General Concha, 28 (Concha Jeneralen Kalea, 28), 48010 Bilbao, Spain
#42 of 63 hotels in Bilbao
Guests' ChoiceBased on 699 hotel reviews
8.2Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
8.1
Staff
9.1
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 23 June 2024
Amanda
United KingdomNothing
We were extremely grateful that we could check in at 11am. Something that doesn't happen often. The staff were very helpful
Stayed in May 2024
Reviewed: 20 June 2024
Elaine
United KingdomBreakfast poor standard
Clean, compact
Stayed in June 2024
Reviewed: 19 June 2024
Theresa
PhilippinesNo hand towels provided.
Great location. Parking is in the basement of the hotel.
Stayed in June 2024
Reviewed: 19 June 2024
Susan
GermanyUnfortunately there was an unpleasant smell from outside if you opened the windows on the the back courtyard.
Breakfast was good for € 9,50. The room was quiet as we had requested, looking on the back of the hotel and was comfortable. The parking in the underground car park was convenient.
Stayed in June 2024
Reviewed: 18 June 2024
Rory
United KingdomStaff was not very friendly on checkout, the bathroom was not as clean as we would have expected
Very comfortable room
Stayed in June 2024
Reviewed: 16 June 2024
Lucy
United KingdomThe room was a little tired and dated, a bit shabby. It didn't match the rest of the hotel, particularly the modern reception and exterior and wasn't like Ibis rooms we've stayed in before in other hotels. Just a little disappointing but adequate.
Lovely, accommodating members of staff. Great location. The room was clean and the bed was comfortable. The blackout blind was amazing so it helped with a good night's sleep! Fine for a couple of nights in the city.
Stayed in June 2024
Reviewed: 15 June 2024
Alexandru
Romaniathe location was good, the room was small,the breakfast was very good
Stayed in June 2024
Reviewed: 14 June 2024
Vlada
GermanyNothing
The location is good, not far away from all center. Stuff was very competent and were able to respond to all wishes.
Stayed in June 2024
Reviewed: 14 June 2024
Terence
SpainThe cooked breakfast could have had more options.
room and facilities were very clean.
Stayed in June 2024
Reviewed: 11 June 2024
Nick
United KingdomEasy parking
Convenient central location.
Stayed in June 2024
Reviewed: 4 June 2024
Guy
United Kingdomnothing
clean, comfortable, no luxuries but that's not what I wanted, good location easy to walk to most areas.
Stayed in May 2024
Reviewed: 3 June 2024
Timothy
United StatesThe cafeteria is open for Breakfast only. No linch or dinner, but there are plenty of restaurants nearby.
Very clean, comfortable and good location. Parking is secure, below the hotel. We were traveling by motorcycle and found this to be very convenient.
Stayed in May 2024
Reviewed: 1 June 2024
Heather
United KingdomSeating in room uncomfortable
Friendly staff, good bed, good breakfast
Stayed in May 2024
Reviewed: 31 May 2024
Irene
United KingdomFacilities in room, tea, coffee, kettle would have been nice. After all it wasn’t an Ibis Budget
Staff were superb
Stayed in May 2024
Reviewed: 27 May 2024
James
United StatesBreakfast was good. Lots “of variety.
Stayed in May 2024
Reviewed: 26 May 2024
Peter
United KingdomCentral location
Stayed in May 2024
Reviewed: 25 May 2024
Alison
AustraliaNothing - all good.
The hotel was easy to find and had a parking garage underneath for our car. The bed was comfortable and it was quiet at night which we weren’t expecting. The buffet breakfast is pretty good too.
Stayed in May 2024
Reviewed: 24 May 2024
Mairead
IrelandWe both would have liked a second pillow
Enjoyed the breakfast. Location was very good
Stayed in May 2024
Reviewed: 22 May 2024
Ronald
NetherlandsSuper Location in the city Centre Good parking facilities
Stayed in May 2024
Reviewed: 20 May 2024
Joseph
LebanonThe rooms need soundproofing, you can hear the street noise in the fifth floor...
Great location and helpful staff. Nice and clean room.
Stayed in May 2024
Reviewed: 16 May 2024
Diana
United KingdomEverything was fine.
We stayed here for one night at the end of a 2 week trip around northern Spain. It was convenient for the airport and had parking on site so suited perfectly. The torrential rain stopped us going out so it was great to be able to get a pizza at the hotel. The room was smll but had all we neede and was great valure for money. The bed was large and exceptionally comfortable.
Stayed in May 2024
Reviewed: 15 May 2024
Sergio
United StatesTo get to my room, after exiting the elevator looked like a construction site
What I liked the must was the hotel location
Stayed in May 2024
Reviewed: 15 May 2024
Bart
Belgiumnothing that made my vacation less enjoyable :-)
friendly personel well organised breakfast eco-friendly
Stayed in May 2024
Reviewed: 12 May 2024
Alexander
RussiaLocation is good, room is not big but okay, decided to take breakfast even didnt book it in advance and it was 9 of 10
Stayed in May 2024
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