De la Cruz, 8, Centro, 28012 Madrid, Spain
#254 of 535 B&Bs and Inns in Madrid
Guests' ChoiceBased on 230 hotel reviews
8.0Cleanliness
8.6
Comfort
8.1
Location
9.4
Facilities
8.0
Staff
9.1
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 26 September 2024
Miroslav
Australiabathroom a bit small
Good location, clean & value for money
Stayed in September 2024
Reviewed: 29 August 2024
Tariq
United KingdomShower temperature sometimes fluctuated. Noise from neighbouring room.
Location, staff and cleanliness. All three receptionists - Julia, another young female and a young male - were super helpful and nice.
Stayed in August 2024
Reviewed: 7 August 2024
Naidoo
South AfricaFinding the place was a bit difficult initially. Stairs was a challenge especially for us seniors with luggage to carry up. Space in room was small but ok for 1 or 2 nights stay.
Elizabeth at reception was very friendly and helpful..
Stayed in August 2024
Reviewed: 8 July 2024
Javier
GermanyAccess through the main door is only possible by ringing a bell and waiting for the staff to open. Even though the reception is open 24 hours and they were always super quick to open, I generally appreciate an independent access.
Unbeatable location in Madrid with friendly staff and comfortable, modern rooms.
Stayed in July 2024
Reviewed: 28 June 2024
Terry
United StatesNot being able to stay longer.
Color scheme, decor, location.
Stayed in June 2024
Reviewed: 25 June 2024
Riley
SpainHonestly it was all pretty good. I did realize too late that it didn't have an elevator, but it's only on the first floor, do just one flight of stairs to go up.
Location was perfect, right in the middle of everything and close to multiple metro stops. The room was good for a stay where you plan to be out and about most of the time. Three beds, small but functional bathroom, and we even had AC. It gets noisy at night in this neighborhood, but that's to be expected, and the double-paned windows kept much of the noise out.
Stayed in June 2024
Reviewed: 30 May 2024
Graciela
UruguayNo breakfast. Great location
Stayed in May 2024
Reviewed: 25 May 2024
Raul
United StatesThis is a hostel . The name is deceiving calling themselves a hotel
It’s in a very good location to walk to everywhere
Stayed in May 2024
Reviewed: 2 May 2024
Sam
United StatesThe room was not that clean when we arrived. Found some hairs in the bathroom. We also could hear people walking up.the stairs above us. The room was also very small, but kind of to be expected in a city. Bathroom sink was almost unusably small.
The location of the hotel is it's selling feature. It was renovated recently and had nice lights and outlets. Staff was always friendly and helpful
Stayed in April 2024
Reviewed: 12 April 2024
Chen
CanadaToo small the room
Very helpful and kind front desk.
Stayed in April 2024
Reviewed: 11 April 2024
Annamária
HungaryIt wasn't like that.
The accommodation is in a very good location. It should be taken into account that there are restaurants and bars right next to it, which makes it a bit noisy, but it didn't bother us. The staff was nice. The rooms were clean, cleaned every day. Each room is given the name of a city instead of a room number. From the accommodation, you could get to the main square in a few minutes. I can only recommend.
Stayed in March 2024
Reviewed: 2 April 2024
Rosa
United KingdomNothing, really. The room was quite simple, but pretty much as expected.
The location is great, it's right next to Sol; the place was very clean and quiet, and the staff were super polite and friendly.
Stayed in March 2024
Reviewed: 30 March 2024
Hadi
PortugalI like it so much . Close to the center. The staff is very nice. I liked the names of the rooms, like the names of Spanish cities like Murcia
Stayed in March 2024
Reviewed: 7 March 2024
Rachel
United KingdomGreat location albeit noisy but only to be expected in a city centre. Funky rooms. Very clean and warm.
Stayed in March 2024
Reviewed: 22 February 2024
Rudolf
Italy- noisy in the morning: cleaning staff does a lot of noise in the corridor as soon as they start. - internet low speed: you will hardly be able to stream a long YouTube video
-great location -great staff -shower with massage devices
Stayed in February 2024
Reviewed: 20 February 2024
Johanna
AustraliaUnkind staff member
Good value for money
Stayed in February 2024
Reviewed: 15 February 2024
Nancy
CanadaWe could here the noise in the street below
The staff was very accommodating. Comfortable room.
Stayed in February 2024
Reviewed: 30 January 2024
Roman
PolandRoom was quite noisy
Perfect location in the center of Madrid
Stayed in January 2024
Reviewed: 29 January 2024
Keti
Georgiarooms are small
location is perfect, friendly staf,
Stayed in January 2024
Reviewed: 14 January 2024
Ido
IsraelBathroom door did not lock and the walls are a bit thin so there is noise at night
Good price for a very good location. Room was tidy and clean with good amount of space
Stayed in January 2024
Reviewed: 1 January 2024
Valeri
BulgariaExcellent location in the city center
Stayed in November 2023
Reviewed: 26 December 2023
Matheus
BrazilOn the first night, we noticed that the heater wasn't working properly. However, the staff was quick to respond and provided us with the control for the air conditioner. They also promised to fix it the next day, which they did. The main issue we faced during our stay was the lack of sound isolation in the room. We could hear all the noises coming from the street, which was quite bothersome.
Stayed in December 2023
Reviewed: 3 December 2023
Karen
United KingdomNo coffee machine in foyer
Central
Stayed in December 2023
Reviewed: 27 November 2023
Jianmin
United StatesBath room's shower switch is some kind tricky, need couple minutes to get ride of it. No elevator, that's not good for heavy luggage carriers. nearby streets maybe a little noise in late evening with young Bar customers accumulated.
location is good, near everything. Walking around is nice experience. Go north is Sol Sq, east is Congress Building then Prato Museum. Go west is Majoy Sq, then Palace area. South is good too, there are a lot of restaurants you could try.
Stayed in November 2023
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