Nothing. If I had to say a negative, a communal WC would have been ideal. There is also no oven but didn’t bother us, but might others.

Deluxe 3 bedroom villa (no 23 Villa Luna) was a perfect villa, great location and layout. The villa was exceptionally clean and the staff were attentive everyday tidying up and providing fresh linen and towels. We were a group of 6 girls and the villa had 3 bathrooms which was perfect. You can walk in Puerto Del Carmen town, although it’s a bit of a walk. We got taxis and they were about 5 Euros so not a bother.

Stayed in May 2024

Doors were sometimes difficult to open & no number on front door so confusion with other guests when they were checking in

It was very modern & spotlessly clean

Stayed in April 2024

The villa was clean, and the staff was friendly. The restaurant had good food

Stayed in March 2024

Nothing

Everything

Stayed in February 2024

The villa was absolutely beautiful lots of space everything you need, spotless clean.... Perfect Was in a perfect place close to beach and all the shops and bars.

Stayed in February 2024

Nothing

Everything! 😍

Stayed in February 2024

nothing

Amazing villa with everything you could need clean and spacious

Stayed in January 2024

Everything, was exceptionally clean and comfortable. With everything you could possibly want.

Stayed in December 2023

Not really, might the place need some moderation as our stay they had fixed a few things in the villa.

Friendly and helpful staff, clean, good privacy.

Stayed in December 2023

Beds were a bit hard

Everything great villas

Stayed in December 2023

Would benefit from an oven

Property was perfect, very clean and exactly like the photos

Stayed in November 2023

So peaceful and quite. Villa was great

Stayed in November 2023

Nothing

It was clear. Staff were lovely and helpful the wood was good

Stayed in November 2023

Quiet and very peaceful the cleaning staff weee extremely friendly and very good

Stayed in October 2023

Pool was too cold when it said heated. Pool wasn’t clean and had to buy products to clean. Not the best range of glasses. Products purchased were discarded after use. It would be better to leave these some future guests.

Good quality Villa and furnishing. Clean, modern & comfortable. Good location but quiet which was good. 24 hr service to resolve issues was decent with quick turnaround time.

Stayed in October 2023

Honestly would really like to say nothing but the only minor gripe would be the lack of an oven purely because we bought pizzas to eat in on our first night before realising there wasn’t one.

Villa was clean and spacious, cleaners were there every second day and did a thorough clean as well as provide new towels, linens and toiletries each time. Villa also came with towels for the loungers. I found a lot of villas to have salt water in the private pools which wasn’t ideal with my daughters eczema but HPL are all chlorinated water so it’s the same as hotels larger pool. Pool was checked over a couple of times throughout our stay. Kitchen was well equipped for a short stay, air con throughout the property, decent wifi signal too. Liked having our own villa but being able to use all of the hotels facilities, particularly the Kids club which was brilliant, David was great! All staff we encountered actually were lovely. We had a couple of issues with our air con and locking our keys in the villa & the staff dealt with these very promptly, communicating through WhatsApp as well was really convenient for us. About a 15 minute walk into PDC, such a quiet and peaceful location, few bars and restaurants a little closer but we ventured further most times. Loved our stay at HPL, already looking at returning next year.

Stayed in October 2023

The pool at the villa could have been cleaned as there was a lot of bugs and debris.

Very clean and staff were very friendly

Stayed in September 2023

Clean. Good staff. Quiet

Stayed in September 2023

Nothing

Lovely villa, spotlessly clean, everything worked perfectly, very pleasant and helpful staff in the complex Will definitely be making a return visit to Hyde Park Lane

Stayed in September 2023

Wi-Fi at the villa was very poor

Beautiful property, very clean, pool was great

Stayed in August 2023

Sometimes a delay with taxis but that nothing to do with hotel

Fantastic stay, villa was spotless clean and very well equipped

Stayed in June 2023

There was no iron, spatula and coffee mugs. First day AC wasn't working but someone came next day and fixed it. Overall not much i didn't like

Beautiful and super clean perfect location

Stayed in July 2023

Courtesy room at end of holiday, poor as not even shower gel in showers, shared with toilet in reception and have to use pool towels, should have better Courtesy room

Loved having own pool, no rush for sunbeds

Stayed in July 2023

I appreciated all.

Private villa . Perfect balance . Near a beach for a swim . Your own private pool for a quick cool, part of a hotel if you wanted buffet benefits .

Stayed in June 2023