotel due to the reviews. Firstly all the staff are great, very friendly and hard working to please everyone. The staff in the bars and restaurants are really attentive and switched on. The food is outstanding with a buffet selection to make your eyes pop… and your belly!... Soo much choice and it tastes amazing. The room was brilliant with more than you could expect. We had a suite over looking the pool and could not fault it. Very clean and packed with lots of nice touches… very luxurious! There are 2 pools and an outside jacuzzi. The bottom pool is only 0.4m in depth with 4 built in jacuzzi style loungers and definitely good fun to use. This was a very tranquil hotel especially around the pool, at times you could hear a pin drop. I think everybody appreciated that. One of the best things is they have a sun lounger policy. You cannot reserve one by dumping things on them before 10am. Either you have to be on it (or obviously in the pool), or they will remove everything. Works a treat! … There are more than enough very comfy sun loungers for everyone all in good positions! A very clean and modern hotel, yet has charm and warmth. There is a lot of attention to detail which if you watch the staff you will see, even using a spoon & fork to place the serviette's on the table. The Spa is great and shouldn't be overlooked as it has some nice facilities of its own. The 60min back and neck treatment I received was incredible.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Perfect stay to relax and switch off for a few days
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 4 nights
    • Submitted via mobile

    Modern clean facilities helpful staff. Love the stretching classes/yoga classes daily

    Stayed in October 2024

  • Reviewed: 12 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 7 nights
    • Submitted via mobile

    The chill and relaxing vibes

    Stayed in October 2024

  • Reviewed: 6 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 4 nights

    We ate lunch a couple of times in the pool side bar - the service there was slow when ordering food.

    Really liked the cleanliness of the hotel - everywhere was pristine. Also, the fitness classes are a really good idea. The staff are exceptionally friendly and professional.

    Stayed in October 2024

  • Reviewed: 24 September 2024

    9.0
    Relaxing
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 4 nights
    • Submitted via mobile

    Slow wi go

    Pool area

    Stayed in September 2024

  • Reviewed: 20 September 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 3 nights
    • Submitted via mobile

    The food

    Staff, hygiene, facilities

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    September Spectacular Stay
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 6 nights
    • Submitted via mobile

    You couldn't fault the place.

    Honestly, you'd have to be very picky to not like this hotel. Absolutely outstanding, we loved every minute of it. You could not fault the staff and the cleanliness. Beautiful array of breakfast buffet, great piano bar, excellent pool table service. In a one word summary. Spectacular.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    The Lava Beach Hotel is amazing.
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 8 nights
    • Submitted via mobile

    Everything

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 9 nights
    • Submitted via mobile

    Clean & comfortable room. Although the beds are 2 separate single beds pushed together, they were still comfy. Great pool & plenty of loungers. Breakfast was good.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    9.0
    Loved it will be back
    • Leisure trip
    • Family with young children
    • Double Room Spa Access included
    • Stayed 4 nights
    • Submitted via mobile

    Vegan food choices Yoga was only for experienced people staff need to include all and be a bit more welcoming to yoga class

    Location Room Comfort

    Stayed in August 2024

  • Reviewed: 19 August 2024

    10
    Fantastic 5☆ Hotel
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to dislike regarding this hotel,just fantastic

    This Hotel ticks all the boxes from location,the staff,everyone single one so pleasant, the hotel it's self just shines,it is so clean, the rooms are brilliant, we had noa fantastic pool and sea view.Breakfast at the hotel was probably the best we have had

    Stayed in August 2024

  • Reviewed: 15 August 2024

    10
    fantastic
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 6 nights

    next to nothing

    everything

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    A great hotel, we will be back
    • Leisure trip
    • Couple
    • Double Room Spa Access included
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Modern comfortable hotel, understated luxury...great food...

    Stayed in August 2024

Showing 1 – 25

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