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Reviews of Hotel Maya Alicante 3 stars

Canónigo M.L. Penalva, 2, 03002 Alicante, Spain

#34 of 74 hotels in Alicante

Guests' Choice

Review score

Based on 1995 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 30 June 2024

    8.0
    On the whole, a positive experience.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - Adults Only
    • Stayed 2 nights
    • Submitted via mobile

    The coffee and orange juice were truly awful. The reception staff were pretty dour and unfriendly, unlike the other staff. The public toilet, near reception, was in a horrendous state on Thursday evening.

    My daughter loved the buffet breakfast which offered plenty of choice, particularly for those with a sweet tooth. The bed was very comfortable. The view was good, particularly from my son's room. The location was good, both for public transport to the airport (C6) and the station. Shout out to the bar man, the breakfast staff and house maids who were all friendly, smiley and helpful. We were able to leave our luggage on the final day which was very helpful, as was the 1 euro towel hire, although I'm still awaiting the return of my deposit!

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Highly recommend to stay here
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 9 nights
    • Submitted via mobile

    cleaning is not the best, no AC inside the elevator

    good location: quiet place (no crowds of tourists), 10 mins to city beach, 2 mins from tram station Marc Castillo, 12 mins to Mall. good breakfast nice seaside view direct view from the balcony to fireworks show (during Hogueras de San Juan festival)

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Overall it was good and we shall return
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View
    • Stayed 6 nights

    We were lucky to have one of the refurbished rooms on the seventh floor. These new rooms have a contactless card entry system. Fortuneately, travelling as a couple, we asked for two cards otherwisewe would have been very inconvienced. We had to have our entry cards replaced FOUR times in a short six day stay. A slightly more sustantial bed cover would have been appreciated. Two thin sheets are OK in the heat but some of the mornings were a bit chilly and not everyone wants to use aircon heat which only blows air out with associated noise.

    It was a well run city hotel with helpful and friendly staff. We were lucky to have one of the refurbished rooms on seventh floor with a balcony, a location we could not fault. Open 24hours; essential at fiesta time. There was a vast selection at breakfast of both food & guests. The hotel location right next to the TRAM was perfect.

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    Staff were not friendly with the exception to one Guy who was quite nice & helpful, never looked up when we were speaking to them never said thanks when leaving this left hotel down .

    Very clean , pool was lovely, very nice food.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean ,good food, great location

    Stayed in June 2024

  • Reviewed: 28 June 2024

    9.0
    Good stay at walking distance of beach
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking spaces too small (doors of your car at risk) Swimming pool (metal parts) need more cleaning No freezer in room, just a small minibar

    Balcony Pool Kingsize bed Good airco Location Pool bar and staff

    Stayed in June 2024

  • Reviewed: 27 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - Hairdryer was not working - The AC was making some noise - The ATM of the hotel charged me extra 3.95 €

    - Location - The Room - The bed was so comfy - The stuff were amazing - The pool was very nice - The bar at the pool

    Stayed in June 2024

  • Reviewed: 26 June 2024

    8.0
    Overall good, prime location, comfy rooms. Breakfast could have been better
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The shower in the bathroom was a mess. When you turn it on, there is a pattern of hot, cold and warm water every few seconds. It was really annoying.

    Breakfast was ok ok. Nothing special.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Fantastic Fiesta Weekend
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The lift trapped me and was slow.

    The location was great, pool area with bar and food was a great service and price. Rooms were good and the maid service cleaned them when asked.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    overall, not bad. But I didn’t like that there was no good playground (1 house was broken), they could have put a table in the hall with drawing paper and pencils. Make a shelf with toys and books. That is, there is almost nothing provided for children

    Good breakfast.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is not in the centre of Alicante so short walk into town. Difficult to find entrance to car park.

    Large, clean, bedrooms with balconies. Nice views. Lovely friendly staff. Great pool. The hotel is close to a great shopping mall. Secure parking at the hotel.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Great place to stay in Alicante
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Liked everything

    Location Beautiful refurbished room

    Stayed in May 2024

  • Reviewed: 15 June 2024

    7.0
    Convenient and comfortable
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was very average. Minimal storage space in room.

    Beds very comfy. Good location. One of the only places around with a pool.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Good hotel and location slightly away from centre which was good.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    all was expected and as described. Very good brekfast and poolside meals

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - Adults Only
    • Stayed 5 nights
    • Submitted via mobile

    Gym was too hot and more parasols needed

    Location, very friendly staff, excellent breakfast, sangria by the pool!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    fab time
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    none

    spot on good all round

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Well located but old hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The overall state of the hotel is disappointing. It would need a big revamp, all the small details in the room are off or broken, crooked or loose, such as the handle of the doors, the shower faucet, toilet seat, etc. Generally very old building in need of a refurbishment.

    The location of hotel is great, close to beach, castle and old town. Breakfast was surprisingly good with loads of choice. Nice bar at the pool and friendly staff.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Food could better & rubbish in my room when arrived with door open

    Staff lovely and friendly so helpful

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - Adults Only
    • Stayed 3 nights
    • Submitted via mobile

    A little dated

    Comfortable bed, lovely view, clean, nice pool area, great breakfast, parking, English language channels on the TV, 15 min walk into the centre

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Clean and comfortable
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted via mobile

    It it's a good 20 minutes walk out of town so if anyone has mobility issues this would be a problem if they wanted to be in town often.

    It was clean and comfortable and the breakfast was fabulous - so much choice and they restock continously.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant in the hotel wasn't open while I was there so the only option was the pool bar.

    The bus and tram stops were very close to the hotel. The hotel had vending machines and an atm. The buffet breakfast was very good with lots of variety.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Would be nice to have a coffee/bar besides the restaurant, other than that it was great

    Location!

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - Adults Only
    • Stayed 1 night
    • Submitted via mobile

    We had a problem with lack of water this morning.Solved in 1 hour or so

    Great btrakfast and confortsble bef

    Stayed in June 2024

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room - Adults Only
    • Stayed 2 nights

    Would have been nice to have a concierge to help call a taxi. Front desk always too busy. Given the location public transportation is necessary for mature clientele.

    Good ac in room

    Stayed in May 2024

Showing 1 – 25

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