Abada, 7, Centro, 28013 Madrid, Spain
#108 of 444 hotels in Madrid
Guests' ChoiceBased on 1114 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.8
Facilities
8.6
Staff
8.8
Value for money
8.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 June 2024
Luis
United StatesFood could be a little better
Centralize
Stayed in June 2024
Reviewed: 21 June 2024
Anastasiia
United Arab EmiratesExceptional hospitality at the hotel. Absolutely clean premises, linen, towels; superb location. The front desk is very responsive and accommodative. Good breakfast at the caffeteria and you can have delicious tapas and drink at their own restaurant.
Stayed in June 2024
Reviewed: 21 June 2024
Farah
JordanGreat location Nice staff Spacious rooms
Stayed in June 2024
Reviewed: 21 June 2024
Fl
SpainThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 June 2024
Kerry
United StatesLocation was excellent
Stayed in May 2024
Reviewed: 17 June 2024
Hagai
IsraelThere was no electric kettle in the room, I think this is a basic thing that should be in the room. There were no vegetables at breakfast.
The location is great, 5 minutes walk from the gran via street. The room was a reasonable size, our room was on the sixth floor and there was also a large balcony. The breakfast was good.
Stayed in June 2024
Reviewed: 15 June 2024
Susan
United KingdomCharmartin railway station.....it was a shambles....dirty....lack of toilet facilities....not near enough seating for the volume of passengers....the infirm...aged...and families sitting on the dirty floor.
Madrid...a great city.....San Miguel Market was wild....
Stayed in June 2024
Reviewed: 14 June 2024
Rafał
PolandWorst eggs I have ever had in hotels experience (rest of the breakfast was fine)
Perfect location
Stayed in June 2024
Reviewed: 14 June 2024
Maria
United StatesThe breakfast can be a little better. Scramble eggs everyday day , not that good.
The location
Stayed in May 2024
Reviewed: 12 June 2024
Anaika
PanamaThe wifi didn't work well in our room.
The location was fantastic. Close to the metro stations.
Stayed in June 2024
Reviewed: 12 June 2024
Linda
United StatesThe hotel is located in walking distance to most of the sites. It is very convenient, clean and comfortable.
Stayed in June 2024
Reviewed: 12 June 2024
Barbara
United StatesThe dining (or was it lunch?) menu of the attached restaurant was confusing, so we missed out on what we thought was a special of the day. The special had expired earlier in the day, but the menu didn't show the hours of service for the special.
We enjoyed our stay here very much. The location was ideal, very close to the "action" but without all the foot traffic going past our window. Our room was clean and well furnished. Staff was very helpful when we needed assistance. The attached restaurant was a fun place, with good food. And breakfast was plentiful. We would easily stay here again.
Stayed in May 2024
Reviewed: 9 June 2024
Mika
IsraelPleasant, quiet, clean, central
Stayed in June 2024
Reviewed: 7 June 2024
Blanchard
United KingdomComfortable, quiet and a great location for visiting Madrid. Good breakfast and a lovely ambience. Would stay again.
Stayed in June 2024
Reviewed: 6 June 2024
Leyan
United StatesNo temperature contro for the ac, it was hot in the rooml. The elevator was slow.
Location, location, location! The room was fine, clean. The bed was comfortable.
Stayed in May 2024
Reviewed: 3 June 2024
Francisco
CanadaLocation, quiet and simple but homey place/
Stayed in May 2024
Reviewed: 1 June 2024
Linda
MexicoMy assigned room was small and claustrophobic with poor ventilation. I was changed the next day to a much more comfortable toom
Good sized sunny room and very nice breakfast. Staff was very accommodating. Comfy beds. Great location but a bit noisy on weekends
Stayed in May 2024
Reviewed: 31 May 2024
Chantal
CanadaA bit outdated
Location is perfect
Stayed in May 2024
Reviewed: 31 May 2024
Bidzina
Georgiabreakfაst
location
Stayed in May 2024
Reviewed: 29 May 2024
Walter
BrazilEverything great!
Breakfast and restaurant
Stayed in May 2024
Reviewed: 27 May 2024
Rachel
United StatesLoved everything
wonderful staff
Stayed in May 2024
Reviewed: 25 May 2024
Littlejohn
New ZealandLocation, comfortable beds
Stayed in May 2024
Reviewed: 24 May 2024
Francisco
CanadaRoom prices high.
Quiet and peaceful. Very well located. Traditional hotel style.
Stayed in May 2024
Reviewed: 23 May 2024
Sharon
IsraelLocation, the staff
Stayed in May 2024
Ryde, UK
Honolulu, USA
Chambéry, France
Tulum, Mexico
Manchester, USA
Dhiakofti, Greece
Bangor, USA
Petropavlovsk-Kamchatskiy, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content