Avenida de Francia, 33, Camins al Grau, 46023 Valencia, Spain
#103 of 153 hotels in Valencia
Guests' ChoiceBased on 1443 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
7.9
Staff
8.8
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 28 June 2024
Ian
United KingdomDinner menu was a set menu which is ok if staying a couple of nights ,but not when their for a week or longer . Could have done with 2 large towels per person in room .
Room was nice beds were very comfortable.Great daily room cleaning service .Staff were very helpful and friendly .Great location too access attraction's. .Good choice of food at breakfast.
Stayed in June 2024
Reviewed: 26 June 2024
Deirdre
United KingdomThe pool was small
Location excellent.
Stayed in June 2024
Reviewed: 26 June 2024
John
IrelandWe were given a standard room with a balcony on our first night, whereas we had booked a junior suite with a balcony for five nights. We realised that it was not what we had paid for the next morning and we were able to move to the junior suite after complaining about it.
Good location on a bus line half way between the sea and the old town
Stayed in June 2024
Reviewed: 26 June 2024
Claynaya
United KingdomDirty dishes and food waste not removed from room. Room temperature fixed and not able to be changed. Slightly outdated.
Spacious and clean room with all the amenities needed for a short stay.
Stayed in June 2024
Reviewed: 24 June 2024
Sara
GermanyThe swimming was way too small. It was deservingly small. This was a major disappointment.
The location was good. The breakfast was also nice.
Stayed in June 2024
Reviewed: 22 June 2024
Karina
LatviaThe furniture is dated. No slippers and bathrobes. No iron in the room and in hotel. Swimming pool and gym is tiny. But the worst thing is parking, never go there if you have a big car. It’s so narrow and constructed in a ridiculous way, that it is practically impossible to enter it without moving back and forward as there are columns right in front of you when you enter it and the angle is wrong!!! I have never seen such a car park! We damaged our car twice((( There is free parking everywhere in that area. We used the car park as we had loads of bags with us. Very disappointing.
We stayed in junior suit, it was ok, not too big as an average junior suit, but quite comfortable.
Stayed in June 2024
Reviewed: 22 June 2024
Jackson
United KingdomVery dated , corridors quite dark and the swimming pools situation was crazy for a large hotel only 6 sun beds !! The swimming pool was elevated so would be difficult for children and anyone with a disability
Staff were very helpful , breakfast buffet was great
Stayed in June 2024
Reviewed: 22 June 2024
David
United Arab EmiratesBreakfast quality could be better for a 4 star hotel
Booked a suite with a large terrace and that was quite comfortable
Stayed in June 2024
Reviewed: 22 June 2024
Caglar
BelgiumCould’ve been cleaner under the sofa.
Location wise it was very close to public transport and attractions.
Stayed in June 2024
Reviewed: 20 June 2024
Nicole
United KingdomGreat pool and good location near the museum area. Beds comfortable and area quiet.
Stayed in June 2024
Reviewed: 16 June 2024
Shellie
GermanyThe sofa and carpet were very old and the sofa was broken. They fixed it with zip ties, but it was still very uncomfortable.
Stayed in April 2024
Reviewed: 16 June 2024
Fergus
IrelandAll good
Great place in between city and beach,no 19 bus outside,15 mins to both very regular Shopping area across the road 5 mins Dulcet de leche across the road highly recommended Ayora metro 10 min walk,can go to city 4 stops and direct to airport,very quiet area at night
Stayed in June 2024
Reviewed: 15 June 2024
Beatriz
SpainThe WC wasn’t working
Very good
Stayed in June 2024
Reviewed: 13 June 2024
Albert
United KingdomAir-con not very effective Shower bad - water not contained and sprayed around bathroom. Bath possible but uncomfortable because of rim poking into back.
Staff were lovely and helpful. Great location for Ciutat des Cièncias, eating places and buses nearby. Room was fine and functional
Stayed in June 2024
Reviewed: 10 June 2024
Grace
United KingdomThe rooms are not soundproofed - you can hear everything going on in the hallways, including very loud banging from other hotel room doors. Also, bizarrely, you can hear very clearly, as if they were in the same room as you, other people talking, watching TV and other things in their rooms through the vents in the bathroom!
The hotel was fine enough. The swimming pool was nice - small/shallow enough that the water felt warm in the sun :) The hotel was situated very close to bus stops going into the centre and out towards the blue flag beaches. The staff were nice, especially Steven who was very professional and friendly.
Stayed in June 2024
Reviewed: 9 June 2024
Kathryn
New ZealandBeds too hard
Friendly staff, nice clean rooms and very quiet at night.
Stayed in June 2024
Reviewed: 3 June 2024
Philip
United KingdomThe furniture in the room seemed a little tired, though still perfectly functional and clean.
Staff were excellent, breakfast was superb. Room was spotlessly clean.
Stayed in May 2024
Reviewed: 2 June 2024
Stephen
United KingdomThe pool small and uninviting. Also the terrace. The breakfast was okay but the coffee was poor and far too many of the food items were in wasteful prepackahed individual portions. Proper fresh yoghurt would have been great.
Location. Quiet. Helpful staff.
Stayed in May 2024
Reviewed: 1 June 2024
Dawn
United KingdomPool area was too small and only suitable for those wanting a quick swim. No irons available to borrow, only a laundry service.
Great location and comfortable facilities.
Stayed in May 2024
Reviewed: 31 May 2024
Shawn
MaltaTea or Coffee making facilities in the room can be a good add-on. Bathroom sink in Room 717 is clogged, which makes it very unhygienic. Rooms can look much better with a bit of a touch-up paint.
The hotel is exceptional from start to finish. The breakfast was excellent, offering a variety of cold cuts, English breakfast items, different types of croissants, and cereals, including a kids' breakfast corner. The room was very clean, and the reception staff spoke English fluently. There's a bus stop right in front of the hotel, making it easy to access any part of Valencia. The rooftop pool is very nice and includes a sauna and gym.
Stayed in May 2024
Reviewed: 30 May 2024
John
United KingdomFelt the pool was a bit small and the bar area.
Hotel was very nice, as were the staff. Great location near beach and arts and sciences. Easy bus to centre.
Stayed in May 2024
Reviewed: 29 May 2024
Noreen
IrelandRooms bit dated
Friendly staff and lovely hotel perfect location
Stayed in May 2024
Reviewed: 29 May 2024
Catherine
United KingdomThe pool was very small and very cold with no proper area to relax in It was also very shaded and cold not possible for a couple to relax pictures very deceiving and disappointing when seen in reality
Breakfast was good hot dishes were very limited
Stayed in May 2024
Reviewed: 27 May 2024
Sarah
United KingdomLift to car parking not working
Stayed in May 2024
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